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New Hall Hotel & Spa

1,282 reviews
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Traveller (604)
Room & Suite (241)
Dining (76)
Overview
  • Excellent58%
  • Very good25%
  • Average11%
  • Poor3%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from New Hall Hotel & Spa
Special Offer: Romantic Getaway
Hotel deals
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Reviews (1,282)Write a Review
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271 - 275 of 1,272 reviews
Reviewed 3 September 2016 via mobile

We booked to stay here for one-night as a mid-way point between our holiday venue and our home. It was the perfect choice in terms of beautiful hotel, great facilities, the staff were welcoming and helpful. Getting us an extra bottle of milk for the...More

Thank ChickaMouse
Response from ManagerNEW, General Manager at New Hall Hotel & SpaResponded 5 September 2016

Dear Guest Thank you for your positive review. I am really pleased that you enjoyed your visit to the hotel with your littlest travellers being made particularly welcome. We very much look forward to welcoming you all back to the hotel again in the near...More

Reviewed 2 September 2016 via mobile

Stayed for one night in a Classic room at the end of August as a surprise for my mother's birthday. We were both wowed by the first impression of the lovely moat and history-rich building. Receptionist during check-in was cordial and provided relevant information on...More

Thank Lesley-anne N
Response from ManagerNEW, General Manager at New Hall Hotel & SpaResponded 5 September 2016

Dear Guest Thank you for taking the time to feedback to us on your stay. It is pleasing to read that overall you enjoyed your stay with us. My apologies for the impression given during a couple of the aspects of your stay that you...More

Reviewed 1 September 2016

OMG, what can I say about this place. What fantastic surroundings, the staff were out of this world and so attentive and the food was amazing. A little disappointed by the size of the spa/pool area, but it didn't detract from a wonderful weekend we...More

Thank JayneIngham
Response from ManagerNEW, General Manager at New Hall Hotel & SpaResponded 2 September 2016

Dear Guest I am delighted that your weekend spent at New Hall was such an enjoyable experience and thank you for reviewing us on this site. We have recently been working hard with our kitchen brigade to deliver improvements in menus and food presentation and...More

Reviewed 29 August 2016 via mobile

I was hosting a 4 day residential training session from the 15 -18 Aug 2016 with 9 candidates. I have to say that all the staff were absolutely professional in everything they did. Nothing was any trouble to them. Special mention goes to Des who...More

Thank Vanessa T
Response from ManagerNEW, General Manager at New Hall Hotel & SpaResponded 31 August 2016

Dear Guest Thank you so much for your wonderful review of the property and the way that Des in particular looked after your event. It is great to read that you will be visiting us again in the future. Best wishes Gareth Davies General Manager

Reviewed 29 August 2016

We stayed here for two nights and were very impressed by the ancient buildings and the delightful surroundings. The main part of the hotel is a building originating from the 13th century and is surrounded by a moat. It has many excellent facilities including pitch...More

Thank DavidG36000
Response from ManagerNEW, General Manager at New Hall Hotel & SpaResponded 31 August 2016

Dear Guest I am delighted that you enjoyed your stay with us. It is fantastic to read that the team who were on duty during your stay really made the time you spent with us extra special. It is also pleasing to read that some...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$152 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Sutton Coldfield
#2 Luxury Hotel in Sutton Coldfield
#2 Romantic Hotel in Sutton Coldfield
#3 Business Hotel in Sutton Coldfield
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$152 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Sutton Coldfield
#2 Luxury Hotel in Sutton Coldfield
#2 Romantic Hotel in Sutton Coldfield
#3 Business Hotel in Sutton Coldfield
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (604)
Room & Suite (241)
Dining (76)
Pool & Beach (14)
Amenities (49)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
Ask a question
Emy M
13 November 2017|
AnswerShow all 8 answers
Response from Lucy M | Reviewed this property |
yes it is heated
0
Votes
tim2chris
2 June 2017|
AnswerShow all 5 answers
Response from 88jadeypops88 | Reviewed this property |
I believe there is although the bar is small so I assume the variety is a little limited. Their communication is great so to be sure give them a call 👍🏾 Kind Regards Jade
1
Vote
charliechunk
2 March 2017|
AnswerShow all 7 answers
Response from anita t | Reviewed this property |
They are in the new part of the hotel , hope this helps
1
Vote
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Room Tips
"Requested a quiet room. We were given room 35 and it had a small lake view"
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"No lift but does have ground floor rooms"
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"A very interesting place to visit. The food is good and the staff are very nice. I would recommend a visit."
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"Rooms nearer the reception area , as there's a lot of walking otherwise"
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