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New Hall Hotel & Spa

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Traveller (618)
Room & Suite (241)
Dining (76)
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Overview
  • Excellent58%
  • Very good25%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from New Hall Hotel & Spa
Special Offer: Romantic Getaway
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Offers from New Hall Hotel & Spa
Special Offer: Romantic Getaway
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Reviews (1,301)
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Traveller rating
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311 - 315 of 1,290 reviews
Reviewed 8 August 2016 via mobile

We attended a wedding here on 31st July and all I can say is WOW...the hotel dun a great job, wedding, reception and evening buffet/disco...We booked a room for the evening to save traveling bk after having a drink, the room was clean, spacious and...More

Thank Mandy Q
Response from ManagerNEW, General Manager at New Hall Hotel & SpaResponded 10 August 2016

Dear Guest Thank you for this glowing review. It is wonderful to read that you thoroughly enjoyed the experience of visiting the hotel and the wedding celebrations. We hope that we are able to welcome you back to the hotel again in the near future....More

Reviewed 8 August 2016

We stayed here for an evening on Valentines Day, understandably this can be a very busy evenings for hotels, but we paid a lot for the room for just one night so expected much better service and overall experience. Firstly, given that this is set...More

Thank Iced J
Response from ManagerNEW, General Manager at New Hall Hotel & SpaResponded 10 August 2016

Dear Guest I am very sorry to learn that your Valentines Day stay with us did not meet your expectations. Please accept my apologies for this. Unfortunately I am unable to comment in great detail on your review as it was very much prior to...More

Reviewed 8 August 2016

This is a lovely venue, there is no faulting the gardens or the scenery, however I felt some of the staff lacked attention to detail. Restaurant. We had five meals in the restaurant and three times plates went onto the tables, lined with traces of...More

Thank Ross_Williams
Response from ManagerNEW, General Manager at New Hall Hotel & SpaResponded 10 August 2016

Dear Guest I am pleased to read that overall you enjoyed your stay. I am in full agreement that it is the small details that can turn an enjoyable stay into an excellent one and we will continue to strive to deliver this aim. In...More

Reviewed 8 August 2016 via mobile

Stayed at New Hall Hotel and Spa and one of a member of 16 or so people for an overnight business stay. The hotel is very conducive to meetings and events of this size. The small conference room was laid out really well and every...More

Thank griffam_10
Response from ManagerNEW, General Manager at New Hall Hotel & SpaResponded 10 August 2016

Dear Guest Thank you for your review and positive feedback on your experience. I am really pleased to read that the hotel proved to be the perfect venue for your business event. The team and I hope that we have the opportunity to welcome you...More

Reviewed 7 August 2016

Visit planned as private dining for a family members birthday. Obviously always best to make sure that any such booking doesn't clash with a wedding, which at this time of year is difficult. Nice touch that the hotel felt that as a family enjoying Sunday...More

Thank Nile g
Response from ManagerNEW, General Manager at New Hall Hotel & SpaResponded 10 August 2016

Dear Guest Thank you for your comments, I am sorry that you did not enjoy the experience of visiting New Hall. It is indeed regrettable that on the day the team made the inexcusable mistake of not removing the TV that had been used by...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$150 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Sutton Coldfield
#2 Romantic Hotel in Sutton Coldfield
#3 Business Hotel in Sutton Coldfield
#3 Luxury Hotel in Sutton Coldfield
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$150 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Sutton Coldfield
#2 Romantic Hotel in Sutton Coldfield
#3 Business Hotel in Sutton Coldfield
#3 Luxury Hotel in Sutton Coldfield
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (618)
Room & Suite (241)
Dining (76)
Pool & Beach (14)
Amenities (49)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
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RichardChapman69
5 April 2018|
AnswerShow all 7 answers
Response from Kate L | Reviewed this property |
I did have Sky Sports in my room and I think papers were available but I didn’t have any.
0
Votes
Emy M
13 November 2017|
AnswerShow all 8 answers
Response from Lucy M | Reviewed this property |
yes it is heated
0
Votes
tim2chris
2 June 2017|
AnswerShow all 5 answers
Response from 88jadeypops88 | Reviewed this property |
I believe there is although the bar is small so I assume the variety is a little limited. Their communication is great so to be sure give them a call 👍🏾 Kind Regards Jade
1
Vote
Room Tips
"Maybe the rooms with the view of the garden wall are less expensive?"
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"Room 39 is the best!"
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"Requested a quiet room. We were given room 35 and it had a small lake view"
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"No lift but does have ground floor rooms"
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