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Moor Hall Hotel & Spa, BW Premier Collection

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Certificate of Excellence
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Moor Hall Hotel & Spa, BW Premier Collection
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1,495 Reviews from our TripAdvisor Community

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Showing 1,482: English reviews
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Derby, England
Reviewed yesterday NEW

Stayed here for a two night break having booked a 'twin double' superior room. I wasn't too enthused about the room allocated (not least because the lift was tiny and access difficult) but reception happily offered me another on the ground floor (74) which was altogether very pleasant - spacious with a nice view over the grounds. The beds were...

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Thank Chris_and_Jean
Aldridge, United Kingdom
Reviewed yesterday NEW

We were given a gift voucher for a single night in a superior room, B&B which we booked for Mother's Day. On arrival, we were a little early so had lunch in the Oak room bar, which was very tasty. We then went for a walk around the garden, including a woodland area which was obviously being "left to nature"...

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Thank carolhawes67
Birmingham, United Kingdom
Reviewed yesterday NEW

It's a nice property with helpful, smiling staff. However a couple of things could have been better. We were very disappointed by the tea and scone offering at the terrace/bar area. Hugely overpriced at £7.50 per person for just one scone (and not great jam) and a pot of tea. The tea was so weak that we had to send...

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Thank Swets07
Lichfield, United Kingdom
Reviewed 2 days ago NEWvia mobile

Last weekend we booked a private room at Moor Hall for my lovely nan's 90th birthday... having paid extra for the room on top of the usual Afternoon Tea price I was expecting great things and equally great customer service. Unfortunately this was not the case, the service was very slow and the 13 of us were all left waiting...

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Thank MaryFairy93
Truro, England, United Kingdom
Reviewed 2 days ago NEW

We stay here regularly for the pool. The receptionist on arrival was not very pleasant and seemed unable to smile. The TV in our room did not work properly and showed bizarre colour which made it unwatchable. As we are travelling for work the evening TV is a treat. We need to switch off our brains. I wen to tell...

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Thank Travelling_Trainers
London, United Kingdom
Reviewed 2 days ago NEWvia mobile

We were welcomed at check in- the lady was very friendly. Room was old fashioned and needs up dating in room 15. Bed very comfy though. Bathroom was very modern but need some hand rails on the wall as it gets very slippery and the shower door is very loose. We had a lovely anniversary cake and a card. (Put...

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Thank businessman35
Jersey, United Kingdom
Reviewed 4 days ago NEWvia mobile

In a single room, it's very small and no frills, not even a room fridge, but clearly clean. Not seen rest of hotel yet, but staff are definitely the best part of the hotel so far. Wonderful lady served me for breakfast, soft boiled eggs and even brought me soldiers, spoilt me rotten!

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1Thank Anne R
Birmingham, United Kingdom
Reviewed 1 week ago NEW

Saturday 18th March I visited Moor Hall with 16 other people for a Carvery Lunch, which was disappointing. Before going to the venue I checked with the Hotel to see if they had a Gluten Free menu, which they did, I was advised to phone the restaurant a couple of days before the meal to confirm Gluten Free. This I...

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Thank john w
Birmingham
Reviewed 1 week ago

I held a lunch in the Oak Room for a party of 20 to celebrate my 65th on 19th March. From start to finish, the staff were so very attentive, nothing too much trouble, and standard of 3 Course Lunch, where most of us ate something different, was fabulous. Having the large room off the main Dining Room was just...

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Thank scruffdaisy
Angela B, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this review

Thank you for choosing our award winning 2 AA Rosette Oak Room restaurant to celebrate your 65th Birthday on 19 March 2017. I am delighted that you were impressed with the seating arrangements around a large oval table in your own private area just off the main dining room, and your party of 20 enjoyed fabulous food and attentive service...

wednesbury
Reviewed 1 week ago via mobile

My son and daughter in law had their wedding reception here on Saturday 18th March.. I cannot even describe what a wonderful day it was. Moor hall is just beautiful, set in wonderful grounds. The staff were fantastic, attentive and so so polite nothing at all was to much trouble for them, Jamie (sorry if I got name wrong) was...

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1Thank kerryclarke01
Angela B, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this review

Thank you for your lovely review following the wedding celebrations of your son and daughter in law. Weddings are very special occasions where memories last a lifetime, and we are thrilled to have been part of their special day. I have passed on your wonderful comments to Jamie and his team, and they are delighted that their contribution helped to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Moor Hall Hotel & Spa is a four star country house hotel set in parkland, yet within easy reach of Birmingham. A 2015 Certificate of Excellence winner! ... more   less 

Additional Information about Moor Hall Hotel & Spa, BW Premier Collection

Address: Moor Hall Golf Club Moor Hall Drive | Four Oaks, Sutton Coldfield B75 6LN, England
Region: United Kingdom > England > West Midlands > Sutton Coldfield
Price Range: RM414 - RM867 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Moor Hall Hotel & Spa, BW Premier Collection 4*
Number of rooms: 83
Reservation Options:
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Also Known As:
Best Western Premier Moor Hall Hotel And Spa
Best Western Premier Moor Hall Hotel Sutton Coldfield
Best Western Sutton Coldfield
Sutton Coldfield Best Western
Hotel Style:
#1 Business Hotel in Sutton Coldfield
#3 Romantic Hotel in Sutton Coldfield
#3 Luxury Hotel in Sutton Coldfield
#3 Family Hotel in Sutton Coldfield
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Questions & Answers

Here's what travellers have asked, with answers from Moor Hall Hotel & Spa, BW Premier Collection staff and other travellers.
10 questions
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Birmingham, United Kingdom
Brighton, United Kingdom
2 months ago
Reading, United Kingdom
2 months ago
Romsey, United Kingdom
3 months ago

See all questions (10)

Questions? Get answers from Moor Hall Hotel & Spa, BW Premier Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms away from the lift are quieter”
 of 5 bubbles carolhawes67, 27 Mar 2017 | Read review
“If you have an allergy DONOT eat here.”
 of 5 bubbles 658johnw, 21 Mar 2017 | Read review
“Only there for lunch”
 of 5 bubbles scruffdaisy, 21 Mar 2017 | Read review
“we booked a twin room (74) and had twin double beds and goregous view!”
 of 5 bubbles emiekimbo, 6 Mar 2017 | Read review
“Don't bother”
 of 5 bubbles cressp2014, 25 Feb 2017 | Read review
5 of 5