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Moor Hall Hotel & Spa, BW Premier Collection

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Moor Hall Hotel & Spa, BW Premier Collection
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1,458 Reviews from our TripAdvisor Community

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Showing 1,446: English reviews
Birmingham, United Kingdom
Reviewed 2 days ago NEW

Great views surrounding the hotel. Great gym, lovely staff, really helpful great food. Slightly annoying that the restaurants are always busy so you can never get a table to eat dinner, but room service is good, not a great choice but quite good. Service charge should be complimentary if you are unable to get a booking in the restaurants. Good...

Review collected in partnership with Best Western
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Helpful?
Thank ranjeetad2017
Sutton Coldfield, United Kingdom
Reviewed 3 days ago NEW

We didn't stay at the hotel but went to a charity dinner dance (£35pp) and had a fantastic time. The room looked beautiful, decorated with cascades of fairy lights and the tables were not too close together. Often the meal is the worst aspect of one of these evenings but the meal was a highlight. It was a simple menu...

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Helpful?
Thank Jackie M
Birmingham, United Kingdom
Reviewed 6 days ago NEWvia mobile

It was amazing to say the least, very welcoming- guests seem all local to the area and are very welcoming and down to earth accommodating our needs and making us feel as ease from walking in with no fuss or queues. We got upgraded to a superior suite with a beautiful view and very clean! After checking in, we had...

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Thank Katie93m
Reviewed 6 days ago NEWvia mobile

In a peaceful, tranquil setting . Staff are friendly and hotel is comfortable. We stayed in a superior room and very spacious compared to usual chain hotels. Breakfast was very good, well stocked, hot and choice of eggs. Room well stocked with choice of hot drinks. Water bottles in the room would have been a nice touch! Grounds are beautiful...

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Helpful?
Thank Paula F
walsall
Reviewed 6 days ago NEW

We took 2 friends for a Sunday lunch a Moor Hall hotel and sorry to say it was not a good dining experience. 2 of us ordered pork and obviously expected slices of roast pork not a large pork chop which we found very difficult to cut. We asked for steak knives which were so blunt as to be worse...

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Helpful?
Thank alan w
Angela B, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this review

Your business is very important to us and I am extremely disappointed to read that your dining experience last Sunday failed to meet your expectations, and I do hope that you will accept my sincere apologies. There are clearly some issues that we promptly need to address, and I would like to thank you for bringing these to our attention....

WALSALL
Reviewed 1 week ago

Just a One night stay. Not a lot of time to do anything unless perhaps you've been before and know what to expect,cannot book in until 3:00pm and have to be out for 11am. By the time you've had a couple of overpriced drinks and a bit of a look round its time to prepare for a evening meal. Again...

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Helpful?
Thank SADDL3R
Angela B, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this review

At Moor Hall Hotel & Spa, check in is at 3pm and checkout at 11am, however if the hotel hasn’t been fully occupied the night before, your room may be free to occupy earlier than stated. Our guests are welcome to drop their luggage at Reception, so they can go exploring! Luggage can be stowed free of charge until your...

Cheshire, United Kingdom
Reviewed 1 week ago via mobile

Long drive to hotel past some amazing houses. If you are a golfer then the golf course is adjacent. Food in carvery is amazing and highly recommended. Had a nice large room with modern bathroom. Lovely helpful staff.

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Thank JPD381
Angela B, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this review

Streathers Ltd. built the majority of the houses in Moor Hall Drive and Little Sutton Lane from around 1930 until about 1960 when the building firm ceased trading, the houses and bungalows are greatly sought after. The Golf Club is separately owned, and offers an ideal venue for individual visitors, societies and corporate golf days alike. I am so delighted...

Cambridgeshire, United Kingdom
Reviewed 1 week ago

was very nice , night , we got a deal with dinner , and breakfast , and a private room for 9 of us , we had a great time . the hotel is very nice , food good and staff very helpfull , issac from the rstaurant and a blond manager with short straigh hair , made our experience...

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Helpful?
Thank Crislmet
Angela B, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this review

Thank you for choosing Moor Hall for your girl’s hen party. Set in tranquil parkland, our country house hotel is the perfect place to relax and enjoy some pampering with the girls before the big day. With extensive leisure facilities and a spa, you will be spoilt from the minute you arrive. Our Girls’ Night In package is perfect for...

Reviewed 1 week ago via mobile

We had a couple of rooms for a night. Staff from start to finish were excellent. We had a few sandwiches for lunch which weren't amazing as the bread was very dry but that is my only quibble! Used the pool, sat by the fire drinking gin and tonics, had a very sound nights sleep in a traditional and lovely...

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Helpful?
Thank Hoppo74
Angela B, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this review

One of our cultural values is to “make people happy” and I am delighted that we did just that during your recent stay. We receive some lovely feedback regarding our tasty breakfasts, what a shame that you couldn’t partake, but you clearly enjoyed a good night relaxing by the toasty fire with your gin and tonic! So sorry that the...

London, United Kingdom
Reviewed 1 week ago

The room was clean , comfortable and the food superb . We had Seared Scallops, Grey mullet follow by Guinea fowl and Grilled Pollock , service top class. Staff polite and attentive . We will definitely come back . Thank you everyone

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Helpful?
Thank Battle75
Angela B, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this review

What a fabulous review, thank you. Your feedback has been passed to Chef and his talented team, who are thrilled with your wonderful comments regarding our superb food offering. Such amazing feedback means everything to our team at Moor Hall, who look forward to welcoming you back the next time you are able to visit.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Moor Hall Hotel & Spa is a four star country house hotel set in parkland, yet within easy reach of Birmingham. A 2015 Certificate of Excellence winner! ... more   less 

Additional Information about Moor Hall Hotel & Spa, BW Premier Collection

Address: Moor Hall Drive | Four Oaks, Sutton Coldfield B75 6LN, England
Region: United Kingdom > England > West Midlands > Sutton Coldfield
Price Range: RM426 - RM802 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Moor Hall Hotel & Spa, BW Premier Collection 4*
Number of rooms: 83
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Travelocity and Hotels.com so you can book your Moor Hall Hotel & Spa, BW Premier Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Premier Moor Hall Hotel And Spa
Best Western Premier Moor Hall Hotel Sutton Coldfield
Best Western Sutton Coldfield
Sutton Coldfield Best Western
Hotel Style:
#1 Business Hotel in Sutton Coldfield
#2 Spa Hotel in Sutton Coldfield
#3 Family Hotel in Sutton Coldfield
#3 Romantic Hotel in Sutton Coldfield
#3 Luxury Hotel in Sutton Coldfield
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Questions & Answers

Here's what travellers have asked, with answers from Moor Hall Hotel & Spa, BW Premier Collection staff and other travellers.
10 questions
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Birmingham, United Kingdom
Brighton, United Kingdom
1 month ago
Reading, United Kingdom
1 month ago
Romsey, United Kingdom
2 months ago

See all questions (10)

Questions? Get answers from Moor Hall Hotel & Spa, BW Premier Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go elsewhere”
 of 5 bubbles SADDL3R, 13 Feb 2017 | Read review
“It depends whether you wish to be able to see across it - even in dayight.”
 of 5 bubbles judith_cutler, 5 Feb 2017 | Read review
“Our room got very hot! Don't underestimate the heating! I suggest you turn it down earlier than we did.”
 of 5 bubbles Hayley_Alan_lincs, 23 Jan 2017 | Read review
“Enquire about beds and request a firm mattress if provided.”
 of 5 bubbles johnrZ7930QF, 16 Dec 2016 | Read review
“Any overlooking the lawns/golf course”
 of 5 bubbles JudeyMoss, 4 Dec 2016 | Read review
5 of 5