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Holiday Inn Express London - Heathrow T5

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Holiday Inn Express London - Heathrow T5
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1,783 Reviews from our TripAdvisor Community

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Showing 1,705: English reviews
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London, United Kingdom
Reviewed yesterday NEW

Our flight was for 7am and we are required to check in 2 hours ahead, as one of the travellers in our group requires mobility assistance. We checked in into this hotel as it is cheap and is serviced by the Hotel Hopper buses. It was clean and rooms are adequately sized for the price we paid. Staff are helpful...

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Helpful?
Thank GLTravel_B98
UK
Reviewed 5 days ago NEW

Stayed as part of an airport park and stay package so free parking for that night. Helpful reception staff. Room was comfortable and clean and quiet with a good shower. Although breakfast should have been quiet as it was so early the huge area was packed with what appeared to be coach loads of tourists with little seating left. A...

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Helpful?
Thank takemoretrips
San Antonio, Texas
Reviewed 1 week ago via mobile

Arrived early to London as my flights all messed up due to Blizzard. So needed a place to stay. They were so kind to let me check in early. Fell right to sleep after showering. Rooms clean and quiet. Staff great. Free buffet breakfast that had pretty much anything you could want. Will stay here again if I travel through....

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Helpful?
Thank TexasGirl78253
Newcastle upon Tyne, United Kingdom
Reviewed 1 week ago

We spent a couple of nights here for a family occasion break and were very impressed. We checked in early and our room was ready and we had a late check out, thanks to membership of the rewards scheme. The staff were very attentive, efficient and friendly. Despite it being so busy and some large groups were staying it was...

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Thank Boon19
East Riding of Yorkshire, United Kingdom
Reviewed 1 week ago

Stayed here post-holiday as we couldn't face the drive home after a late arrival into Heathrow. Parking £10 overnight which annoys me when you are a paying hotel guest but less than many others charge in the area i suppose. Hotel was modern, clean and spacious. Very friendly reception, bar and breakfast staff. Included breakfast was perfectly adequate, fresh and...

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Helpful?
Thank Clare W
Dudley
Reviewed 1 week ago via mobile

Great hotel , the hotel is located near to several attractions including Windsor castle and lego land , opposite the hotel is a small m&s outlet for snacks and beverages ect and also a petrol station , great convenience! We arrived at the hotel at 8am (although check in isn't until 2pm) the polite man behind the reception desk informed...

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Helpful?
Thank Kateh0405
Jeremy M, Guest Relations Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear Kateh0405, Thank you for your feedback. I am extremely pleased to read that you have enjoyed your stay and we would like to thank you for sharing this experience with us. I will be sharing your feedback with the Team, which I am sure will be a great motivational factor for them. Our overall goal, here at the Holiday...

Reviewed 1 week ago via mobile

The hotel is well presented, clean and tidy but it's like an oven. It was so hot in the room that you couldn't sleep and when put the air conditioning on that was so loud so you still couldn't sleep. The bed and pillows are super soft but if you like something a bit firmer you are going to have...

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Helpful?
Thank Martyn B
Jeremy M, Guest Relations Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear Guest, Thank you for your feedback. I would apologise that your overall stay did not meet your expectation. Your feedback will be shared with the Management team and actions will be implemented in the aim of seeing improvement where necessary. I am glad to read that you enjoyed your dining experience in the Tratts Restaurant, I will also be...

Harlow, United Kingdom
Reviewed 2 weeks ago

After various traumas travelling by a Diamond Holiday's supported coach, we arrived at this hotel after 8pm and very hungry. We were confronted by the hotel's inedible/unpalatable food, almost hollow battered fish sitting in oil, dried out oven chips and the only main meal alternative dry/hard pasta bake. One lady resorted to two dry bread rolls for her evening meal...

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Helpful?
1Thank glendaluckie
Jeremy M, Guest Relations Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear Guest, Thank you for your feedback. I would like to sincerely apologise that your dining experience did not meet your expectation. We take Guest feedback very serious and will be implementing changes in our overall dining experience to ensure that measurable improvements are made for our valuable Guests. Again, I would like to thank you for your feedback. We...

Slough, United Kingdom
Reviewed 2 weeks ago

The hotel was okay. Nothing special, it was quite small and had a sofa bed and a bed in the same room. The bathroom didn't have a bath like we requested on the booking and the vending machines were very overpriced. Probably wouldn't stay here again and wouldn't recommend to anyone.

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Helpful?
Thank SamanthaHutchinsonx
Jeremy M, Guest Relations Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear Guest, Thank you for your feedback. I would like to apologise that your overall experience did not meet your expectation. We aim to meet all requests that we receive from our Guests, however this is not always possible, sometimes due to demand or structural limits, in this instance, unfortunately we only have Power Showers in our property and therefore...

Billericay, England, United Kingdom
Reviewed 2 weeks ago

Prior to our NYC trip we decided to take a stress free drive the night before our flight with an overnight stay & parking package - Very food too & pleased we did. Everything worked well but got stuck in car park on return due to sheer volume of returning passengers.

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Helpful?
Thank Paul B
Jeremy M, Guest Relations Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear Guest, Thank you for your feedback. I am pleased to see that you have enjoyed your overall stay with us. We hope that you enjoyed your trip to the Big Apple. Safe travels and we hope to welcome you back to our Hotel again in future. Kind Regards, Jeremy M.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Our Heathrow terminal 5 hotel is ideally located close to the major motorways - M4, M25, M40 - providing easy access from all directions. The Holiday Inn Express London Heathrow T5 is well positioned for touring the local tourist attractions such as Windsor and its historic Castle, Henley and the theme parks at Legoland and Thorpe Park. For sporting or concert enthusiasts, Twickenham Rugby Stadium and the Wembley Stadium and Wembley Arena are within easy reach. The Holiday Inn Express London Heathrow is just 4 miles from terminal 5 and the official shuttle service operates regularly to\from the terminal 5. (Tickets £4.50 For adults. One child aged 5 years to 15 years can travel free with every fare paying adult. Travel is free for children aged under 5 years.) The hotel near Windsor (and Slough) has 300 en-suite bedrooms, a choice of dining options including air conditioned guest lounge\bar. Onsite parking available (charge applies) and throughout the hotel there's wireless internet access (free). ... more   less 

Additional Information about Holiday Inn Express London - Heathrow T5

Address: London Road, Slough SL3 8QB, England
Region: United Kingdom > England > Berkshire > Slough
Price Range: RM275 - RM536 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express London - Heathrow T5 3*
Number of rooms: 300
Reservation Options:
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Also Known As:
Holiday Inn Express London-Heathrow t5 Hotel Slough
Hotel Style:
#5 Business Hotel in Slough
#6 Family Hotel in Slough
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express London - Heathrow T5 staff and other travellers.
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Questions? Get answers from Holiday Inn Express London - Heathrow T5 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book early specially during peak holiday season as many wants to stay here because of the price.”
 of 5 bubbles GLTravel_B98, 22 Mar 2017 | Read review
“any top floors”
 of 5 bubbles Boon19, 14 Mar 2017 | Read review
“Ask for a map to find some rooms !”
 of 5 bubbles coling652, 5 Jan 2017 | Read review
“Great place - clean and large rooms - very modern and no crooked corners .. the staff were marvellous”
 of 5 bubbles katiiekroll, 3 Jan 2017 | Read review
“Not much of of a view , all rooms are quiet well insulated from external sound.”
 of 5 bubbles SubrotoVaradkar, 2 Jan 2017 | Read review
5 of 5