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Sidmouth Harbour Hotel - The Westcliff

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Sidmouth Harbour Hotel - The Westcliff
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691 Reviews from our TripAdvisor Community

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There are newer reviews for Sidmouth Harbour Hotel - The Westcliff
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Showing 688: English reviews
London, United Kingdom
Reviewed 12 September 2016

As usual we were leaving late to book a holiday for the first week in September, this was in first hale of August. We had looked at destinations on the south coast including Sidmouth but nothing appealed to my wife. Then she saw the Sidmouth Harbour Hotel in a Bon Marche magazine and said it looked good. I went straight...

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Helpful?
3Thank CJJD666
Ken C, General Manager at Sidmouth Harbour Hotel - The Westcliff, responded to this review

Thank you for taking the time to review our hotel on trip advisor after your recent stay and I am delighted to hear that you thoroughly enjoyed your stay. Than you also for your kind comments which are so important to the success of our business. I certainly look forward to welcoming you back for a return visit perhaps later...

Reviewed 12 September 2016

Room was noisy, due to kitchen vent close by. Service was patchy. Would not stay again I am afraid. Did not live up to its description. Publicity good. Reality not so good. Waited at least 30 mins for desert menu then left without having one.

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Helpful?
Thank Christina D
Ken C, General Manager at Sidmouth Harbour Hotel - The Westcliff, responded to this review

Thank you for taking the time to review our hotel on trip advisor I am sorry to hear that you were unhappy with certain aspects of the hotel. If you would like to discuss this further please do contact me on ken.cumming@harbourhotels.co .uk and I do hope that you will reconsider and visit us again in the future. Kind regards...

Southwell, England
Reviewed 11 September 2016

We stayed at Sidmouth Harbour Hotel from 5th to 10th September 2016, in a so-called Double Superior Sea View room with balcony. When making the reservation in February, we had requested ‘Ideally we would like a room with a 6’ 0” bed, a window that can be safely left open at night, and which is quiet [positioned away from extractor...

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Helpful?
1Thank WGS55
Ken C, General Manager at Sidmouth Harbour Hotel - The Westcliff, responded to this review

Thank you for taking the time to review our hotel on trip advisor after your recent visit. It is disappointing to hear that you experienced a few shortfalls during your stay and we will certainly take your comments on board. I am however glad to hear that you would return and I do hope that we will have the pleasure...

Eastbourne, E Sussex
Reviewed 10 September 2016

Stayed for 3 days at end of August in a "superior sea view room with balcony" for £161 per night bed and breakfast. At first sight room seemed lovely with gorgeous sea view. It was very warm so needed to have sliding door open for ventilation. However the balcony was screened from the neighbouring one with a metal divider which...

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Helpful?
1Thank Gilberts7
Ken C, General Manager at Sidmouth Harbour Hotel - The Westcliff, responded to this review

Thank you for taking the time to review our hotel on Trip advisor and I apologise for the fact that you found your stay not up to the standard you had expected. we will certainly take your comments on board and look to improve our performance. I do hope that we will at some stage have the pleasure of welcoming...

Exeter, United Kingdom
Reviewed 9 September 2016 via mobile

Visited for dinner with a group of friends. My friend is a vegetarian and there were no veggie options on the mains despite that there were about 8 things to choose from so we asked for the vegetarian menu which they said they do not have however she could have the Caesar salad as a main or the meat platter...

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2Thank Deivis5
Ken C, General Manager at Sidmouth Harbour Hotel - The Westcliff, responded to this review

Thank you for taking the time to review our hotel on trip advisor and I am sorry to see that you experienced a few issues when dining with us for which I apologise. Thank you for your valuable constructive feedback. We will of course address all areas. We do have a full vegetarian menu in place and we hope that...

Littlehampton, United Kingdom
Reviewed 2 September 2016

We stayed in the courtyard rooms which were so lovely I actually didn't want to go out but Sidmouth folk festival was calling! The rooms were beautifully decorated. Breakfast was good with a stunning view. Would recommend.

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Helpful?
Thank Maggie B
Ken C, General Manager at Sidmouth Harbour Hotel - The Westcliff, responded to this review

Thank you for taking the time to review our hotel an we are delighted that you enjoyed your stay with us. We look forward to welcoming you back for a return visit in the not too distant future. Kind regards and thank you Ken Cumming

Poole, United Kingdom
Reviewed 1 September 2016 via mobile

The hotel is lovely and modern with a spectacular view across the bay at Sidmouth BUT First we had to deal with the disastrous parking situation. Next we were faced with the most a unfriendly lady at the reception desk. Finally, we were told that our dogs are not allowed anywhere but our room and the lobby - since no...

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Helpful?
1Thank WMCMatilda
Ken C, General Manager at Sidmouth Harbour Hotel - The Westcliff, responded to this review

Than you for taking the time to write a response on trip advisor after your recent stay with us and I apologise for the confusion Thank you for taking time to write your constructive feedback. We are sorry to see that your stay was not ideal this time around and I am certain we will be able to address all...

Hereford, United Kingdom
Reviewed 1 September 2016

We had visited the Sidmouth Harbour Hotel twice before (in 2014 and 2015), on both occasions undergoing some radical changes to structure but not informing the customers of same in 2015. The ‘footprint” of the ground floor has now been increased to include new dining/breakfast room, kitchen, bar, lounge and now health spar and inside pool (as well as new...

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Helpful?
1Thank Bailey-HB H
Ken C, General Manager at Sidmouth Harbour Hotel - The Westcliff, responded to this review

Thank you for taking the time to review our hotel on trip advisor and thank you very much for your valuable constructive feedback. I hope that we have the pleasure of welcoming you back for a return visit. Kind regards and thank you Ken Cumming

Cheltenham, United Kingdom
Reviewed 31 August 2016

Spent two nights here recently to celebrate a Wedding Anniversary, had a room in the new courtyard which was very nice, well decorated, good bed and large bathroom. Booked B & B but had one evening meal which was nice but the combinations of the dishes are a bit strange if you tend towards plainer food. The waiting staff were...

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Thank 24Bobbie
Ken C, General Manager at Sidmouth Harbour Hotel - The Westcliff, responded to this review

Thank you for your review and I am glad to hear that overall you enjoyed your stay and thank you for your support. we look forward to welcoming you back for a return visit. kind regards and thank you Ken Cumming

London
Reviewed 28 August 2016 via mobile

Just returned from a two night family stay. We have 2 girls, 9 and 7. The hotel managed to book us two rooms with an interconnecting door. Didn't quite know what to expect but it was simply fantastic. The hotel is really nicely decorated in a modern style (looked a good contrast to the mausoleums in the other hotels). Lovely...

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Thank Paul B
Ken C, General Manager at Sidmouth Harbour Hotel - The Westcliff, responded to this review

Thank you for taking the time to review our hotel on trip advisor and than you also for your fantastic 5 star rating. I am delighted that you enjoyed your stay and that you found the food and the service to be of a high standard. I certainly look forward to welcoming you back for a return visit perhaps later...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Breakfast included
  • Beachfront
  • Room Service
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Sidmouth Harbour Hotel boasts a prime position on the East Devon coast with spectacular views over Lyme Bay and the Jurassic Coastline. An abundance of coastal walks are right on the hotel's doorstep including the unique Jurassic Coast paths as well as numerous beach strolls and Sidmouth's charming boutique shops and art galleries. The hotel features 60 bedrooms, many with beautiful sea views. The interconnecting new Courtyard bedrooms are perfect for families. All rooms feature ensuite bathrooms, tea and coffee making facilities and luxury toiletries. Relax in the hotel's new luxury Harbour Spa, which is home to five treatment rooms, fitness suite, indoor pool, hydrotherapy pool, sauna and steam room. Dine in the Upper Deck Restaurant with floor to ceiling glass so you can take in the panoramic coastal views, leading out onto a new terrace perfect for alfresco dining. ... more   less 

Additional Information about Sidmouth Harbour Hotel - The Westcliff

Address: Manor Road, Sidmouth EX10 8RU, England
Region: United Kingdom > England > Devon > Sidmouth
Price Range: RM563 - RM1,031 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sidmouth Harbour Hotel - The Westcliff 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
Westcliff Hotel Sidmouth
Hotel Style:
#5 On the Beach Hotel in Sidmouth
#12 Romantic Hotel in Sidmouth
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Questions & Answers

Here's what travellers have asked, with answers from Sidmouth Harbour Hotel - The Westcliff staff and other travellers.
3 questions
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Redditch, United Kingdom
5 months ago
England

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Questions? Get answers from Sidmouth Harbour Hotel - The Westcliff staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure as I live in Sidmouth”
 of 5 bubbles Jansidmouth, 10 Jan 2017 | Read review
“Sea View Room was amazing and only £10 extra. Well worth it.”
 of 5 bubbles Skooter212, 5 Jan 2017 | Read review
“I did not stay as I live locally.”
 of 5 bubbles salterheather, 30 Dec 2016 | Read review
“Although they don't have a sea view the Courtyard rooms are very comfortable.”
 of 5 bubbles Jory53, 18 Dec 2016 | Read review
“Be careful of rooms above the restaurant/kitchen - noisy extractor”
 of 5 bubbles pcb65, 25 Nov 2016 | Read review
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