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Cayton Bay Holiday Park - Park Resorts

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1,616 Reviews from our TripAdvisor Community

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Showing 1,615: English reviews
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Reviewed yesterday NEWvia mobile

Just came back today. Caravan beautiful and the entertainment staff were the best that's it. Was blocked in so couldn't leave to visit Scarborough nothing to do if your child isn't to confident for swimming activities (payable) arcades were con N no help from acade staff also rude. Takeaway was expensive restaurant expensive who is going to pay a fiver...

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Thank Melanie A
Reviewed 2 weeks ago via mobile

Here the now for a dance comp. all the way from Glasgow so 5 hour drive to be told the caravan wasn't ready. Waited 1 hour for them to come out and say the caravan is ready but there's no heating in our van and someone will be down straight away to sort it. Get to the van get organised...

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1Thank Kastle D
CustomerServicePR, Guest Relations Manager at Cayton Bay Holiday Park - Park Resorts, responded to this review

Hi Kastle. Thanks for taking the time to share your review and we're genuinely sorry to hear about your expeirence. We would really like to look into the issues that you encountered and look into this for you. Please send your booking details to Tripadvisor.service@parkdean-resorts.com ^Emma

Oxford,
Reviewed 2 weeks ago via mobile

Came here today for a weekend dance competition. No bat open lunchtime, not hot drinks anywhere, overpriced chip shop and NOT keys available for it van. Been here 2 hours already, keep being told another 30 mins. How hard is it? There are people arriving today, they have had all winter to get ready for today, get vans ready, it's...

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2Thank Birksy
CustomerServicePR, Guest Relations Manager at Cayton Bay Holiday Park - Park Resorts, responded to this review

Thanks for your review Birksy. We're sorry to hear about your that you were unhappy with your experience and would like the opportunity to talk to you about some of the issues that you encountered. If you would like to chat, please send your booking details to Tripadvisor.service@parkdean-resorts.com ^Emma

A TripAdvisor Member
Level Contributor
10 reviews
10 hotel reviews
16 helpful votes
Reviewed 17 February 2017 via mobile

Stay here and what a place brilliant caravan holiday park. Pool and entertainment was 1st class. Stayed here as we were in a football tournament at Filey another great place to visit the park was great value for money

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Thank A TripAdvisor Member
Reviewed 5 February 2017 via mobile

Love this place park is set out traditional great for kids! Play areas are well maintained we went swimming everything was OK there too. 5mins from beautiful beach! I would live here if I could my girls have been crying as we are going to Devon this year and won't afford to visit too we have usually been to Scarborough...

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1Thank ellwood972
Park R, Guest Relations Manager at Cayton Bay Holiday Park - Park Resorts, responded to this review

Thanks for your lovely review ellwood972. We're so glad that you enjoy Cayton Bay so much that you and your family choose to return year after year. Whilst we're a little sad you won't be visiting this year, we're sure we will get to welcome you back to Scarborough in 2018 :-) Enjoy your break in Devon. ^Emma

Manchester, United Kingdom
Reviewed 6 January 2017 via mobile

What an amazing park. I just can't stay away. The staff are amazing and work around the clock to entertain and cater to your every need. Bradly and his entertainment team are spot on. Mark and his bar team always give u a smile, and Pete an the office staff are always around to help if u need it. Charlotte...

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3Thank no1wino
CustomerServicePR, Guest Relations Manager at Cayton Bay Holiday Park - Park Resorts, responded to this review

Hi no1wino, aw thank you so much for your amazing 5* review! We're so glad that you love every part of Cayton Bay from the team on park to the entertainment :-) I'll be more than happy to share your comments with the team at Cayton Bay to show them how great they really are! See you soon ^Beth

Jarrow, United Kingdom
Reviewed 29 December 2016

if u want a exelent holiday book a caravan or lodge took grandchildren to c bay in april this year fab time g children loved it ..booked a lodge next year next to golf cours.plenty places to visit and eat out .pub chust down the road exelent f kids and food .great play area as well safe and secure

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2Thank oliverthea
Reviewed 24 December 2016

Have used park resorts on several occasions both at Cayton bay and north wales. On all occasions was accompanied by a severely disabled, wheelchair bound adult for whom only accessible accommodation could be considered. With a little research beforehand and consulting the site staff suitable accommodation was provided at very reasonable rates and a great holiday was had by all....

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1Thank Brian M
Reviewed 9 November 2016 via mobile

Visited in September 2016, place was quite quiet which was nice. Pool was quite small but nearly empty which was good. The caravan wasn't the best but was clean enough for a 4 night stay. There wasn't much to do onsite and the entertainment wasn't up to much so we spent most evenings down in Scarbourgh centre.

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1Thank Emma R
Reviewed 5 November 2016 via mobile

Had the mis fortune of booking a holiday here, the area is beautiful, the park looked great, but thats where it stopped, the caravan was dirty and tatty, the beds were thrown together, the few plates and bowls provided were dirty, the freezer was so jammed with ice it had popped the door open and the oven door was broken...

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Thank Ben S
Park R, Guest Relations Manager at Cayton Bay Holiday Park - Park Resorts, responded to this review

Thanks for your review Ben. It's so disappointing to read that you exeprienced some issues and that the team weren't able to resolve this during your stay. We'd be really keen to find out a little more about your stay and would appreciate it if you got in touch. If you would like to speak to us, please email your...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
In your room
  • Microwave
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
It's all action stations at this fabulous Park near the seaside resort of Scarborough. With a great choice of entertainmnet you'll be toe tapping and hand clapping all night! Facilities include a fun pool with flume, all weather multi sports court, adventure playground, crazy golf and soft play area, volleyball and basketball. ... more   less 

Additional Information about Cayton Bay Holiday Park - Park Resorts

Address: Mill Lane | Cayton Bay, Scarborough YO11 3NN, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough District > Scarborough
Hotel Class:4 star — Cayton Bay Holiday Park - Park Resorts 4*
Number of rooms: 600
Also Known As:
Cayton Bay Holiday Park - Park Hotel Scarborough
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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