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The Crown Spa Hotel

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4,275 Reviews from our TripAdvisor Community

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Showing 4,269: English reviews
Barnsley, United Kingdom
Reviewed 13 July 2016 via mobile

We called in for afternoon tea on Saturday afternoon it was lovely service was good the scones where nice the atmosphere was lovely we had a glass of processco with our scones which was lovely we have said we are going to re-visit on our next years weekend away

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Helpful?
Thank Lucykenni
crownspahotel, Assistant Manager at The Crown Spa Hotel, responded to this review

May I first thank you for finding the time to leave us a lovely review. I am delighted that you enjoyed your afternoon tea with us and we all look forward to seeing you again next year! Kind regards, Hayley Cook, Assistant Manager.

Wickersly
Reviewed 13 July 2016

We got given the wrong room and we were forced to pay more money for the room we originally booked there was not an ounce of remorse from the staff and not one staff member tried to help it was either pay or make do.the attitude of the staff is so poor no customer Service skills whatsoever and the maitre...

Review collected in partnership with this hotel
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Helpful?
Thank A7069CNadamd
crownspahotel, General Manager at The Crown Spa Hotel, responded to this review

May I first of all say thank you for taking the time to leave a review. I am always disappointed when a customer isn’t happy with any part of the service received at the Crown. Unfortunately from your on screen name I am unable to look further into your complaint as it gives me no indication as to when you...

York
Reviewed 13 July 2016

Stayed here twice now and would definitely book again! Nice easy walk in to town centre or sea front. Lovely rooms, nice food, friendly staff, front desk friendly and helpful. Clean and modern hotel, very happy!

Review collected in partnership with this hotel
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Helpful?
Thank Kirsty B
crownspahotel, Assistant Manager at The Crown Spa Hotel, responded to this review

May I first thank you for finding the time to leave us a lovely review. I am very pleased that you enjoyed your stay with us and that you would return in the future. May I suggest booking direct with the hotel to receive our Advantages discounts. We all look forward to seeing you again soon! Kind regards, Hayley Cook,...

Sheffield,
Reviewed 12 July 2016

This is an excellent hotel. We were upgraded on arrival to the penthouse floor. The room was very comfortable, well furnished and extremely clean. Even a TV in the bathroom. The hotel could be one of the best I have stayed in an English seaside venue. The staff were professional and very helpful. There was an extensive choice at the...

Review collected in partnership with this hotel
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Helpful?
Thank 840annitar
crownspahotel, Assistant Manager at The Crown Spa Hotel, responded to this review

May I first thank you for finding the time to leave us a wonderful review! I am delighted that you enjoyed your stay with us and that you would return to stay in the future. May I suggest booking direct with the hotel to receive our Advantages discounts. We all look forward to seeing you again soon! Kind regards, Hayley...

Kilcot Glos.
Reviewed 12 July 2016

The hotel is in a good location with wonderful views. The choice of menu in the restaurant was excellent and the food quality very good. However, the heat in the bedroom was unbearable and resulted in very little sleep so not the relaxing experience we had hoped for. The 'ample on street parking' is misleading. It is free and the...

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Helpful?
Thank lindasA97UW
crownspahotel, General Manager at The Crown Spa Hotel, responded to this review

May I first of all say thank you for taking the time to leave a review. I am always disappointed when a customer isn’t happy with any part of the service received at the Crown. Car parking at the height of the summer can at time be a little difficult, there is a hotel car park directly behind the hotel...

Warwick, United Kingdom
Reviewed 12 July 2016

First impressions of this hotel were good as it looked modern and clean. Reception staff were friendly and helpful. Got to our room and the 1st impression was that it was very small then looking out of the window to view the top of a conservatory then a wall with a distant view of the tops of some houses. Felt...

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1Thank Michelle C
crownspahotel, General Manager at The Crown Spa Hotel, responded to this review

May I first of all say thank you for taking the time to leave a review. I am always disappointed when a customer isn’t happy with any part of the service received at the Crown. Unfortunately, we do have some rooms that have poor outlooks and this is reflected in the lower price. We do have some great public areas...

Prestwick, United Kingdom
Reviewed 12 July 2016

Lovely to stay here at the end of our Cleveland Way walking. Has small pool, jacuzzi, steam and sauna rooms, foot spa bath, ice room. Room was comfortable and quiet. Ate in restaurant for dinner. Good choice and great service. Breakfast over priced but opted for express breakfast which was cheaper and choice of full english or continental - just...

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Helpful?
Thank JanandMik
crownspahotel, Assistant Manager at The Crown Spa Hotel, responded to this review

May I first thank you for finding the time to leave us a lovely review. I am very pleased that you enjoyed your stay with us and I certainly hope you would return to stay again in the future. May I suggest booking direct with the hotel for this to receive our Advantages discounts. We all look forward to seeing...

Atherstone
Reviewed 12 July 2016

Great hotel staff brilliant and room spotless and well appointed, spa facilities excellent within walking distance of town if you are reasonably fit with great views. We would definitely recommend this hotel to friends.

Review collected in partnership with this hotel
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Helpful?
Thank T9148NSjanes
crownspahotel, Assistant Manager at The Crown Spa Hotel, responded to this review

May I first thank you for finding the time to leave us a lovely review. I am very pleased that you enjoyed your stay with us and I certainly hope you would return to stay in the future. May I suggest booking direct with the hotel for this. We all look forward to seeing you again soon! Kind regards, Hayley...

Biddulph
Reviewed 12 July 2016

We will return at some point. This is a great hotel with friendly staff. Clean and impressive. Book with them direct and give them your needs. You will love it. TV in bath, not too shabby, Fridge in room also.

Review collected in partnership with this hotel
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Helpful?
Thank N4294GDpaulf
crownspahotel, Assistant Manager at The Crown Spa Hotel, responded to this review

May I first thank you for finding the time to leave us a lovely review. I am delighted that you enjoyed your stay with us and that you would return to stay in the future. May I suggest booking direct with the hotel for this to receive our best prices and Advantages discounts. We all look forward to seeing you...

Washington
Reviewed 12 July 2016

ideal location we were visiting scarborough to go to a concert at the open air theatre it was about a 20 minute walk from the hotel .spotless hotel very friendly staff great breakfast definitely stay again

Review collected in partnership with this hotel
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Thank 24gilliank
crownspahotel, Assistant Manager at The Crown Spa Hotel, responded to this review

May I first thank you for finding the time to leave us a lovely review. I am very pleased that you enjoyed your stay and that you would return to stay in the future. May I recommend booking direct with the hotel to receive our best prices and Advantages discounts. We all look forward to seeing you again soon! Kind...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crown Spa Hotel, Scarborough's first hotel built in 1845. The interior of the Crown still contains many of the original architectural features which is why it is often featured in many film and television productions. Along with an excellent restaurant the hotel includes the Crown Spa catering for spa treatments and health club facilities including 40ft pool, large Jacuzzi, 5 heat experience rooms and well appointed gym and studio. ... more   less 

Additional Information about The Crown Spa Hotel

Address: Esplanade | South Cliff, Scarborough YO11 2AG, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough District > Scarborough
Price Range: RM359 - RM821 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Crown Spa Hotel 4*
Number of rooms: 115
Reservation Options:
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Also Known As:
The Crown Hotel Scarborough
Crown Spa Scarborough
Scarborough Hotel Crown
Hotel Style:
#2 Business Hotel in Scarborough
#4 Romantic Hotel in Scarborough
#6 Family Hotel in Scarborough
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Questions & Answers

Here's what travellers have asked, with answers from The Crown Spa Hotel staff and other travellers.
10 questions
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over a year ago
Lytham St Anne's, United Kingdom
over a year ago
yorkshire
2 months ago
sheffield
over a year ago

See all questions (10)

Questions? Get answers from The Crown Spa Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose upgrade and sea view”
 of 5 bubbles joew661, 18 Jan 2017 | Read review
“Go for a sea view if you can”
 of 5 bubbles pauln1232015, 12 Jan 2017 | Read review
“East facing with sea views”
 of 5 bubbles williamtE3360VL, 11 Jan 2017 | Read review
“Go for a sea view room”
 of 5 bubbles paula347, 9 Jan 2017 | Read review
“Amazing view of Scarborough from Room 102”
 of 5 bubbles JanetC676, 7 Jan 2017 | Read review
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