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Bay New Southlands Hotel

Certificate of Excellence
19/07/2017 20/07/2017
1 room 2 adults 0 children
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Bay New Southlands Hotel
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427 Reviews from our TripAdvisor Community

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Showing 427: English reviews
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Sheffield, United Kingdom
Reviewed yesterday NEW

Love this hotel fourth time we have visited but this time I have to admit the beds are well beyond their life span and I desperate need of replacing we stayed imrooms107 & 108 in107 you could feel dents where people frequently laid and so many broken sections I barely slept two out of the three nights we stayed. It's...

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Helpful?
Thank Lindsey G
Reviewed yesterday NEW

Great welcome on arriving at New Southlands Hotel, lovely choice of food, great entertainment, good nights sleep and good company, all staff was excellent. Loved the buffet breakfast Thank you to all staff ,we will be back.

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Thank Lynne S
Blyth, England, United Kingdom
Reviewed 4 days ago NEW

Lovely welcome from the manager on arrival,room was ready at 3pm ,we took a look round Scarboro we were very impressed loads of shops,we were in room 114 first floor ,room clean,al a carte menu wasn't my cup of tea staff in hotel brill ,breakfast 8 o'clock till 9-15 tea 6-16 till 8 o'clock ,entertainment on at 9 tho we...

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Thank Lynn B
Rotherham, United Kingdom
Reviewed 1 week ago

have visited here 4 times already great staff that work together was not keen on the room we had last time but think £175 is rather a lot to pay for a superior when basically all you get is free biscuits and a chrome kettle instead of a white plastic one. Hope to go again this year on a self...

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Thank boomerangles
Shropshire
Reviewed 3 weeks ago

We went on a budget price Shearings weekend, own transport. All reception rooms in the hotel were smart and clean, as was our standard bedroom. I did not like the position of the first room we were allocated and the very pleasant receptionist changed it for us without fuss. Service in the dining room was fast and all staff pleasant....

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Thank LoopyShropshire
ruth_janicki, General Manager at Bay New Southlands Hotel, responded to this review

Thank you for taking the time to leave your kind comments following your recent stay with us. I'm pleased to see that we were able to sort your room out for you on arrival and that you enjoyed your stay with us. Although we only have grapefruit and prunes out on the buffet breakfast we always have fresh fruit available...

Bradford, United Kingdom
Reviewed 4 weeks ago

Having stayed at the New Southlands for many years now, sometimes three or four times a year, you can see that they must be doing something right!! If you are looking for a spotlessly clean hotel,great service,good quality meals, attentive and competant staff and a modern,airy building, then this is the hotel for you. We recently took our two grandchildren...

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1Thank 38barry38
ruth_janicki, General Manager at Bay New Southlands Hotel, responded to this review

What lovely feedback you have left for us, thank you. It was lovely to see you all and look forward to seeing you again soon :)

Reviewed 23 April 2017 via mobile

I have stayed at this hotel and also met friends work mates here for drinks meet up and mini break few times over past 10 years The hotel is very nice but like so many others such as badly run down poor hotels such as The Grand, The Royal, RedLea and Clifton which are very poor shabby poor quality rundown...

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3Thank Simmo S
ruth_janicki, General Manager at Bay New Southlands Hotel, responded to this review

Thank you for taking the time to leave your kind review following your recent stay with us. I'm glad to see you enjoyed yourself and look forward to seeing you again soon

Reviewed 22 April 2017

Just returned from a 5 day break with national holidays..and we couldn't fault it..The whole holiday experience was excellent.Hotel and bar staff are pleasant and freindly.The rooms are what you expect for budget holidays but they are clean and tidy and comfortable and you do have the option of upgrading your room at a cost .The hotels offers a buffet...

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1Thank Karen C
ruth_janicki, General Manager at Bay New Southlands Hotel, responded to this review

What kind comments you’ve left, thank you. I’m pleased to see you enjoyed your Easter Weekend break with us and hope you will stay with us again if you return to Scarborough.

Leeds, United Kingdom
Reviewed 18 April 2017

We went on a five day holiday in early April with National holidays, everything was excellent could not fault a thing. This was our fourth visit and we are still amazed by the cleanliness and care from all of the staff. My husband has a badly broken leg and nothing was too much trouble, the help that we received was...

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Thank joan h
ruth_janicki, General Manager at Bay New Southlands Hotel, responded to this review

It was lovely to see you and thank you for taking the time to post your comments. We look forward to seeing you again soon.

Bad Homburg
Reviewed 18 April 2017

We had a superior room number 219 worth the extra paid. Hotel clean and faultless in all areas. All staff very nice and helpful. Entertainment great (all four of them, especially liked Paul Tilley who starts in a understated way but can certainly work his audience with his style). We put this now as the number one hotel with Shearing's...

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Thank MartinWBadHomburg
ruth_janicki, General Manager at Bay New Southlands Hotel, responded to this review

Thank you for taking the time to post your comments following your recent stay with us. I'm glad to see you enjoyed yourself and hope to see you again soon

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19/07/2017 20/07/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
Official Description (provided by the hotel)
The New Southlands Hotel is a handsome, intimate property perfectly situated on Scarborough’s South Cliff. From the hotel, the Esplanade, Italian Rose Gardens and South Bay are easily accessible. Scarborough itself retains much of the character of an elegant Victorian seaside town, with handsome architecture and walkways, as well as boasting more modern entertainments and attractions. Further inland, North Yorkshire is an oft overlooked gem of a County offering beautiful scenery and countless attractions both historic and modern. The hotel possesses all of the amenities and facilities you would expect from a Coast & Country venue. In addition, our staff will offer you a warm, friendly welcome, and ensure that your stay is as relaxing and memorable as possible. ... more   less 

Additional Information about Bay New Southlands Hotel

Address: 15 West Street, Scarborough YO11 2QW, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough District > Scarborough
Price Range: RM437 - RM754 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bay New Southlands Hotel 3*
Number of rooms: 56
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Also Known As:
New Southlands Hotel
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I recommend if you can upgrade its worth it for the better bed, newer decor and comfier chairs”
lindseyg220, 29 May 2017 | Read review
“one away from the noisy seagulls.”
boomerangles, 21 May 2017 | Read review
“Higher floor away from the traffic.”
LoopyShropshire, 9 May 2017 | Read review
“Second floor just been refurbished...some great family rooms”
38barry38, 1 May 2017 | Read review
“We have always stayed on the first floor which has wide corridors and very easy access to all rooms”
joanh259, 18 Apr 2017 | Read review
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