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Ibis London Luton Airport

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Ibis London Luton Airport
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1,841 Reviews from our TripAdvisor Community

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Showing 1,607: English reviews
Reviewed 30 October 2014

Hotel is located near airport, what is good during short stay (kind of stop in longer trip). In rooms beds are very comfortable, but plastic bathrooms are looking like in camping. Staff is not very nice, usually ignoring customers.

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Helpful?
Thank Maciej D
IbisManagerLuton, General Manager at Ibis London Luton Airport, responded to this review

Dear Maciej D, Thank you for your review of your experience at Ibis London Luton Airport. I am sorry to hear that you were not happy with all aspects of your stay. Please accept my sincere apologies. I am disappointed to hear that you found the staff unfriendly. I will share your feedback with them. Thank you again for your...

Sliema, Malta
Reviewed 27 October 2014 via mobile

Good service, clean and quiet! The room has everything you need, kettle, hair dryer, big bed, tv, free wifi, and it is just 10 minutes away from the airport! Ideal if you have an early flight from Luton.

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Helpful?
1Thank NuDreamcatcher
IbisManagerLuton, General Manager at Ibis London Luton Airport, responded to this review

Dear NuDreamcatcher, Thank you for your review of your recent experience at Ibis London Luton Airport. I am happy to see that we managed to meet your expectations and that you were in particular impressed with the rooms. We do hope to be able to welcome you back again in the future. Thank you again for your time. Best regards

Razdel, SE Bulgaria
Reviewed 27 October 2014

Stayed there in passing twice, a fortnight between stops. The rooms are excellent, if a bit smaller than competitors such as Holiday Express or Premier Inn, but had enough sockets to charge multiple smartphones and computers, unlike Premier Inn for example. The bed was very comfortable, not quite king size, but big enough. We ate in the restaurant, the 'specials'...

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Helpful?
1Thank Keith_Roots
IbisManagerLuton, General Manager at Ibis London Luton Airport, responded to this review

Dear Keith_Roots, Thank you for taking the time to review your recent experience at Ibis London Luton Airport. I am happy to hear you were satisfied with your stay and that you were provided with everything you needed. Your positive feedback is much appreciated. Thank you again and I do hope you will once again choose to stay with us...

Dortmund, Germany
Reviewed 25 October 2014

We stayed here prior to our flight and then again on our return Rooms are clean and tidy and beds are ok not the best but definately not the worst Bar service very poor had to wait for glasses and staff were too busy collecting glasses to serve customers it seems to all do the same thing. Customers near us...

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Helpful?
Thank lorraine0828
IbisManagerLuton, General Manager at Ibis London Luton Airport, responded to this review

Dear lorraine0828, Thank you for taking the time to review you recent experience at Ibis London Luton Airport. I am sorry to hear that you were disappointed with your stay and in particular the restaurant. Please accept my sincere apologies. i can assure you that this is not a reflection of our usual standard of operation. We have learnt from...

London, United Kingdom
Reviewed 24 October 2014

We've stayed here a few times for an early flight the following morning. The hotel's location is very good and you can walk from the hotel to the airport in about 10 minutes, which is very helpful. Even though the airport is close to the hotel we've never heard any noise so you get a good night's sleep. There's a...

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Helpful?
Thank Denzal23
IbisManagerLuton, General Manager at Ibis London Luton Airport, responded to this review

Dear Denzal23, Thank you so much for your review of your experience at Ibis London Luton Airport. I am really happy to know that you continue to stay with us and that you have been satisfied with every stay. Knowing the team have been helpful and efficient is very encouraging also and we will aim to keep our standards high....

UK
Reviewed 22 October 2014

Just what you'd expect from an Ibis airport hotel. Solid no frills room. Quite comfortable and cheap. We also ate there and I'm afraid we didn't really enjoy that. The staff throughout the hotel and restaurant were helpful and efficient. If you have an early fight the Ibis is a sensible choice as long as you get a good price.

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Helpful?
Thank universal42
IbisManagerLuton, General Manager at Ibis London Luton Airport, responded to this review

Dear universal42, Thank you for your recent review of your stay at Ibis London Luton Airport. I am glad to hear that we met your expectations. We do strive to exceed our guests' expectations, though and do hope to achieve this if you visit again. I am happy you found all of our staff friendly. We do have a new...

Brixham, United Kingdom
Reviewed 22 October 2014

We everyone decided to book this particular hotel as the cost wasn't as high as some of the others compared to the distance to the airport. Arrival. Easy and very helpful staff. Very easy to find hotel too. Clean entrance and bar area. Room. The room was very basic and not that big. Everything was clean and tidy and the...

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Helpful?
1Thank 900rrt
IbisManagerLuton, General Manager at Ibis London Luton Airport, responded to this review

Dear 900rrt, thank you so much for your comments on your recent experience at ibis London Luton Airport. I am really happy to hear that you enjoyed your time with us and found the team friendly and helpful. We are very lucky to have a location so close to the airport, but understand the incline to the bus stop is...

Essex
Reviewed 22 October 2014

Review collected in partnership with Accorhotels.com
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Helpful?
Thank alanp53
IbisManagerLuton, General Manager at Ibis London Luton Airport, responded to this review

Zurich, Switzerland
Reviewed 21 October 2014

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Jasswiss
IbisManagerLuton, General Manager at Ibis London Luton Airport, responded to this review

Ferryside, United Kingdom
Reviewed 21 October 2014

We stayed at the Ibis after arriving on a late night flight. It was so convenient to be able to walk to the hotel from the terminal building. The way was well signposted. The bed was comfortable, the room clean and the insulation excellent. We were not troubled by aircraft noise. Breakfast was very good. Just under £8 seemed good...

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Helpful?
1Thank hughshan
IbisManagerLuton, General Manager at Ibis London Luton Airport, responded to this review

Dear hughshan, Thank you very much for your positive comments regarding your experience at Ibis London Luton Airport. I am glad to hear that you really enjoyed all aspects of your stay from your journey from the airport to breakfast in the morning. The feedback is much appreciated. Thank you again and I hope you rated us 4 out of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
Services
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Ibis Luton has an excellent view of the runway at London Luton Airport, which is 600 metres away. The centre of Luton is 10 minutes away. The Ibis is inviting, modern, spacious with air cooling, and has comfortable ibis sweet beds as well as power shower. Luton Airport Parkway Station is about 1 km away. Regular trains reach London St. Pancras Station in about 30 minutes. Junction 10 of the M1 motorway is within easy reach and the Shopping centre is a 10-minute drive away. ... more   less 

Additional Information about Ibis London Luton Airport

Address: Luton Airport Spittlesea Road, Luton LU2 9NZ, England
Region: United Kingdom > England > Bedfordshire > Luton
Price Range: RM283 - RM555 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis London Luton Airport 2*
Number of rooms: 162
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Also Known As:
Ibis London Luton Airport Hotel Luton
Ibis Luton
Ibis London Luton Airport England
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Questions & Answers

Here's what travellers have asked, with answers from Ibis London Luton Airport staff and other travellers.
19 questions
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Southend-on-Sea, United Kingdom
6 months ago
Poole
Northamptonshire, United Kingdom

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Questions? Get answers from Ibis London Luton Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“excellent restaurant and great prices”
 of 5 bubbles CockerinaTati, 13 Feb 2017 | Read review
“Herbal teabags in the bedrooms would have been a good idea. ”
 of 5 bubbles gillianl738, 7 Feb 2017 | Read review
“Easy walking distance to the terminal so no hanging about waiting for bus pickups”
 of 5 bubbles Mr&MrsAdventure, 4 Feb 2017 | Read review
“Ask for top floor for quiet night sleep. But ask for bath mat before trudging up to your room as they have to be got from reception!”
 of 5 bubbles 804brendaj, 21 Jan 2017 | Read review
“You will have a lovely relaxing time booking at the Ibis Luton hotel. ”
 of 5 bubbles L4974BFjenniferm, 14 Jan 2017 | Read review
5 of 5