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The George Hotel Chepstow

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The George Hotel Chepstow
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157 Reviews from our TripAdvisor Community

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There are newer reviews for The George Hotel Chepstow
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Showing 154: English reviews
Gloucester, United Kingdom
Reviewed 17 July 2016

Lovely friendly helpful staff who work hard to ensure guests have a good stay. Booked the weekend through Groupon and therefore excellent value for money deal. Room was clean and comfortable, albeit not luxurious or modern. Breakfast no frills but well cooked full English. Downside is both nights very noisy with DJ playing until 1 am and loud revellers. Even...

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1Thank AJ B
Reviewed 11 July 2016 via mobile

Stayed for a weekend for our silver anniversary lovely welcome and service especially from fiona really enjoyed our stay will be going again in august or September for a midweek break thanks for a lovely weekend

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Thank Philip G
James W, Manager at The George Hotel Chepstow, responded to this review

Thank you for the lovely review. It always nice to hear my team and myself have done our job well. We look forward to seeing you again in a few weeks. See you soon.

Truro, United Kingdom
Reviewed 11 July 2016

We broke our journey to N. Wales here, the hotel is showing signs of wear, however we had a very large room at the rear of the building which was very comfortable. The bedding was of very high quality as were the towels in the large bathroom. The staff were very helpful and friendly and the breakfast was excellent. We...

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Thank John B
James W, Manager at The George Hotel Chepstow, responded to this review

Hi thank you for taking the time to leave us a review.we are hoping to get each room done up 1 by 1 over time. We are glad you had a pleasant and happy stay with us. We look forward to seeing you again soon. Many Thanks Fiona

Chepstow, Wales, United Kingdom
Reviewed 28 June 2016

I always give a place a second chance; I've given The George three recently and regrettably it just appears to have upped its prices and lowered its quality; is it a hotel, a nightclub or a restaurant? Sadly it tries to be all and whilst it has a good atmosphere for drinking and watching sport on my first visit 4...

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Thank Andrew P
James W, Manager at The George Hotel Chepstow, responded to this review

We're working on a new menu as we speak. Hopefully you'll agree once you've checked it out that the food and the prices will be of better value Many thanks James Wiltshire

Southern Wales, United Kingdom
Reviewed 28 June 2016 via mobile

Since its been taken over this place has really become a delight to visit. From the staff to the beer selection to the decor and general thought gone into pleasing the public it really is a nice place. Breakfasts are fab there, there's a help yourself salad cart and beer and a free curry on a Tuesday evening isn't to...

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Thank VeryBetty
James W, Manager at The George Hotel Chepstow, responded to this review

Hi there Thank you for your lovely review, I'm reading this with a member of staff called Stacey and she has a big smile on her face :) Look forward to seeing you soon! James Wiltshire

Caerphilly, United Kingdom
Reviewed 27 June 2016

I stayed here with three friends a few weeks ago. When checking in we were told that there would be a dj until 1am, which we had not been told when we booked via telephone a couple of months back. The rooms were fine no complaints. When we got back about 11:30 from a meal and drinks, it was like...

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Thank Cerys1234
James W, Manager at The George Hotel Chepstow, responded to this review

Hi there Seems to be a recurring problem complaints regarding Friday and Saturday nights. Unfortunately the music and drink sales are an imperative part of the business to keep us open. We do state in all confirmation emails that we have a DJ on Friday and Saturday nights, and of course advertise this in the pub and on social medias...

Cardiff, United Kingdom
Reviewed 26 June 2016

We went to this hotel following the purchase of a groupon voucher. Room was adequate for £39 so we headed on out to explore and find some food. After a nice dinner we returned to the hotel with the intention of watching the end of the football and then putting on a movie. The thumping music coming from the bar...

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1Thank apples2172
James W, Manager at The George Hotel Chepstow, responded to this review

Hi there Apologies again for your poor experience with us You will find below my response to your email that I sent to you on 26/06 Many thanks Good morning I'm sorry to hear about your poor experience at The George. It's always a shame to hear such bad comments about our business, when we do try our best to...

Cardiff, United Kingdom
Reviewed 22 June 2016

Stayed for one night with my sister staff were so helpful and friendly really gave the stay a lovely atmosphere. Building is old and tired but our room was very clean and although both England and Wales were playing football that evening and the bar was packed we had a very peaceful night in our room.breakfast was freshly cooked to...

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Thank birdseye052
James W, Manager at The George Hotel Chepstow, responded to this review

Thank you for your lovely review It's always great to hear that our hard work pays off by giving you a good experience Look forward to seeing you soon James Wiltshire

Reviewed 20 June 2016 via mobile

Stayed here the wkend little unorganised on Sat morning for breakfast didn't have cereal or a choice of coffee like we had on sun morn but nonetheless nice breakfast staff were all friendly only thing I could really fault is the noise outside the hotel if ur looking for a peaceful wkend I wouldn't stay here as didn't get to...

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Thank Nicola J
James W, Manager at The George Hotel Chepstow, responded to this review

Hi Nicola Friday and Saturday nights at The George are quite lively, Chepstow as a town has been a lively place for decades. The rooms at the front of the building can be noisier as they face the main street. You can always request a room at the back of the building however we cant guarantee. I do hope that...

Heswall, United Kingdom
Reviewed 19 June 2016 via mobile

Stayed here for a couple of nights with my husband. All of the staff were helpful & friendly who always went out of their way. Ideal location where you can park the car and leave it for a few days. We both fully enjoyed our stay and would definitely stay again.

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Thank Johanne H
James W, Manager at The George Hotel Chepstow, responded to this review

Hi Johanne Thank you for such a lovely review, It's fantastic to hear that the team is pulling together and doing well, making your stay and hopefully everyone else stay one to remember. Thanks again The team

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
Official Description (provided by the hotel)
The George Hotel offers a warm room with a comfy bed, tea and coffee making facilities and all the rooms are en suite. We also have a bar downstairs where you can eat and drink with free WIFI. Relaxing pub Sunday to Thursday (Bank Holidays Excluded) then party atmosphere on a Friday and Saturday Night from 9pm. ... more   less 

Additional Information about The George Hotel Chepstow

Address: 20 Moor Street | Gwent, Chepstow NP16 5DB, Wales
Region: United Kingdom > Wales > Southern Wales > Monmouthshire > Chepstow
Price Range: RM255 - RM308 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The George Hotel Chepstow 3*
Number of rooms: 11
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Also Known As:
George Chepstow Hotel Chepstow
Hotel George Chepstow
The George Hotel Chepstow Wales
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Questions & Answers

Here's what travellers have asked, with answers from The George Hotel Chepstow staff and other travellers.
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Coventry, United Kingdom
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We did not use the hotel facilities”
Silverether, 6 Sep 2016 | Read review
“choose a room elsewhere”
jury2, 28 Aug 2016 | Read review
“Room16 at rear light and airy but continual loud vibrating hum from air con situated below Windows quite disturbing”
AJB976, 17 Jul 2016 | Read review
“Avoid room 3 at all costs. Unless you don't want to sleep or relax.”
  • Our two windows in room 3, held open with glass bottles of water.
apples2172, 25 Jun 2016 | Read review
“2nd floor is best rooms 11 to 15”
birdseye052, 22 Jun 2016 | Read review
5 of 5