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The Palace Hotel

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Traveller (860)
Room & Suite (249)
Dining (34)
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Overview
  • Excellent16%
  • Very good32%
  • Average23%
  • Poor16%
  • Terrible13%
Travellers talk about
“grand old hotel”(42 reviews)
“grand staircase”(42 reviews)
“bottle of wine”(89 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (3,231)
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3,218 results
Traveller rating
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546
925
763
548
436
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All reviewsgrand old hotelgrand staircasebottle of winesweeping staircasecourse mealbuffet stylebit datedshort breakopera houselovely viewfull englishchandelierscharacterderbyshire
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11 - 15 of 3,218 reviews
Reviewed 1 week ago

This has to be one of the best hotels I have ever stayed in. The magnificent stair case and the rest of the decor took my breath away. My room was the biggest single room I have had. The staff couldn't have been nicer and...More

2  Thank Sue W
Reviewed 1 week ago

Positives....Enjoyed stay at the Palace Hotel and found the room satisfactory, plenty of hot water and clean. Reception staff and the lady that cleaned the room very nice. Negative.... first day got paint on my clothes and bag due to no wet paint sign. Did...More

1  Thank alouisegraham4
Reviewed 1 week ago

We’d been bought a 2 night stay as a birthday present . Having read other reviews I wasn’t looking forward to our stay. Fortunately we got a room on the 3 to Floor & yes it’s very dated and the bathroom was a bit sad...More

Thank Allbreeds
Reviewed 1 week ago

Once upon a time, this must have been a gracious, classic grand hotel. Alas, what a shame that it has been neglected, with minimal cosmetic fixes. It's not an understatement that it's one of the worst hotel experiences of my multiple travels over several decades....More

Thank Crowncitycat
Reviewed 1 week ago via mobile

A stunning building in a perfect location. Just a stroll into the town. The rooms are requiring a refurb and the decor is dated. The multi coloured bedroom carpet it out of the 70's. The communal areas are impressive although the bar is a bit...More

1  Thank derbymike
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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$62 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$62 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (860)
Room & Suite (249)
Dining (34)
Pool & Beach (3)
Business Centre & Event Rooms (4)
Questions & Answers
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Jax4749
9 June 2018|
AnswerShow all 2 answers
Response from Honeyroar | Reviewed this property |
Yes dogs are allowed in certain guest rooms (£10/dog/night up to two dogs) and the lobby/lounge area. Not the bar or restaurant. Lovely park immediately across the road and large garden area at the hotel for late night... More
1
Vote
chris14855
16 April 2018|
AnswerShow all 3 answers
Response from 397Susan789 | Reviewed this property |
They have on site parking. Sorry for the delay in replying.
0
Votes
Sebsgran
2 April 2018|
AnswerShow all 2 answers
Response from Rubitooz | Reviewed this property |
Sorry - got the wrong palace hotel. Haha this is well and truly still open
0
Votes
Room Tips
"front of hotel for best views"
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"All the rooms are great but there are stairs. The lift is very good though."
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"Ask for a room on the 3 rd floor"
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"I was told lower floors had better water pressure. Lobby areas are not as "worn" as the room was"
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