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I have stayed a couple of times on business recently and will be staying a few more times throughout 2018. This hotel gives you exactly what you need for a decent night’s stay. Very pleasant staff, a decent bar and a nice enough room for...More
This my second time here. 1st was noisy.
Didn't get any sleep at all.
But this time we were put on the quite area of the hotel. Still hear little bit of music from the night club. But no sound of people screaming or shouting....More
Thank Skinny L
Response from Adam J, General Manager at Holiday Inn BasildonResponded 3 weeks ago
Thank you for your fabulous 5 star review
We pride ourselves on delivering an affordable, enjoyable hotel experience where guests are always welcomed warmly and it certainly sounds like the team on that day helped to deliver that. I believe the colleague you...More
The hotel is functional in its appearance. Simple and clean, not luxurious but comfortable enough.
The staff, however, made more effort to be nice than you would find in more luxurious hotels. Management obviously cultivates a customer service attitude that was pleasantly surprising.
Recently visited the hotel, the reception staff were very welcoming and polite. The bar area was comfortable as was the outdoor seating are which was nice in the sun. The bar staff were also friendly and served us very quickly.
Stayed here for one night as a cousin was getting married nearby. Amazing hotel, with a great breakfast selection. Lovely and clean and comfy beds. Special thanks to ‘sharon’ who worked the breakfast! She went above and beyond to accommodate me and my sister. Would...More