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Holiday Inn Basildon

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Traveller (82)
Room & Suite (50)
Dining (10)
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Overview
  • Excellent18%
  • Very good40%
  • Average25%
  • Poor10%
  • Terrible7%
Travellers talk about
“executive room”(16 reviews)
“trouser press”(8 reviews)
“retail park”(18 reviews)
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
Pets Allowed
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (542)
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99
196
128
52
39
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99
196
128
52
39
Show reviews that mention
All reviewsexecutive roomtrouser pressretail parkbusiness tripa bit tiredfestival leisure parkpizza hutnice staystayed here for one nightclean hotelmember of staffexcellent breakfastgood nights sleepno frillscomfy bedihgcinema
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1 - 5 of 514 reviews
Reviewed 3 weeks ago via mobile

The first part of my review is based on everything other than the one event that I’ll cover later. I stayed for 1 night with my son in a ‘twin’ room. The hotel is convenient for Basildon Sporting Village and the Festival Park. Check in...More

1  Thank Jimtheswim
Response from IHGService, Guest Relations Manager at Holiday Inn BasildonResponded 1 week ago

Hello Jimtheswim, Thank you for taking the time to write a review of our hotel. Allow me to apologize for any inconvenience you may have experienced with guests entering your room. I have sent you a private message in an effort to follow up on...More

Hotel's Favourite
Reviewed 17 December 2017 via mobile

Due to Swimming competition I find myself having to stay all over the county. Quite often it’s The Holiday Inn chain. Once again Basildon Hotel did not disappoint me. I booked direct as Bookings.com said it was full (this often happens). 2 weeks b4 my...More

Thank Sheas123
Response from Adam J, General Manager at Holiday Inn BasildonResponded 12 January 2018

Dear Sheas123, I am delighted to read that you enjoyed your visit with us and I hope that the swimming competition went well! I hope to welcome you back again in the future and please do book direct with us again next time - we...More

Reviewed 3 weeks ago via mobile

Stayed here one night for business. Very easy to find on the edge of the nearby retail park. Plenty of parking and lots of eating choices on the retail park although the hotel has a restaurant and they do have room service. Room service has...More

Thank Katherine Patri... P
Reviewed 4 weeks ago via mobile

Stayed here one night wouldn't stay another. Bed to hard. Spots and patches in bathroom of black mould. Wash hand basin mixer tap is to be desired. Doesn't work as should which is a health risk due to stagnant water in the pipes. Staff friendly....More

Thank Dave l
Response from IHGService, Guest Relations Manager at Holiday Inn BasildonResponded 2 weeks ago

Hello Dave l, Thank you for taking the time to relay your comments regarding our property during your recent stay. I am sorry to see that the smell and cleanliness of the room was a letdown during your stay. I also regret to see that...More

Reviewed 26 February 2018 via mobile

Have literally checked into this hotel 5 minutes ago and there is what appears to be a crusty sock on the floor from the previous guest!!! Room looks a little 'tired' and have been given two single beds instead of preference for a double. First...More

Thank STRGHN
Response from Adam J, General Manager at Holiday Inn BasildonResponded 28 February 2018

Dear STRGHN, Thank you for taking the time to review your stay. Clearly the cleanliness of your room was not up to our standards on your arrival and apologies that your stay has been impacted in this way. We will ensure that the remainder of...More

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Best Value Properties in Basildon, United Kingdom
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About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$90 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$90 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (82)
Room & Suite (50)
Dining (10)
Business Centre & Event Rooms (3)
Questions & Answers
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Anne992
30 June 2016|
AnswerShow all 5 answers
Response from Dave T | Reviewed this property |
Yes there was extra pillows when i was there. If not request some from reception
0
Votes
Anne992
29 June 2016|
AnswerShow all 9 answers
Response from JazzMan6 | Reviewed this property |
No fridges available in twin or family rooms
0
Votes
Room Tips
"Not Very Good Location"
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"Demand a room away from the front door and the lounge."
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"£120 per night - EXPENSIVE for the actual room."
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"Get a room on the side away from the nightclub"
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