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Mercure Banbury Whately Hall Hotel

932 reviews
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Traveller (125)
Room & Suite (44)
Dining (14)
Overview
  • Excellent25%
  • Very good39%
  • Average23%
  • Poor9%
  • Terrible4%
Travellers talk about
“car park”(77 reviews)
“narrow entrance”(13 reviews)
“murder mystery”(10 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Multilingual Staff
3.0 Star Hotel
All hotel details
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (932)Write a Review
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Show reviews that mention
All reviewscar parknarrow entrancemurder mysteryold buildingnewer partreception staffcentral locationexecutive roomcreaky floorboardshotel is lovelychurch bellsoverlooking the gardeneggs benedictan upgradewedding receptionpubs and restaurantsafternoon tea
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11 - 15 of 908 reviews
Reviewed 11 December 2017

The staff here are really excellent but working under extremely difficult conditions. Our room, in the 'annexe' was dreadful. Cold, dank and unwelcoming, We had to get stand heaters to warm the place up. It's obvious that Accor Hotels either can't afford to update the...More

Thank Bill S
Response from whately, General Manager at Mercure Banbury Whately Hall HotelResponded 4 weeks ago

Dear Bill S, Thank you very much for your review, I am really pleased to read your kind words about our team. I appreciate what you say about investment being needed and it is my sincere hope that this will be forthcoming in the new...More

Reviewed 8 December 2017

This was my first time at this hotel. We were there for a works Christmas party and a one night stay, what a fantastic stay we had the party evening was great the food was amazing and well done to the DJ. The hotel has...More

Thank Mechelle M
Response from whately, General Manager at Mercure Banbury Whately Hall HotelResponded 11 December 2017

Dear Mechelle, Many thanks for your lovely comments following your stay and arty night with us here at Mercure Banbury. I am really pleased to read how much you enjoyed yourselves and do hope that we will be able to welcome you back. I will...More

Reviewed 7 December 2017

Once again I stayed for one Saturday night with breakfast the next day. My room was 12. It was on the ground floor and appeared to have no sound proofing between it and the next floor. Every time anyone moved above it was as if...More

Thank michael a
Response from whately, General Manager at Mercure Banbury Whately Hall HotelResponded 11 December 2017

Dear michael a, Thank you for your review, I am sorry to read of any disturbance caused by the room above you due to the floorboards, as you say there is some difference between us and some of the other Mercure hotels and I am...More

Reviewed 28 November 2017

Interesting Hotel with a lot of history, unfortunately in great need of restoration. It is actually quite interesting and kind of like you are going back in time and completely fine if you are into that experience. But it needs care, the windows don't seam...More

Thank Michael S
Response from whately, General Manager at Mercure Banbury Whately Hall HotelResponded 30 November 2017

Dear Michael S Thank you for posting your comments about your say with us. I agree with what you say about needing refurbishment and I hope that this will be addressed in the near future by our owners. I apologise to you and your group...More

Reviewed 26 November 2017

As the most imposing building in Banbury, we had good thoughts about this hotel. Oh what a disappointment. Room very compact and despite the outside temperature being about 6 degrees, no heating on so room was freezing! Took most of the eving to warm things...More

Thank Dalyanian
Response from whately, General Manager at Mercure Banbury Whately Hall HotelResponded 30 November 2017

Dear Dalyanian Thank you for posting your comments, whilst I am glad to read that you enjoyed your breakfast, apart from the erratic toaster maybe I am so sorry to read that other areas of your stay were less then acceptable. I understand what you...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Things to do
Restaurant
Details
Price range
US$86 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$86 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (125)
Room & Suite (44)
Dining (14)
Hotel & Grounds (84)
Bathroom (10)
Questions & Answers
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fifi043
20 January 2017|
Answer
Response from shully2015 | Reviewed this property |
I suggest you call the hotel.
-1
Votes
918larav
18 November 2016|
Answer
Response from WhatleyHall | Property representative |
Dear 918larav Thank you for your booking with us. We have also executive double rooms in the historical building. Please don't hesitate to get in touch with our front desk agents so that they can advise you about the... More
0
Votes
534Max
31 October 2016|
AnswerShow all 2 answers
Response from 188mrg | Reviewed this property |
I didn't stay in this room
0
Votes
Room Tips
"older rooms in the old part of the hotel are lovely"
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"In the side wing."
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"Don't go near the annexe!"
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"Stay above ground floor in the "old" part of the hotel."
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