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    Cromwell Lodge

    605 reviews
    #9 of 10 Hotels in Banbury
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    9-11 North Bar Street, Banbury OX16 0TB, England
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    US$90
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    Expedia.com
    US$90
    Hotels.com
    Agoda.com
    US$91
    Priceline
    US$91
    Travelocity
    US$90
    Hotwire.com
    US$90
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    US$90
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    US$90
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    Traveller (164)
    Room & Suite (95)
    Dining (10)
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    Overview
    3.5
    605 reviews
    • Excellent26%
    • Very good33%
    • Average18%
    • Poor13%
    • Terrible10%
    Travellers talk about
    “old building”(27 reviews)
    “creaking floorboards”(8 reviews)
    “top floor”(15 reviews)
    9-11 North Bar Street, Banbury OX16 0TB, England See on map
    AMENITIES
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Restaurant
    Room Service
    Bar/Lounge
    4 Star Hotel
    All hotel details
    Rooms
    6 May7 May
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (605)
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    Show reviews that mention
    All reviewsold buildingcreaking floorboardstop floorbirthday partyboth morningsvery pleasant staybreakfast was excellentlovely weekendbed was very comfortabletown centretea and coffeefull englishweekend breaktwo night staycar parkbanbury crossyogurt
    FilterEnglish
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    1 - 5 of 601 reviews
    Reviewed 1 week ago
    Maintenance required!

    Such a shame, I've been passed this place several times in the past and always thought it looked nice from the outside. The old adage, "never judge a book by it's cover" seems fitting in this instance however. In fairness, the beds were comfy, but...More

    Thank ReviewChamp
    Response from Katie M, General Manager at Cromwell LodgeResponded 6 days ago

    Hello ReviewChamp, As we speak we are currently going through a small 'Spring Spruce' providing the business with the TLC it desperately requires. I'm glad you found the beds comfortable and the breakfast was good. We hope to welcome you back in the future. Kind...More

    Reviewed 2 weeks ago via mobile
    Cromwell Lodge Hotel Banbury

    Not fantastic rooms ok comfortable beds but breakfast a joke waited 20 minutes until anyone came and asked what we would like 3 wrong dishes later mine arrived on a dirty plate took it member of staff no apology did not even ask if I...More

    Thank bubble753
    Response from Katie M, General Manager at Cromwell LodgeResponded 6 days ago

    Hello bubble753, Thank you for your feedback will be passed onto the team in order to provide better service for future guests. Kind regards, Katie & the Cromwell Team.

    Reviewed 3 weeks ago
    Needs improving

    Stayed for a weekend away and was disappointed. We have always enjoyed the character of the Old English Hotels but not this one. The hotel needs maintenance work, we had a room with a broken window catch which had been mentioned in reviews before and...More

    Thank Dave H
    Response from General Manage r, General Manager at Cromwell LodgeResponded 3 weeks ago

    Dear Dave, Thank you for your review. All your comments are extremely important to us to improve our service for future guests. Since your review we have addressed the curtains and sink plugs in all bedrooms. The catch on the bedroom is known and still...More

    Reviewed 4 weeks ago via mobile
    Weekend visit to see friends and family

    Hotel room was smallish, and very run down,although would have originally looked quite stylish. The shower made the whole bathroom floor wet. The lounge and bar area were actually nice, as was the outside seating. Breakfast was an experience, not a pleasant one. It took...More

    Thank sacha p
    Response from Katie M, General Manager at Cromwell LodgeResponded 1 week ago

    sacha p, Thank you very much for taking the time to write a review on your stay with us. I have recently taken the business over and we are aware of the issues around our bedrooms. We will be investing some time into our rooms...More

    Reviewed 4 weeks ago
    DOUBLE CHARGED

    DO NOT BOOK A ROOM IN THIS HOTEL! They charged me twice and don't even answer my emails requesting a return of the overcharged quantity. If you do book, be careful when they "block" an initial quantity on your credit card....

    1  Thank Carlos D
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    About
    Amenities
    Top amenities
    Free Parking
    Restaurant
    Room Service
    Bar/Lounge
    Free High Speed Internet (WiFi)
    Breakfast included
    Hotel Amenities
    Free Parking
    Room Service
    Breakfast included
    Meeting Rooms
    Things to do
    Restaurant
    Bar/Lounge
    Details
    Price range
    US$86 - US$153 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Non-Smoking Rooms
    Details
    Price range
    US$86 - US$153 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Non-Smoking Rooms
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    Traveller (164)
    Room & Suite (95)
    Dining (10)
    Business Centre & Event Rooms (2)
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    Questions & Answers
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    Barbara663
    4 January 2017|
    AnswerShow all 4 answers
    Response from alaimar | Reviewed this property |
    No pool at all !
    0
    Votes
    Google Translation
    12
    Room Tips
    "Tip :- avoid there are plenty of good class hotels nearby"
    Read review
    "please do not stay there at your peril"
    Read review
    "Don't bother"
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    "If there are any clean rooms make sure you get one"
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