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Holiday Inn Ashford - Central

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Canterbury Road, Ashford TN24 8QQ England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (85)
Room & Suite (31)
Dining (4)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Ashford - Central
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 9 hotels in Ashford
Location
Cleanliness
Service
Value
Holiday Inn Ashford Central is ideally situated to meet the needs of both business and leisure travellers. The hotel is within easy reach of the Eurostar terminal at Ashford International Station, with links to Disneyland Paris. The hotel is also close to M20 Motorway, Canterbury, Eurotunnel Le Shuttle & Dover Ferry Port for City D'Europe. The hotel offers rooms ranging from Executive, Accessible to Family rooms which are all fully air-conditioned with high-speed Internet access in all the bedrooms, meeting rooms and lounge/lobby. The venue is licensed for civil weddings and can accommodate large parties up to 140 guests with a private bar. There are 6 meeting rooms with air conditioning & natural daylight available for small and large scale meetings. Holiday Inn Ashford Central provides an ideal base for visiting local attractions including: Canterbury Cathedral, Leeds Castle, Howletts & Port Lympne Wild Animal Park, Romney & Hythe Dymchurch Railway & McArthur Glen Designer Shopping Outlet.
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Full view
Property amenities
Free parking
Wifi
Bar / lounge
Children's television networks
Business Centre with Internet Access
Conference facilities
Baggage storage
Newspaper
Parking
Restaurant
Breakfast buffet
Breakfast in the room
Kids' meals
Wine / champagne
Banquet room
Meeting rooms
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, German, Portuguese
808Reviews19Q+A100Room tips
Traveller rating
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Popular mentions
Tim B wrote a review Jan 2021
Montijo, Portugal1 contribution
I spent 2 weeks at this hotel and have to say I have found the Covid controls to being excellent. I found the hotel receptionists (Delphine & Megan) extremely helpful, professional and cheerful, (when , lets face it, it is a difficult time and a little cheer goes a long way) I found my room on the ground floor to be spacious and comfortable with ample space for my laptop and numerous plug locations. A top quality walk in shower. The room was heated but an extra pug in heater is available. Food ordered by scanning an app to the menu and ordering without touching a menu, this is then placed on the floor and the door knocked, the waiter then stands a long way away and waits for you to collect your food. The receptionists ensured this room was reserved for my following week too. I will definitely be back when next in the area. Thanks guys - great value
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Date of stay: January 2021
Rooms
Location
Service
Trip type: Travelled on business
Room Tip: Not stayed in another room so cant compare
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Response from Business Excellence Manager HI Ashford, Owner at Holiday Inn Ashford - Central
Responded 26 Jan 2021
Dear Tim Thank you so much for your fantastic review and your feedback regarding the team. I do hope that we see you again very soon. Kind Regards Chris R BEM
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Ian R wrote a review Nov 2020
Bath, United Kingdom16 contributions3 helpful votes
I’ve stopped here on a few occasions and would say it is a comfortable clean hotel. However, as a key worker I’ve spent 40+ nights in hotels since the first lockdown eased, and this is the first one I’ve felt vulnerable in!!!! I was on a 2 night stay, and was shocked that a staff member had cleaned my room whilst out at work! EVERY other hotel I’ve been in there has been no one else in the room during my stay. When I asked why the response was that the staff member wore gloves. Well what an easy way to cross contaminate from one room to another. The manager I spoke to didn’t appear to understand the risk. I’ve had no follow up from the hotel to my complaint and IHG customer care have taken over a week to confirm that the hotel was not abiding by their protocol. I would consider using the hotel again but not if the pandemic is still ongoing.
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Date of stay: October 2020Trip type: Travelled on business
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Darcygirl9 wrote a review Oct 2020
London14 contributions13 helpful votes
We enjoyed our two night stay at the Holiday Inn Ashford. We had an executive room on the first (top) floor which was quiet as requested. It was not a large room but was comfortable for two nights with a fridge, safe, hairdryer, kettle and a very slim wardrobe with two bathrobes and slippers. The bathroom was a reasonable size with fluffy towels, soap, shampoo/shower gel and body lotion. The walk in shower was easy to operate. Delphine welcomed us and checked us in with efficiency and friendliness. In fact all of the staff we saw were exceptionally friendly and helpful. We had the buffet breakfast at £10 per person which complied with covid restrictions and comprised the usual cereal, fruit, yoghurt, bread, muffins, croissants and a hot buffel which was served by staff with tea and coffee from a machine and a toaster. The hotel is convenient for visits to Canterbury, the Kent coasts and the outlet shopping plus Sainsburys, M&S Food and John Lewis Home are nearby. We would certainly return to this hotel.
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Date of stay: October 2020
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Labras4 wrote a review Oct 2020
Longfield, United Kingdom107 contributions35 helpful votes
Booking in no problem,receptionist friendly and helpful. Paid a bit more for executive room (not worth it in our opinion). First room: Upstairs nice clean room facing restaurant/pub. With fridge and 2 bottles of water. Sofa. Wardrobe consisted of 1 robe and 1 pair of slippers,even though this was a double room?? Heater didn’t work except air conditioner it was freezing. Receptionist knew the heating didn’t work,so why put us in there? Second room: Upstairs again,given below standard room,very dull only had wall lights,floor light didn’t work,nor did the heater (again) even the electric one didn’t work. One chair,small table. No fridge,room facing car park. Third room:(fingers crossed) downstairs a mile walk (well it felt like it) facing garden. Nice room,sofa,no fridge (again). Both heaters worked. Offered a complimentary meal for the hassle,opted for breakfast as by the time we had moved rooms we were late going out. Breakfast no-one about to get you seated,breakfast options were lacking no yogurts,fruit or strawberry jam (obviously not very popular here) but had every other jam. English breakfast was nice and plate was full. Could stay in the room till 12pm so no rush to get out after eating. Our first time with Holiday Inn wasn’t great,normally go to a Premier Inn or Travel Lodge. Unfortunately probably won’t be returning in a hurry.
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Date of stay: October 2020Trip type: Travelled as a couple
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airfish1 wrote a review Oct 2020
Bristol, United Kingdom435 contributions189 helpful votes
I’ve stayed at this hotel once in the past, we needed a hotel at short notice and this hotel was available. I wish we had researched a little longer. Check in was painful even though we had pre booked a few hours earlier. Our correct details couldn’t be found. I booked an executive room. I would love someone to have pointed out what made it executive. To me it was just a standard room with a sign on the door saying executive. The room was tired and grim. Mattress worn out and uncomfortable. In general the hotel just looks tired and unwelcoming. We ate in the bar, once again the food was poor and grim. It wasn’t very tasty or inspiring. Lots of confusion with the order all coming at once even though we ordered starters. I can only assume the food then sat somewhere as it was lukewarm when it arrived. Breakfast was slightly redeeming although once again not much thought had gone into the cold offerings. I will never stay here again and certainly would not recommend.
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Date of stay: October 2020
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Trip type: Travelled on business
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PRICE RANGE
US$64 - US$106 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn ashford - central hotel ashford, ashford holiday inn
LOCATION
United KingdomEnglandKentAshford
NUMBER OF ROOMS
103
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Frequently Asked Questions about Holiday Inn Ashford - Central
Which popular attractions are close to Holiday Inn Ashford - Central?
Nearby attractions include Pressure Point Escape Rooms (1.1 km), Cineworld Ashford (0.7 km), and The Swan (1.2 km).
What are some of the property amenities at Holiday Inn Ashford - Central?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking.
What food & drink options are available at Holiday Inn Ashford - Central?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Holiday Inn Ashford - Central?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Ashford - Central?
Conveniently located restaurants include Amici Restaurant, Po Thai, and The Little Teapot.
Are any cleaning services offered at Holiday Inn Ashford - Central?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Ashford - Central offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Ashford - Central?
The staff speaks multiple languages, including English, German, and Portuguese.
Are there any historical sites close to Holiday Inn Ashford - Central?
Many travellers enjoy visiting Godinton House & Gardens (3.4 km) and The Ashford - Tank WW1 (1.1 km).
Is Holiday Inn Ashford - Central accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.