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One hour prior to my check in I received a phone call explaining that my booking had been cancelled due to a double booking. I had previously booked for 5 nights, none of which were being honoured.
This left me in without a booking for...More
We stayed in the hotel last night as we had a Hospital appointment this morning and live a distance away. The hotel was fine, great location and comfortable bed. We were greeted by a friendly gent on arrival.
The shower was better than it looked,...More
Stayed here whilst working in Yeovil for a week, rooms are modern, clean and equipped with everything you need, great location for a range of eateries around you and town centre a short walk away. Staff all very pleasant. Breakfast is continental and collected from...More
My partner and I had a one night stay here over a weekend, this was our 2nd hotel stop and I can honestly say we we're so pleased to be greated with a friendly welcome and a decent room. It was very spacious, had a...More
Came here and stayed for 1 night (thankfully) and we stayed in room 108 which was out the back in a annex first impressions of the room was good as it had new carpet and recently painted but the en suite still had been touched...More
Thank Bryan S
Response from Kirsty A, Receptionist at Terrace Lodge Hotel YeovilResponded 21 August 2017
Thank you very much for your feedback. Apologies that you did not enjoy your stay completely. The points you have raised has been passed on to the relevant teams for immediate improvement. We hope to see you soon again with our improvements in place !!!
Response from Ryanontwp | Reviewed this property |
follow the postcode the hotel. it's a One Way system, it will be on your right as you arrive. Drop your bags and then take the first left into the car park. There's a pizza Hut and other eat-in places within a one minute... More
follow the postcode the hotel. it's a One Way system, it will be on your right as you arrive. Drop your bags and then take the first left into the car park. There's a pizza Hut and other eat-in places within a one minute walk.
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"Such a silent nights' sleep after a very long day. I stayed on the south side."