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Mercure Wolverhampton Goldthorn Hotel

126 Penn Road, Wolverhampton WV3 0ER, England
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Bantock House Museum
    1.3 km
  • 3 star hotel
  • Free Wifi
Reviewed 28 November 2016
One night coach trip stay
Pleasantly surprised our room was in the business centre, beds... more
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629 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Wolverhampton Goldthorn Hotel
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Showing 619: English reviews
Telford, United Kingdom
Reviewed 28 November 2016

We stayed at this hotel as we were at a Christmas Meal / Disco. Firstly the young girl on reception was very professional as well as understanding when we asked to be moved from the room we had been allocated. We originally booked a Superior Room. The room allocated to us was certainly not that. We knew this hotel was...

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Helpful?
Thank Donkey1969
GMHOTELWolverhampton, General Manager at Mercure Wolverhampton Goldthorn Hotel, responded to this review

Thank you for your review. Please accept my apologies that your stay did not meet your expectations. I will discuss all of your comments with the relevant departments in order to make improvements in the standards and services that we offer.

yorkshire
Reviewed 28 November 2016

Pleasantly surprised our room was in the business centre, beds comfortable, cosy even though radiator needed bleeding. Only negative was the bathroom hand held mixer tap shower with slow hot water. Evening meal and breakfast both good selection of food. All staff very pleasant and helpful

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Helpful?
Thank willsgirls
GMHOTELWolverhampton, General Manager at Mercure Wolverhampton Goldthorn Hotel, responded to this review

Thank you for your review of your recent stay. I am pleased to see that you found the staff to be pleasant and helpful and that you enjoyed your meals at the hotel. Please accept my apologies for the issue with the hot water I will pass this onto the maintenance team to investigate further. I hope that you will...

Tenby, United Kingdom
Reviewed 26 November 2016 via mobile

We arrived and was greater by a very polite Dutchman working on reception - the 1st room that we was given had a squeaking fan that would not turn off ( should of been pick up by house keepers) but was shown to another room hotel was nice and clean but is in need of s refit -

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Helpful?
Thank Steve M
GMHOTELWolverhampton, General Manager at Mercure Wolverhampton Goldthorn Hotel, responded to this review

Thank you for your review. I am pleased to see that you found the reception staff, Simon in particular to be polite and helpful. Please accept my apologies for the issue with the fan in your first room, I do hope that the second room was more suitable for you and that we will be able to welcome you back...

Reviewed 26 November 2016 via mobile

This hotel has music on at a volume that was too loud when i was in my room. The workers at the reception or anyone else at the hotel didn't seem to care that there were tradesmen in the hotel that were all due to be up early. Avoid this hotel at all costs. Absolute disgrace.

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Helpful?
Thank Andrew B
GMHOTELWolverhampton, General Manager at Mercure Wolverhampton Goldthorn Hotel, responded to this review

Many thanks for taking the time to post a review. Please accept my apologies for any noise that you encountered during your stay. Generally we only have functions with a disco on a Friday or Saturday night and we try to inform all guests that an event is going on within the hotel. If any guest is disturbed by this...

Brighton, United Kingdom
Reviewed 22 November 2016

Chosen for Accor known standards a short hop from M6 to visit two venues in vicinity of Birmingham and found to be friendly , helpful and efficient with easy parking and fitted the bill perfectly. Very good reception and breakfast arrangements and quiet room at rear facilitated good sleeping on especially comfortable bed !

Review collected in partnership with Accorhotels.com
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Helpful?
Thank bernard110
GMHOTELWolverhampton, General Manager at Mercure Wolverhampton Goldthorn Hotel, responded to this review

Thank you for your review. I am pleased that you enjoyed your visit to the hotel, I will share all of your comments with the staff who will be delighted to have helped making your stay so enjoyable and we all look forward to welcoming you back to the hotel again soon.

Lincolnshire, United Kingdom
Reviewed 21 November 2016

The hotel is a little bit tired. But it was clean and tidy, .Our beds where comfy and clean and they was planty of room in the room, bath room ok water was hot. Tea and coffee previded but no bisciut The evening meal was nice, and there was a good breakfast good choiceThe ' staff very helpful. Not to...

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Helpful?
Thank maryhp123
GMHOTELWolverhampton, General Manager at Mercure Wolverhampton Goldthorn Hotel, responded to this review

Thank you for your review, I am pleased that you enjoyed your weekend away, enjoying your room and the food here a t the hotel. I hope that we will be able to welcome you back again for your next ladies weekend away.

Wellingborough, United Kingdom
Reviewed 12 November 2016

Overall impression was dated and needed updating, or at least a coat of paint. The room was clean, but some of the wallpaper was coming away and bath panel was out of place with some mould. The floorboards were very creaky, and could hear what people were up to in nearby rooms.The evening meal was okay, but plain and uninspiring,...

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1Thank 19stan
GMHOTELWolverhampton, General Manager at Mercure Wolverhampton Goldthorn Hotel, responded to this review

Many thanks for taking the time to post a review, I am pleased that you found the staff to be helpful and friendly. I have passed on your comments regarding your meal to the head chef for them to take on board when designing our next menu. I hope that you will return to the hotel again to try our...

Blackpool
Reviewed 8 November 2016

Stayed here as part of a National Holiday weekend to the NEC for the Craft at Christmas Event. National Holidays is a budget holiday company who specialise in Value for Money breaks. This is a fairly good place to stay compared to some hotels I have stayed with them. The rooms are good sized (I have stayed here before in...

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Helpful?
Thank sylviacatc
GMHOTELWolverhampton, General Manager at Mercure Wolverhampton Goldthorn Hotel, responded to this review

Many thanks for taking the time to post a review. I am pleased that you enjoyed your most recent visit to the hotel and I will certainly pass on your comments regarding the food to the kitchen team. I will discuss your comments regarding your room with both the housekeeping supervisor and the maintenance team in order to address the...

Trowbridge, United Kingdom
Reviewed 31 October 2016

Excellent hotel with really good food. Facilities very really good, beds comfy and rooms great. But the best thing about this hotel is the staff. Lisa deserves a medal for going the extra mile in customer service, but all the staff were really friendly and helpful. This was my third stay at hotel and will definitely not be my last.

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Helpful?
Thank JANEDAISY
GMHOTELWolverhampton, General Manager at Mercure Wolverhampton Goldthorn Hotel, responded to this review

Thank you for taking the time to post a review, I am so pleased that you have enjoyed all of your stays here at the hotel and I have passed on your comments to the whole team and Lisa in particular who was delighted to have helped to make your stay so enjoyable. We look forward to welcoming you back...

newcastle-under-lyme, staffs
Reviewed 30 October 2016

I booked a small conference room here recently, I was pleasantly surprised having not used this Hotel before, that they have a separate "Business Centre" with bedrooms and conference rooms in an annex away from the main hotel building with car parking right by, so if you have equipment to carry in it's very convenient. My booking was handled very...

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Helpful?
Thank john b
GMHOTELWolverhampton, General Manager at Mercure Wolverhampton Goldthorn Hotel, responded to this review

Thank you for taking the time to post a review. I am pleased to read that your event went so smoothly, and I will pass this onto the whole team.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Within easy reach of M6/M54/M5 and NEC, the Mercure Wolverhampton Goldthorn Hotel offers some pleasant surprises. With original features throughout the bar area and a contemporary restaurant, the hotel provides an excellent setting from which to base your visit to the Midlands. There is also the opportunity to upgrade to one of six, four poster rooms, besides the other 76 well appointed en-suite bedrooms. ... more   less 

Additional Information about Mercure Wolverhampton Goldthorn Hotel

Address: 126 Penn Road, Wolverhampton WV3 0ER, England
Region: United Kingdom > England > West Midlands > Wolverhampton
Price Range: RM242 - RM380 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Wolverhampton Goldthorn Hotel 3*
Number of rooms: 74
Reservation Options:
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Also Known As:
The Goldthorn Hotel Leisure
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Wolverhampton Goldthorn Hotel staff and other travellers.
9 questions
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Langport, United Kingdom
4 months ago
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Birmingham, United Kingdom
over a year ago
Newcastle, United Kingdom
over a year ago

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Questions? Get answers from Mercure Wolverhampton Goldthorn Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room 76 on rear corner, duel aspect and no road noise. Others did comment that road could be heard from front rooms.”
 of 5 bubbles mumma-hobbs, 17 Jan 2017 | Read review
“The rooms in the annexe with four poster beds are wonderful.”
 of 5 bubbles mandyclaire, 26 Dec 2016 | Read review
“If you want a clean room with all facilities working upgrade to an Executive Room”
 of 5 bubbles Donkey1969, 28 Nov 2016 | Read review
“the back we whwhere was quite”
 of 5 bubbles maryhp123, 21 Nov 2016 | Read review
“on a busy road, so rear of hotel is better”
 of 5 bubbles 19stan, 12 Nov 2016 | Read review
5 of 5