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Cottons Hotel & Spa

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Cottons Hotel & Spa
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902 Reviews from our TripAdvisor Community

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Showing 894: English reviews
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Chantilly, Picardie, France
Reviewed 3 days ago NEWvia mobile

We used to live in Wilmslow and have stayed at the Cottons in the past several times, first let me say the staff were great with us and the children 2 and 4 the meals great and wine and beer selection very good. What I will say is the kind of people that used to stay in the Cottons seem...

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Helpful?
Thank Dunc P
CottonsHotel, General Manager at Cottons Hotel & Spa, responded to this review

Dear Guest, I'm saddened to read your comments regarding your recent stay. You explain that you enjoyed the service, the facilities and our team, however you felt some other customers behaviour detracted from your experience. Generally if customers are loud or misbehave then my team should be dealing with this to ensure a good experience for all. However, on occasions...

Liverpool, United Kingdom
Reviewed 4 days ago NEW

We booked the overnight relaxation break. We had a lovely lunch in the restaurant as the rooms weren't ready until 2pm which was expected and not a problem. We then went for our back, shoulder and neck massage after we checked into our rooms. The treatments were at 2.30 which we made by the skin of our teeth as we...

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Helpful?
1Thank Tricia W
CottonsHotel, General Manager at Cottons Hotel & Spa, responded to this review

Dear Guest, Thank you for your review, its always good to receive constructive feedback to help us improve the quality and service we offer. We always suggest to our guests for them to arrive 15 minutes before treatment time to ensure you are relaxed and have the time to enjoy the full treatment, I'm sorry if you felt this was...

Reviewed 1 week ago NEWvia mobile

Stayed for 2 nights for a friends wedding in Knutsford. Good location as short drive into town centre. Small but pleasant double room with fridge. Booked into the spa prior to our arrival but disappointed to be mis charged for our treatments on our departure. Dined in the restaurant on our first night. Wide menu selection but service was slow...

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2Thank Iréna M
CottonsHotel, General Manager at Cottons Hotel & Spa, responded to this review

Dear Guest, Thank you for your review. I'm sorry to hear you didn't enjoy all aspects of you stay and I will pick these up with my Restaurant Manager to ensure we use your experience as areas of focus. I hope to welcome you back to Cottons Hotel in the future? Best wishes, Steven Ogden General Manager

Reviewed 1 week ago via mobile

After staying on two separate occasions in March, we will not be returning. The junior suite we stayed in on one occasion was definitely not cleaned properly. The toilet was dirty, lots of mildew in the bathroom and the coffee cups had dust in them. There was also food left on the floor from the previous occupants. Considering this is...

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1Thank Ginny A
CottonsHotel, General Manager at Cottons Hotel & Spa, responded to this review

Dear Guest, Thank you for your review. Please could you provide me the opportunity in dealing with your stay and the comments? We have no record of your complaint at the hotel and therefore I would like to understand the room you stayed in and the specific details of your stay. Please get in touch via the hotel or email...

Liverpool, United Kingdom
Reviewed 1 week ago

lovely hotel for short stay very friendly staff fantastic choice of food at breakfast but eavening menu a little pricey Very clean and modern rooms with large tv pool and hot tub fab and sauna & steam room very good. Will stay again but take own pillows.

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Thank gloria b
Derby, United Kingdom
Reviewed 1 week ago

Booked as a treat for a family birthday. We had mentioned it was for a special birthday (80th birthday for Mum) when we spoke directly to the hotel on booking (and on check in) but there was no mention or token little touch to show this... extra point missed. Décor and all the staff we encountered were very pleasant The...

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1Thank Nesfeeney
Huddersfield
Reviewed 1 week ago via mobile

Fab hotel with excellent service and location. On Sunday in knutsford there's a farmer's market..check as I think it might be once a month but this is well worth a visit too. The spa at this hotel is great.. relaxing and caters for everything you need. The best part of our visit was the evening meal which was sensational and...

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Thank HRS2408
Castletown, United Kingdom
Reviewed 2 weeks ago

We stayed 2 nights as a family whilst attending a wedding nearby. The hotel is modern and well laid out. The rooms are comfortable if not exceptional, with an excellent bed and bedding. The bathroom was very clean, if a little 'tired'. The spa is excellent, with a large pool and other well organised facilities. The staff were exceptionally helpful...

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Thank Guy S
Bolton
Reviewed 2 weeks ago via mobile

We stayed here for my birthday with our daughter after being recommended too. The hotel is lovely, the staff are very attentive and always smiling which is a rarity! The room was excellent and my daughter was more than happy that she also had a double bed. Everything you needed was in the room, hair dryer, iron, shampoos etc The...

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Thank KateandSte
Reading, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed 2 nights and attended 2 days training in the business centre. I could not fault the hotel, room was modern and clean. With good finishing touches : fridge, fresh milk, trouser press and thank goodness plenty of sockets and USB ports. Ate breakfast, lunch and dinner on both days and the food was fresh and hot, good selection. Staff...

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Helpful?
Thank greenie26
Ivan C, Front of House Manager at Cottons Hotel & Spa, responded to this review

Dear Guest, Thank you for your feedback in regards to your recent stay. I'm glad that you enjoyed your time with us and that all aspects of the hotel met your expectations. I hope that we can welcome you back in the near future Best Wishes, Ivan Clifford Front of House Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
The Restaurant and Bar
The Restaurant and Bar
Cuisines: British, Contemporary
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Room Service
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The 4 Star Cottons Hotel and Spa has unique character and luxurious yet comfortable surroundings, this delightful hotel brings contemporary style into the heart of Cheshire. Set just outside the picturesque village of Knutsford, located just off the M6 and M56 and just 8 miles from Manchester International Airport. ... more   less 

Additional Information about Cottons Hotel & Spa

Address: Manchester Road, Knutsford WA16 0SU, England
Region: United Kingdom > England > Cheshire > Knutsford
Price Range: RM489 - RM891 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cottons Hotel & Spa 4*
Number of rooms: 109
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Also Known As:
Cottons Hotel And Spa
Cottons Hotel Knutsford
Cotton Hotel Knutsford
Cotton Knutsford
Hotel Style:
#4 Family Hotel in Knutsford
#4 Business Hotel in Knutsford
#6 Romantic Hotel in Knutsford
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Questions & Answers

Here's what travellers have asked, with answers from Cottons Hotel & Spa staff and other travellers.
6 questions
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Questions? Get answers from Cottons Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“signature rooms very modern on first floor”
 of 5 bubbles 143gloriab, 14 Mar 2017 | Read review
“The quieter end of the hotel is towards the spa.”
 of 5 bubbles GuyS369, 7 Mar 2017 | Read review
“All the rooms are well insulated and very comfortable”
 of 5 bubbles johnclewes2016, 23 Feb 2017 | Read review
“No tip, sorry”
 of 5 bubbles prashantsh1928, 11 Feb 2017 | Read review
“Upper floor rooms best as most of ground floor have passing customers going to the spa, pool or restaurant.”
 of 5 bubbles marshall1933, 6 Feb 2017 | Read review
5 of 5