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West End Hotel

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1 room 2 adults 0 children
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West End Hotel
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236 Reviews from our TripAdvisor Community

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Showing 231: English reviews
Perth, United Kingdom
Reviewed 20 September 2016

The West End is a rare example of putting customer service and comfort at the top of its priorities. Our room was cosy and well-appointed, the owners and staff were all very friendly and helpful. The food both in the restaurant and Wedgwood Dining Room was excellent. The hotel is ideally placed for exploring Kirkwall and the islands, either by...

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Helpful?
Thank RosemaryH65
Gifford L, Owner at West End Hotel, responded to this review

Thank you for your kind review. We are all very glad you enjoyed your stay at The West End Hotel. We do hope you return and will look forward to welcoming you back. Kind Regards Kirsten

Reviewed 18 September 2016 via mobile

Myself and Marilyn were there for a meal twice in the last couple of months and it was brilliant.. Great food and the staff were really on the ball.. Great atmosphere and warm welcoming decor.. Will be back for another meal without a doubt.. Went out feeling full and happy.. Thank you giffie and Robert and staff

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1Thank Magnus M
Gifford L, Owner at West End Hotel, responded to this review

Thank you for your review. We are happy to hear you enjoyed both your meals at the hotel and will be glad to welcome you back anytime. Kind Regards Kirsten

Reviewed 14 September 2016 via mobile

My husband and I stayed there for 3 nights and we don't have enough words to describe the hospitality of Giffie and Robert. When we arrived, we were told that our room was at the top floor. We have been traveling for 2 weeks already and have accumulated some souvenirs and had 2 suitcases and a carry on. They don't...

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2Thank Burcu T
Gifford L, Owner at West End Hotel, responded to this review

Thank you for your kind review, we are glad you enjoyed your stay. We do hope you return again to Orkney and would be very happy to welcome you back to the Hotel. Kind regards Kirsten

Kraainem, Belgium
Reviewed 1 August 2016

Stayed 2 nights in a comfortable room with an excellent bed (room 3). Friendly staff, free parking and a short walk into Kirkwall. And the food ... excellent breakfast and a superb restaurant where we ate both nights. Could not recommend more highly.

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1Thank Andy F
Vancouver, Canada
Reviewed 1 July 2016 via mobile

We found this place by chance while strolling through Kirkwall on the search for a restaurant. This review only applies for the restaurant. We had the luck of nice weather and sat outside in the garden. Absolutely beautiful and laid back. Food was very good, we had lamb and potato hot pot, fish soup and steak and ale pie. Very...

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1Thank Heiko R
Kirkwall, United Kingdom
Reviewed 28 June 2016

It was a busy Friday evening, we hadn't booked and popped in on the of chance that they has a table for two for a meal. The waitress was very friendly and quickly found us a table. Our meal was superb! Obviously freshly prepared, my beef was melt in the mouth delicious. Can highly recommend.

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1Thank FionaRob
Gifford L, Owner at West End Hotel, responded to this review

Thank you for the lovely review i am very glad you enjoyed your meal here. Kind regards Giffie

London
Reviewed 26 June 2016

The perfect place to relax and stay in central Kirkwall, which is also quiet, with no noise from traffic or local pubs. The owners give a very warm welcome to all their guests, and the generous portions of freshly cooked food, and delicious starters and home-made puddings made it one of our favourite places to eat in Orkney. The rooms...

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1Thank GlobalTraveller3000
Gifford L, Owner at West End Hotel, responded to this review

Thank you for your kind review, I am glad you enjoyed your stay with us. Kind Regards Giffie

Liverpool
Reviewed 18 June 2016

This is our second visit to this hotel, the previous one being six years earlier. The owners welcomed us warmly, and everything was instantly familiar. The wonderful breakfast room where full breakfast consists of everything including haggis and black pudding, the exquisite bar where, as well as a good selection of draught beer and lager, there is also a number...

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Thank Thirdface
Gifford L, Owner at West End Hotel, responded to this review

Thank you for your kind review, I am glad you enjoyed your second stay with us. Don't leave it so long till the next time though! Kind regards Giffie

Berwick on Tweed, null, United Kingdom
Reviewed 13 June 2016

We arrived very late from the Shetland Ferry, and we were expected. The hotel is a long since converted old hospital and on several floors and levels. It's very central with a lounge bar, restaurant and residents dining room. I can recommend the local, bottled beers. The staff are all very nice and very helpful. If you get a room...

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Thank Ken F
Gifford L, Owner at West End Hotel, responded to this review

Thank you for your lovely review. we hope you enjoyed your stay with us and will hopefully return to Orkney again! Kind Regards Giffie

Liverpool
Reviewed 13 June 2016

This was our second stay at the West End Hotel, so that alone indicates how much we enjoyed our stay the first time around. We were made so welcome by Giffie. Robert and all the staff and, in addition to being comfortable, spotlessly clean and boasting a breakfast to really set up up for the day, the restaurant provides an...

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Thank Ann-allegra
Gifford L, Owner at West End Hotel, responded to this review

Thank you for your lovely review. We are very glad you choose to stay with us again and enjoyed it as much as your first! Kind Regards Giffie

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
West End Hotel
West End Hotel
Cuisines: Pub, British, Scottish
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
This hotel offers simple comforts but is still in the top two or three places to stay in Kirkwall. In 1824, it was built just outside Kirkwall by a retired sea captain, and became Orkney’s first hospital in 1845. Today, owners Gifford Leslie and Robert Dawson provide a warm welcome and comfortable guest rooms. Each with a shower-only bathroom. The property has been refurbished in the past few years and it now fresh and inviting. Cost-conscious meals are served in a small restaurant and bar. Fully licensed to sell alcohol, the hotel attracts both locals and visitors. The West End Hotel, in many ways, is the ideal blend of old and new. ... more   less 

Additional Information about West End Hotel

Address: 14 Main Street, Kirkwall KW15 1BU, Scotland
Region: United Kingdom > Scotland > Orkney Islands > Mainland > Kirkwall
Price Range: RM429 - RM659 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — West End Hotel 3*
Number of rooms: 10
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Also Known As:
West End Kirkwall
Hotel West End
Hotel Style:
#4 Romantic Hotel in Kirkwall
#4 Business Hotel in Kirkwall
#5 Family Hotel in Kirkwall
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Questions & Answers

Here's what travellers have asked, with answers from West End Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are rooms at the back and in the "attic", which might not suit everyone, as there's no obvious lift.”
 of 5 bubbles KenF566, 13 Jun 2016 | Read review
“i struggled to keep window open, so maybe ask for a block if you like window open all night.”
 of 5 bubbles Ssdaz, 24 May 2016 | Read review
“Use room two or nine”
 of 5 bubbles lesliehendry789, 30 Mar 2016 | Read review
“Room 3 is very nice!”
 of 5 bubbles Scotuk, 30 Oct 2015 | Read review
“All good there are only 10”
 of 5 bubbles 486NeilM, 16 Sep 2015 | Read review
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