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Grand Hotel - Lerwick

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Traveller (29)
Dining (10)
Room & Suite (3)
Overview
  • Excellent11%
  • Very good19%
  • Average32%
  • Poor16%
  • Terrible22%
Travellers talk about
“sunday carvery”(2 reviews)
“old fashioned”(2 reviews)
“the main street”(3 reviews)
AMENITIES
Free Wifi
Non-Smoking Rooms
Restaurant
Room Service
Family Rooms
Bar/Lounge
Meeting Rooms
3 Star Hotel
All hotel details
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Reviews (115)
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109 results
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22
29
19
26
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LanguageEnglish
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13
22
29
19
26
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All reviewssunday carveryold fashionedthe main streettop qualitytown centrebase
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1 - 5 of 109 reviews
Reviewed 3 days ago via mobile

Don’t think one star is even low enough for this place. Utterly atrocious. Appalling members of staff with next to zero people skills across the board and an expensive night of disastrous proportions. Will not be returning - ever. Would hope this establishment either rethinks...More

Thank Magnus128
Reviewed 5 days ago

12 people off a ship wanted a meal and in desperation tried the Grand Hotel. To our surprise we had a great time. The place is a bit like a time machine back to the 1960s. They welcomed us but seemed a bit shocked at...More

Thank TinbumNorthWales
Reviewed 1 week ago via mobile

Im not one to leave reviews generally but i felt the need to warn people about this hotel. First day...i arrive and i get told that they cannot accomodate my stay and i would have to move rooms after 1 night, after much faff i...More

1  Thank Maryam1991
Reviewed 3 weeks ago

Service was very good, all staff were polite, friendly and quick, especially at meal times. Food was average pub grub. The room was clean but mattress was terrible, clearly years old and the springs were broken. The hotel itself could do with some TLC, when...More

Thank switcher33
Reviewed 3 weeks ago

Popped in for a bar meal this evening. Three customers already in bar. Greeted by "are you walk ins?" Eventually understood what she meant and agreed that we were. A staff discussion on whether they could serve us followed. They decided that they could, but...More

Thank sheila c
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About
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Meeting Rooms
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$81 - US$119 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$81 - US$119 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (29)
Dining (10)
Room & Suite (3)
Questions & Answers
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Room Tips
"Reception on 1st floor - just go up the stairs and you are at reception or in the dining room & house bar"
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"Didn't have a room so cannot comment"
Read review
"Ask for a room at the front of the hotel overlooking the harbour"
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"Only reviewing restaurant"
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