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Wool Merchant Hotel

TripAdvisorUS$40*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
US$40*
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Wool Merchant Hotel
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321 Reviews from our TripAdvisor Community

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Showing 320: English reviews
Sleaford, United Kingdom
Reviewed 30 December 2016

Room was excellent in every way apart from young lady on reception all other staff were very unhelpful breakfast was ok as far as buffet breakfast goes very clean and well looked after hotel lift to all floors which is a great help

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Helpful?
Thank Tony H
babyshek, Manager at Wool Merchant Hotel, responded to this review

Dear Guest You recently stayed with us, thank you very much for your positive review; we are delighted you enjoyed your stay with us and thank you again for the feedback! It is really nice to hear from our valued repeat customers and we appreciate repeat business from you. We keep working hard to improve the standard and quality of...

hertford
Reviewed 22 December 2016

We stayed 2 night in this conveniently situated hotel converted from a mill near the centre of Halifax. The room was adequately furnished if a little spartan and homespun. It looked like the owner had done the decorating! There was parking in a plot next door. The service was friendly and staff helpful when we needed taxis etc. However there...

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Helpful?
Thank Inforep
babyshek, Manager at Wool Merchant Hotel, responded to this review

Dear Guest You recently stayed with us, thank you very much for your positive review; we are delighted you enjoyed your stay with us and thank you again for the feedback! It is really nice to hear from our valued repeat customers and we appreciate repeat business from you. We keep working hard to improve the standard and quality of...

Hednesford, United Kingdom
Reviewed 17 December 2016

We stayed here last weekend, unsure of what to expect following mixed reviews on here. I had tried to cancel our booking within 24 hours of making it, but was told that I would have to pay in full, so kept the booking. I had booked a suite with breakfast for two nights. Upon arrival we made enquiries about the...

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Helpful?
Thank rockysgirl38
babyshek, Manager at Wool Merchant Hotel, responded to this review

Dear Guest You recently stayed with us, thank you very much for your review; we are really sorry that you had few issues during your stay with us. Thank you very mcuh for raising these issues which we will try to resolve in order to avoid any inconvenience in future. Operations Manager Ravi Jain

Glasgow, United Kingdom
Reviewed 6 December 2016

Stayed one night on business. Receptionist was very friendly and helpful. Room was clean but quite small, although the bed was comfortable. I was one of only two guests within the restaurant for an evening meal and the waiter/barman (presumably under instruction) informed me that if I were staying again that I should book a table.!! I'm assuming that this...

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Helpful?
Thank Bill H
babyshek, Manager at Wool Merchant Hotel, responded to this review

Dear Guest You recently stayed with us, thank you very much for your review; we are really sorry that you had few issues during your stay with us. Thank you very mcuh for raising these issues which we will try to resolve in order to avoid any guest inconvenience in future. Operations Manager Ravi Jain

Dorset
Reviewed 3 December 2016

A large party of us stayed here. Everyone was pleased with the hotel. The breakfast here is a buffet with high quality ingredients and a good choice. The rooms are very comfortable and finished to a high standard. Service is very good here and nothing is too much trouble. Some of the furniture in the public rooms is impressive to...

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Helpful?
1Thank BensonDorset
babyshek, Manager at Wool Merchant Hotel, responded to this review

Dear Guest You recently stayed with us, thank you very much for your positive review; we are delighted you enjoyed your stay with us and thank you again for the feedback! It is really nice to hear from our valued repeat customers and we appreciate repeat business from you. We keep working hard to improve the standard and quality of...

Reviewed 2 December 2016 via mobile

How many hotels these days gives you biscuits, chocolate, water and free toiletries Very few. Except the woolmerchants. Well done !!! A lovely touch. Paid £200 for one night in a Hilton. No water, biscuits or chocolate. Worrying about the vans in car park being broken into but it's no fault of the hotel Although they did point out the...

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Helpful?
2Thank Pamela T
babyshek, Manager at Wool Merchant Hotel, responded to this review

Dear Guest You recently stayed with us, thank you very much for your positive review; we are delighted you enjoyed your stay with us and thank you again for the feedback! It is really nice to hear from our valued repeat customers and we appreciate repeat business from you. We keep working hard to improve the standard and quality of...

Edinburgh, United Kingdom
Reviewed 2 December 2016 via mobile

Wifi is sporadic in lot of rooms,heating is poor been here a couple of months working wouldn't use it for anything else,rooms at top left 16 17 18 are OK,triple rooms are spacious but cold with no wifi breakfast is edible

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1Thank staff66
babyshek, Manager at Wool Merchant Hotel, responded to this review

Dear Guest You recently stayed with us, thank you very much for your review; we are really sorry that you had few issues during your stay with us. Thank you very mcuh for raising these issues which we will try to resolve in order to avoid any guest inconvenience in future. Operations Manager Ravi Jain

Gibraltar
Reviewed 1 December 2016

Warm,comfortable,clean and tidy room and bathroom.Good for a short stay. Free parking and excellent central location for shops and restaurants although it does have it's own restaurant on-site. If entering after 8pm you need a code to unlock the main door - a bit strange for what purports to be a mainstream hotel

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Helpful?
Thank clark249
babyshek, Manager at Wool Merchant Hotel, responded to this review

Dear Guest You recently stayed with us, thank you very much for your positive review; we are delighted you enjoyed your stay with us and thank you again for the feedback! It is really nice to hear from our valued repeat customers and we appreciate repeat business from you. We keep working hard to improve the standard and quality of...

Reviewed 27 November 2016 via mobile

Booked on line. Drove 9 hours from Scotland to find front door locked. Had to call hotel for someone bro let me in. Breakfast is 7-9am. Room was clean and warm. Food menu is adequate. Jumped in shower. No towels. I never checked. Dried off went to order pizza. Great . No pizza. Kitchen only open Saturday night. Ordered Domino's....

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Helpful?
Thank Matthew R
babyshek, Manager at Wool Merchant Hotel, responded to this review

Dear Guest You recently stayed with us, thank you very much for your review; we are really sorry that you had few issues during your stay with us. Thank you very mcuh for raising these issues which we will try to resolve in order to avoid any guest inconvenience in future. Here, I would like to mention regarding front door...

Hampton
Reviewed 26 November 2016

Stayed here again solely because they could provide a twin room. Room better than on previous stay, very comfortable, with a decent reading light this time. However some knobs had been removed from bedside cupboard and not replaced and the door fitted so badly it was difficult to open and impossible to close without a big shove and consequent big...

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Helpful?
1Thank Hamptonbeaver
babyshek, Manager at Wool Merchant Hotel, responded to this review

Dear Guest You recently stayed with us, thank you very much for your positive review; we are delighted you enjoyed your stay with us and thank you again for the feedback! It is really nice to hear from our valued repeat customers and we appreciate repeat business from you. We keep working hard to improve the standard and quality of...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Free Parking
  • Free Internet
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms

Additional Information about Wool Merchant Hotel

Address: 5 Mulcture Hall Road, Halifax HX1 1SP, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Halifax
Price Range: RM204 - RM357 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wool Merchant Hotel 3*
Number of rooms: 100
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Hotel Style:
#8 Business Hotel in Halifax
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Questions & Answers

Here's what travellers have asked, with answers from Wool Merchant Hotel staff and other travellers.
3 questions
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Questions? Get answers from Wool Merchant Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If wifi connection is crucial, insist on a lower room”
mattjbaret, 23 Apr 2017 | Read review
“Ask for top floor. The rooms were so much bigger up there and for the same price.”
leeandchloe, 16 Apr 2017 | Read review
“Can't help you here, other than you're probably better off on the higher floors”
Coralcaybelize, 12 Apr 2017 | Read review
“one away from hallway doors”
Santacruz68, 6 Apr 2017 | Read review
“check before you stay if they have a function on if they do then ask for a room on floors 3 or 4 .”
kathrynandr0bb, 1 Apr 2017 | Read review
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Prices are for 1 room, 2 adults
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