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Mercure Wetherby

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Mercure Wetherby
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715 Reviews from our TripAdvisor Community

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Showing 705: English reviews
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Peterborough, United Kingdom
Reviewed 4 days ago NEW

We stayed at this hotel this weekend I must say the hotel is looking a bit tired,but the staff were welcoming and very friendly and we had no problems,the restaurant was very busy but we had no problems with the service,as someone has stated before the hotel is very quiet dispite being near a main road,and only a short walk...

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Helpful?
Thank Michael c
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear Michael c Thank you for the review. I am delighted to read that you enjoyed your stay at the hotel, and found the service and the food in the restaurant to be of a good standard. I do hope you will return to the hotel again soon. Kind Regards Simon Grace

Surrey, United Kingdom
Reviewed 1 week ago NEW

Good location for motorway and town centre,basic but good value. Tip: do not get a room with door to adjoining room, unless you want to hear next door's conversations, etc. Rear of hotel surprisingly quiet considering near major road location. Friendly and helpful staff.

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Helpful?
Thank E1219AIjamest
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear E1219AIjamest Many thanks for the review. I am very pleased to read that you had an enjoyable and comfortable stay overall, and found the staff helpful and friendly. I hope you will return to the hotel again soon Regards Simon Grace

Reviewed 1 week ago

We stayed here at the back end of the year to visit an establishment in Wetherby. The location was brilliant. It was easy to navigate to find. The rooms were basic at best, with stains on the chairs and chips out of the furniture and quite dated in decor. There was nothing unclean regarding it, however the bathroom had seen...

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Helpful?
Thank Aimee S
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear Aimee S Thank you for the review, I am dissapointed that the hotel did not meet your full expectations. I am pleased however, that you found certain aspects of the stay to your liking, cleanliness, staff, and the bar and its pricing. Regards Simon Grace

manchester
Reviewed 1 week ago via mobile

I reviewed this hotel last February and I have to say I wasn't looking forward to revisit. We were going to an annual dinner so we had to go"! It was so much better and The food was quite good. It was hot and decent quality. The wine is as expensive as ever. Although management denied it last year. I...

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Helpful?
Thank LBWManchester
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear LBWManchester Thank you for the review, and I am very pleased that on this occasion you enjoyed your stay at the hotel, enjoyed the food, and the staff/services. I do hope you will return to the hotel again soon. Regards Simon Grace

Rotherham, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed her for one night, the room is very basic, it was clean. This is ok if you get it at a decent price but the prices always change, I would only stay again if the price was low enough it's not worth £94 a night.

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Helpful?
Thank Samalam1
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear Samalam1 Thank you for the review. I am pleased that overall you enjoyed your stay, and found the hotel clean. Kind Regards Simon Grace

Hertford, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed here for 1 night on a business trip. Hotel feels very dated and in need of a refurbishment. I waited about 10 mins to get checked in as only 1 person on reception. The room was far too hot, but no controls to adjust down. Room was clean and comfy, though was quite small. Breakfast was good and staff...

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Helpful?
Thank CLind01
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear CLind01 Thank you for taking the time to leave a review. I am pleased that overall you enjoyed your stay, and found the hotel clean and comfortable, with a good breakfast and friendly staff. I do hope you will choose the hotel again based on your comments and review. Kind Regards Simon Grace

Newcastle upon Tyne, United Kingdom
Reviewed 2 weeks ago

Stayed here for convenience for a family party and the location was good but the hotel seriously needs updating. I've stayed in far nice places for the same price and definitely wouldn't go back. Carpets in hotel are worn and dirty looking and the whole place just feels outdated.

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Helpful?
Thank Sarah C
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear v1dub My apologies the hotel did not meet your expectations. We have had new carpets fitted over the last year, and will continue to do so. We work very hard on modernizing what we can, and will continue at looking to improve our decor. Regards Simon Grace

Solihull, United Kingdom
Reviewed 3 weeks ago

Good location on the edge of wetherby but disappointing.when you arrive reception and bar area hide the fact that the rooms are very tired.once you are on way to rooms you are aware that scruffy carpets and decor are followed into the bedrooms.mine was okay but not what you would expect from this group.mine was compounded by the fact my...

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Helpful?
Thank peter f
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear Peter F Thank you for taking the time to write a review. I am dissapointed that the hotel did not quite meet your expectations in terms of the bedroom. I am presuming it was the shower head that was not hooked on properly, as we have checked the bedrooms and not found any units hanging off. I am pleased...

New Brighton
Reviewed 4 weeks ago via mobile

I booked this hotel as a step up from the very satisfactory Days Inn at the motorway services. This was a mistake. I was just looking for somewhere to break the journey from Newcastle to Liverpool rather than drive all night - and at least get a decent meal. I checked in and then entered the bar at 21.20 and...

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Helpful?
2Thank JimmyBNewBrighton
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear JimmyBNewBrighton My apologies the hotel did not meet your expectations. After investigating your comments, the evening in question, the hotel and the other local hotels were low on occupancy, hence the restaurant closing earlier that night. This happens in every hotel from time to time. I am dissapointed that you have described the staff as the 'walking dead', this...

Liverpool, United Kingdom
Reviewed 5 weeks ago

Stayed in a studio room it was clean and warm bed comfy too problem yes only 1teabag1coffee no sugar was looking forward to a hot drink after a long journey had no chance no milk decided to ask for some non way out so used the loo before going no loo paper went down to reception to ask the unwelcoming...

Review collected in partnership with Accorhotels.com
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Helpful?
2Thank R6892TUjacquelinec
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear R6892TUjacquelinec Thank you for taking the time to leave a review. I am sorry that you feel you were not looked after properly by the staff. It is quite rare to receive negative feedback regarding the staff, so I will investigate your comments. Our bedrooms are usually stocked with plenty of tea bags, coffee sachets etc, so my apologies...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Mercure Wetherby

Address: Leeds Road, Wetherby LS22 5HE, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Wetherby
Price Range: RM275 - RM720 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Wetherby 3*
Number of rooms: 103
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Also Known As:
Mercure Wetherby Hotel Wetherby
Ramada Wetherby
Wetherby Ramada
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Wetherby staff and other travellers.
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Questions? Get answers from Mercure Wetherby staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rear of hotel without adjoining door to next room”
 of 5 bubbles E1219AIjamest, 17 Mar 2017 | Read review
“Studio rooms are nicer and bigger”
 of 5 bubbles mariea744, 13 Feb 2017 | Read review
“choose a different hotel”
 of 5 bubbles jambon78, 9 Feb 2017 | Read review
“Get a room with a bath.”
 of 5 bubbles 745douglass, 24 Jan 2017 | Read review
“It's a quiet spot so all rooms wouldn't suffer noise. Not much to see from the hotel either. Wetherby is a lovely little place though”
 of 5 bubbles jeffgW2374PQ, 31 Dec 2016 | Read review
5 of 5