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Mercure Wetherby

Hotels.comUS$60*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Mercure Wetherby
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741 Reviews from our TripAdvisor Community

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Showing 731: English reviews
Yorkshire UK
Reviewed 17 April 2017

Booked in for one night in March 2017. Was allocated a suite - Room 1004. What an absolute disgrace. The whole room was in need of a deep clean and refurbishment. The first thing I noticed was the filthy window - management said the double glazing had blown, not the case, it was just filthy and the rotten egg smell....

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Helpful?
1Thank Bev B
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear Bev B Thank you for taking the time to write another review. I am very sorry that your experience, and the hotel did not meet your expectations. We do have some maintenance challenges with a very small amount of our bedrooms, that said I know the team are focused on cleanliness and the bedrooms do get checked daily. As...

West Sussex
Reviewed 17 April 2017

We recently stayed at the hotel, all the staff were extremely friendly,polite and helpful,rooms were clean, food was great. The best part was how fantastic the staff were to our 3 grandchildren. I would highly recommend the hotel which is walking distance from the town centre.

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Helpful?
Thank tamara15153
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear tamara15153 Thank you very much for the review, I am delighted to read that you had such an enjoyable and comfortable stay, and in particular that you found the staff very friendly, polite and helpful. I hope you will return to the hotel again soon. Kind Regards Simon Grace

Reviewed 17 April 2017

Very nice relaxing stay at the and the bed Mercure Wetherby we stayed for two nights before and after the races. Our room was very clean and the bed comfy. It was very handy with just a short walk round to the centre of Wetherby. All the staff were very polite and helpful.

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Helpful?
Thank VickyandNigel H
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear VickyandNigel H Many thanks for the review, I am delighted to read that you had such an enjoyable and comfortable stay, and that the hotel was in the perfect location for you to enjoy the races. I look forward to welcoming you back again soon Kind Regards Simon Grace

A TripAdvisor Member
Level Contributor
19 reviews
6 hotel reviews
3 helpful votes
Reviewed 11 April 2017 via mobile

Comfortable, clean, everything you need room. Great for an overnight stop on the way north/south. Staff were polite and helpful. Room service was quick but a little expensive (but no more expensive than other hotels). Can't hear the traffic even though it's on a main road.

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Helpful?
Thank A TripAdvisor Member
Hotel M, General Manager at Mercure Wetherby, responded to this review

Thank you very much for the review, I am delighted to read that you had an enjoyable and comfortable stay at the hotel, in particular finding that the hotel had everything you needed and was clean, with friendly helpful staff. I hope you will use the hotel again soon Kind Regards Simon Grace

Reviewed 11 April 2017 via mobile

Clean bedrooms with queen size comfy bed. It has all you need for business and pleasure, just a short strole to lovely shops restraunts and pubs for a great evening.on a thursday wetherby has a great market for fresh local produce. The mercure has very hot water make sure you set shower before entering. Staff are great and always willing...

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Helpful?
Thank gateth
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear Gareth Many thanks for the review. I am delighted to read that you had an enjoyable and comfortable stay again. I look forward to welcoming you again soon. Kind Regards Simon Grace

London, United Kingdom
Reviewed 10 April 2017

It's a good place for a one night stay or if you are visiting Wetherby and its surroundings. The hotel is right on the main road but the rooms are at the back of the hotel. I was given a room right at the back of the hotel, which is a little strange as I am a female and booked...

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Helpful?
Thank Sandy H
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear Sandy H Thank you for taking the time to compile such an in depth review of the hotel, and the Mercure brand overall. I am dissapointed with some of your comments, that said we as a team can learn from some of them. In terms of the bedroom allocation, this is something we are conscious of, at the same...

Winchester, United Kingdom
Reviewed 10 April 2017 via mobile

We came to Wetherby by chance - much cheaper hotel than York - and found we enjoyed our visit. The local Mercure is well-established and on the southern entrance to Wetherby. Our room was a studio and had good space. Although the A1M is visible, its low sound didn't intrude. However what drops our rating from 4 to 3 was...

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Helpful?
Thank tomwO6177GV
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear tomwO6177GV Thank you for the review. I am pleased that overall you enjoyed your stay, dissapointed to read that the breakfast was not to your standard, and the staff talking in an unprofessional manner. I will speak to the team about their conduct as this is not acceptable. I do hope you will return again soon Kind Regards Simon...

South Shields, United Kingdom
Reviewed 10 April 2017 via mobile

Ideally situated for events in both Bradford and Wetherby. Easy access from motorway, on fringe of Wetherby. Friendly staff and rooms clean and tidy. Roomy bar and lift available to use if required. Ample parking.

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Helpful?
Thank Mary T
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear Mary T Many thanks for the review, I am delighted to read that you had an enjoyable and comfortable stay, and that you found the hotel clean, tidy, and ideal for your visit. I hope you will return again soon Kind Regards Simon Grace

Reviewed 9 April 2017 via mobile

My two lovely friends booked me in as a last minute break for me as they were traveling on a coach trip and were stopping at the Mercure in Wetherby. It was pretty lucky that my friend got me a free upgraded room as there was no standard rooms left at the time of booking. Room was very flash and...

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Helpful?
Thank Lorna G
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear Lorna G Many thanks for the review, I am delighted to read that you had an enjoyable and comfortable stay, and that you found all aspects of your stay to be excellent. I hope you will return to the hotel again soon, and I am very happy you have highly recommended the hotel. Kind Regards Simon Grace

Notts
Reviewed 7 April 2017 via mobile

Hosted a breakfast meeting at the hotel for 20 delegates, the conference rooms are adequate and we were provided everything we needed by Ian, who was an absolute star. However, the rest of the hotel desperately needs updating, as the rooms were old and grubby.

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Helpful?
Thank CheleNotts
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear CheleNotts Thank you for taking the time to write a review. I am very pleased that the conference facilities met your expectations, and that Ian' service was to a high standard. My apologies if the bedroom did not meet your expectations. Regards Simon Grace

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Mercure Wetherby

Address: Leeds Road, Wetherby LS22 5HE, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Wetherby
Price Range: RM287 - RM648 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Wetherby 3*
Number of rooms: 103
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Also Known As:
Mercure Wetherby Hotel Wetherby
Ramada Wetherby
Wetherby Ramada
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Wetherby staff and other travellers.
7 questions
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Questions? Get answers from Mercure Wetherby staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one facing out onto the rear field - no streetlights or vehicle noise!”
Oldbrookie, 14 May 2017 | Read review
“Book or ask for a studio room.”
marian722, 3 May 2017 | Read review
“Book a studio room.”
c0ffeequeen, 3 May 2017 | Read review
“Avoid room 1004!”
bevb303, 17 Apr 2017 | Read review
“Room 139 is on the ground floor right at the back of the hotel and it's quiet”
sandyh758, 10 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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