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My wife and I stayed for 2 nights in June and thoroughly enjoyed our stay. We paid £110 per night for B&B and considered that excellent value for money - the breakfast was really good and sets you up for the day- I opted for...More
Great accommodation. Excellent breakfast. Friendly and relaxed owner and staff. Loved the room - large and great space. Easy access to everything by 3 min walk. Highly recommended. Thanks for a great stay.
Modern large bedroom with a extremely small double bed - I had the worst nights sleep in this bed as it was so uncomfortable! The room was extremely dusty and there were hairs in the bathroom when we checked in. When booking this hotel, I...More
Stayed at the oakbank for 2 nights, we received a warm welcome from danny where nothing was too much trouble, our room which was spotlessly clean with fantastic views of the lake, breakfast was delicious and the staff were lovely, a great place would highly...More
We had a room with a view of the lake, on the top floor. From the moment we got to Oakbank House we loved it. Such a cosy environment- great for couples!
Breakfast was great, excuse to wake up a little early. The team at...More
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Free High Speed Internet ( WiFi )
US$112 - US$168 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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United Kingdom >
Lake District >
Also Known As
Oakbank Hotel Bowness On Windermere ,
Oakbank Bowness On Windermere ,
Oakbank House Bowness-On-Windermere, England - Lake District
Response from OakbankHouse | Property representative |
I find your attitude amazing. You clearly believe that your choice of words were not abusive or offensive and you fail to understand that it is not what you think that determines that but what others who heard you... More
I find your attitude amazing. You clearly believe that your choice of words were not abusive or offensive and you fail to understand that it is not what you think that determines that but what others who heard you think. Guests around you were offended by your behaviour and complained to my staff. Your language was both rude and offensive. Not all of your comments were made outside the breakfast room and your abusive comments were made in reception whilst other guests were present.
You know what happened and it is not me who is being economical with the truth. You advised my waitress that you were not staying a second night before you even spoke to me so your comment that it was my attitude that made made you leave early is clearly untrue. I addressed your complaint that the bacon was too well done by cooking your breakfast again only for you to complain that the second serving was under done. When I asked you how you wanted it cooked? You couldn't say. Your husband then mumbled somewhere in between!! I would remind you 22 other people enjoyed breakfast that day and I apologise for the disappointment you felt. However, the manner and language you used to express yourself was rude and abusive and I do not have to tolerate that. Your comments about the lake view are ridiculous as anybody who stays in Room 5 would agree. Your complaint that you couldn't see the lake from the doorway into the bedroom is ludicrous. A lake view room does not mean you can see the lake from every conceivable angle in the room.
I am sorry you did not enjoy your stay and I wish all the best on your future travels.
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"The higher up you are the better the view of Lake Windermere, although not all rooms have a Lake view."