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The Town House Durham

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The Town House Durham
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453 Reviews from our TripAdvisor Community

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Showing 451: English reviews
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

Absolutely brilliant hotel staff really lovely rooms perfect me and my partner loved our stay we will be coming back we stayed in the ruby room and what a lovely and comfortable room it is..... we stayed in the Hilton not long ago and it's nothing compared to this gets a 5 star rating from me we will be coming... More 

Helpful?
Thank Bettyboo887
Southport, UK
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 weeks ago via mobile

Having booked the room in advance we then found had been double booked. Luckily they had another available room which was an upgrade for us. This room was one which you had to walk outside to on a what looked like chalet style extension. It had an outdoor jacuzzi and should have cost £300 a night!! The room was cold... More 

Helpful?
Thank UKJackieF
townhouseowner, Manager at The Town House Durham, responded to this review

Dear UKJackieF, We are sorry to learn your stay was not up to your expectations. Your room should have not been double booked, and we do apologise for this, as we have done upon your arrival. Thank you for mentioning our helpful staff. We do take great pride in our team at The Town House. We would have thought an... More 

Leeds, United Kingdom
Level Contributor
3 reviews
Reviewed 3 weeks ago via mobile

My partner and I visited this hotel at the end of October. We stayed in the La Jardin room. The staff were very polite and helpful and had the hot tub warm and ready for us on our arrival to our room. The room was beautifully decorated and clean. We had a hamper basket in the room with complementary wine,... More 

Helpful?
Thank CMcBear11
townhouseowner, Manager at The Town House Durham, responded to this review

Dear CMcBear11, Thank you for this lovely review of The Town House. We take great pride in the team we have working here at The Town House. Thank you for commenting on the cleanliness of the room. All our staff, including the housekeepers do their utmost best to ensure the quality of your stay. The Hot tub rooms are of... More 

Llandinam, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

Having read the reviews on this site and other sites, including newspaper reviews, I was disappointed with my actual experience. The hotel is decorated in a very quirky style which , of course, is down to personal taste as to whether you like it, but I feel I must comment on how dark and gloomy it was. We were in... More 

Helpful?
Thank 295attica
townhouseowner, Manager at The Town House Durham, responded to this review

Dear 295attica, We apologise that your stay was so disappointing. The style of the Town House is indeed down to personal taste, and we are sorry it did not take your liking. It is always a balance between being quirky, mysterious, romantic, shabby chic and modern. However, this is the design that has been chosen, and many of our guests... More 

Darlington, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 weeks ago via mobile

Very attentive hotel. I phoned up to book a deal that had expired, but was still on their website. They honoured the deal without question. Quirky, clean and unique rooms with great staff to boot. Will definitely stay here again.

Helpful?
Thank mdoswell
townhouseowner, Manager at The Town House Durham, responded to this review

Dear Mdoswell, Thank you for this review. We are glad to hear you enjoyed your stay! Your comments on the rooms and the staff are much appreciated. We look forward to seeing you again in the near future. Kind regards, The Town House More 

Durham, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 October 2016

We went for dinner to celebrate my daughters birthday. We had drinks in the bar beforehand. The cocktails were delicious. We were a party of 8 and we all chose different starters, mains and desserts. I enjoyed the asparagus with prosciutto. I then had duck for my main. It was cooked perfectly. For pudding I had a chocolate and raspberry... More 

Helpful?
Thank maisiemoo54
townhouseowner, Manager at The Town House Durham, responded to this review

Dear Maisiemoo54, Thank you for your review. This is definitely the atmosphere the Town House aims for, and we are very happy to learn it came across like that to you. Thank you for the lovely comments on the food, and also on the staff. The message will be passed on to those who have not read your review yet.... More 

Tyne and Wear, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 October 2016

My partner booked this for 1 night as a treat. Fabulous hotel with very luxurious and opulent decor. We had the Ruby Room which was very intimate and relaxing. The bath is huge and we enjoyed X Factor whilst having a soak and bottle of Prosecco. It was amazing and wish we had booked 2 nights. We will be returning... More 

Helpful?
Thank wendy66TyneAndWear
townhouseowner, Manager at The Town House Durham, responded to this review

Dear Wendy, Thank you for this great review. The Ruby room is definitely one of our more romantic rooms. We are very happy to hear you enjoyed your stay, and that you are looking to return in the near future! We look forward to seeing you again. Kind regards, The Town House More 

Seaham
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 21 October 2016 via mobile

Spent a fabulous night for my husbands birthday we stayed in the Ruby room with 4 poster bed and bath in the bedroom.. fabulous ambience from walking through the front door very attentive staff from the receptionists and breakfast staff very friendly and fabulous breakfast. Well worth the money.

Helpful?
Thank kath73
townhouseowner, Manager at The Town House Durham, responded to this review

Dear Kath73, Thank you so much for your lovely review. We are happy to hear you and your husband had such a good time in our hotel on his birthday. We look forward to seeing you again in the near future. Best wishes, The Town House More 

Tamworth, United Kingdom
Level Contributor
113 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 18 October 2016

Recently stayed in the jardin room with the outside hot tub, which I paid a premium price for. The room was nice but I expected more for the price paid. The hot tub outside was not covered so good job it didn't rain.The heater is the room was very noisy The cutlery we used for breakfast was all scratched and... More 

Helpful?
3 Thank Chris B
townhouseowner, Manager at The Town House Durham, responded to this review

Dear Chris, We apologise that the room was disappointing to you. Out of the three rooms with hot tubs, only one comes with an overhead cover, which is the Garden lodge. We have recently been taken over by another company, and we are taking all comments on board in order to rectify these small faults within the hotel. Thank you... More 

Reeth, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
Reviewed 18 October 2016

We had a lovely dinner in the beautifully decorated and furnished restaurant. The ambience was intimate and atmospheric and the food was excellent. The staff were delightful and attentive. It was a really enjoyable evening.

Helpful?
Thank Raymond_J_Alderson
townhouseowner, General Manager at The Town House Durham, responded to this review

Dear Raymond, Thank you very much for your review. We pride ourselves on our service, ambience and staff, and are pleased you enjoyed your stay. Hope to see you again in the near future! More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
Official Description (provided by the hotel)
A classic Georgian building from the outside...... step inside and prepare to be wowed . Choose Gadds Town House, Durham city’s most beautiful hotel and restaurant. Nestled in historical and peaceful Old Elvet, a striking transformation of an elegant townhouse ideally located minutes away from the Cathedral & Castle and Durham’s vibrant night life. Once inside the decor exudes glamour, luxuriously decedent combined with an eclectic collection of antiques & paintings creating atmosphere and special ambience to completely relax and enjoy. ... more   less 

Additional Information about The Town House Durham

Address: 34 Old Elvet, Durham DH1 3HN, England (Formerly Gadds Town House)
Region: United Kingdom > England > Durham > Durham
Price Range: RM540 - RM1,210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Town House Durham 4*
Number of rooms: 11
Reservation Options:
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Also Known As:
Gadds Town House Hotel Durham
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Questions & Answers

Here's what travellers have asked, with answers from The Town House Durham staff and other travellers.
8 questions
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Questions? Get answers from The Town House Durham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This hotel offers a great base to explore Durham City”
 of 5 bubbles maisiemoo54, 26 Oct 2016 | Read review
“Try them all!!!”
 of 5 bubbles wendy66TyneAndWear, 24 Oct 2016 | Read review
“As which themes are available.”
 of 5 bubbles Tiish, 25 Sep 2016 | Read review
“Every room is done totally different, from colours to city, red to New york.”
 of 5 bubbles andrewmF6840VR, 24 Aug 2016 | Read review
“Cruise, quirky room lovely furniture”
 of 5 bubbles helenbrettle21, 3 Aug 2016 | Read review
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