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Premier Inn Durham North Hotel

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#1 of 19 Hotels in Durham
Certificate of Excellence
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Premier Inn Durham North Hotel
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623 Reviews from our TripAdvisor Community

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There are newer reviews for Premier Inn Durham North Hotel
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Showing 620: English reviews
Newtown, United Kingdom
Level Contributor
216 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 15 October 2015

This Premier Inn has exceptionally friendly staff who insisted on helping with our bags and opening doors for us, great value if booked in advance, decent restaurant, nearby supermarket and easily accessible from the 167, plenty of parking. Usual standard of clean comfortable rooms and good wifi, will certainly use again.

Thank Charles F
Rugby, United Kingdom
Level Contributor
138 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 6 October 2015

Have stayed many times in Premier Inns and this one is excellent. There is an issue with the satnav post code so the hotel could do with sorting this out with advice on their webpage. The hotel is not in the Arniston Centre but at the back of it and cannot be accessed from the Arniston centre. The only problem... More 

Thank John R
Reading, United Kingdom
Level Contributor
43 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 October 2015

Modern clean and well-located. Handy for park and ride into Durham. Plenty of parking. Breakfast good. Howevers double bed small and was woken up by people walking in room above and from corridor. Noisy - would not return

Review collected in partnership with premierinn.com

Thank mrcerec
WhitbreadHotels, Online Customer Service at Premier Inn Durham North Hotel, responded to this review

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a relaxed stay in a comfortable environment and I apologise that on this occasion we failed to provide this. I would like the opportunity to investigate further and will be in touch with you shortly. Please... More 

Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 October 2015

We've stayed here several times now and have found it to be consistently great value and a friendly place to be. All the staff are really welcoming and relaxed and it is always very clean. We always have the breakfast too, but unfortunately I got some food poisoning last night from another restaurant (nothing to do with this hotel!) and... More 

Thank TriciaSuffolk
Glasgow, United Kingdom
Level Contributor
139 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 28 September 2015 via mobile

Stayed here for 2 nights and can't fault it . Plenty of parking, comfortable beds , clean rooms and staff (particularly the female receptionist) were all helpful. My only slight grumble is the postcode doesn't take you anywhere near the hotel if you use sat nav, it would be useful if website warned you of this . That aside all... More 

1 Thank Scotlady73
Middlesbrough, United Kingdom
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 28 September 2015

Close to Durham Cricket club and the highlight of our stay was watching MADNESS at DCC. Taxi was booked via the hotel and one-way cost £10. This was a really busy weekend in and around Durham with the University open day, Newcastle at home and our concert. We enjoyed the usual offerings of Good, Clean,and Fresh Rooms at the Premier... More 

Review collected in partnership with premierinn.com

Thank Jo_1968_10
Hertfordshire, United Kingdom
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 27 September 2015 via mobile

This is a very welcoming clean and comfortable Premier Inn. Excellent parking and only a mile away from the nearest park and ride which is the best way to get into the city . I would recommend this Premier Inn such fantastic value for money you can not fault it.

Thank Hartfamily2015
Level Contributor
71 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 25 September 2015

Visiting Chester for first time, chose this Premier Inn as it was only a few miles form Durham Centre Using DH1 5GB in the Sat Nav wil not take you to the Premier Inn, but to Marks and Spencers service yard, put in to the sat nav Rotary way, Pity Me(such a strange name)and you will arrive with the greatest... More 

1 Thank bispu
Pembrokeshire, UK
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 September 2015 via mobile

Stayed one night 11th Sept following a family funeral. On arrival between 2 & 3pm we were informed that the hot water was off due to a fault and it would be restored "within the next hour or so." The hot water was not restored until after 7pm. This was an inconvenience to say the least, although there was nothing... More 

1 Thank Ken N
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 September 2015 via mobile

My fiancé, myself and our friends stayed for two nights. We found the rooms go be newly decorated and bedding was great but cleanliness of the bathroom surfaces needs to be better, plenty of hairs in various places. Maid service also needs work as they took two dirty towels and only left us one also our extra milk and tea... More 

Thank KevKeith

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  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Just to the north of bustling Durham, a short drive from the Beamish Museum and Pity Me ... more   less 

Additional Information about Premier Inn Durham North Hotel

Address: Rotary Way Arnison Retail Centre | Pity Me, Durham DH1 5GB, England
Region: United Kingdom > England > Durham > Durham
Price Range: RM247 - RM477 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Durham North Hotel 3*
Number of rooms: 77
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Premier Inn and Odigeo so you can book your Premier Inn Durham North Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Durham North Hotel Durham
Hotel Style:
#1 Best Value Hotel in Durham
#1 Romantic Hotel in Durham
#2 Family Hotel in Durham
#4 Business Hotel in Durham
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Durham North Hotel staff and other travellers.
6 questions
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Southport, United Kingdom
Edinburgh, United Kingdom
Dade City, Florida
over a year ago
Lancaster, United Kingdom
over a year ago

See all questions (6)

Questions? Get answers from Premier Inn Durham North Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on top floor are best,”
 of 5 bubbles sam1919152, 20 Oct 2016 | Read review
“No lift so if disabled choose the ground floor.”
 of 5 bubbles whitby697, 24 Sep 2016 | Read review
“We were ground floor front on car park and opposite eatery - no problem”
 of 5 bubbles 123jeffk, 19 Sep 2016 | Read review
“Get a room upstairs”
 of 5 bubbles kevinlB622IZ, 10 Sep 2016 | Read review
“Ask for ground floor or a disabled room if you have mobility issues as no lift.”
 of 5 bubbles 583edd, 10 Sep 2016 | Read review
5 of 5
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