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Bannatyne Hotel Durham

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Traveller (33)
Room & Suite (13)
Pool & Beach (2)
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Overview
  • Excellent31%
  • Very good40%
  • Average16%
  • Poor6%
  • Terrible7%
Travellers talk about
“health club”(98 reviews)
“cafe bar”(20 reviews)
“health centre”(6 reviews)
AMENITIES
Free Wifi
Heated pool
Non-Smoking Hotel
Restaurant
Bar/Lounge
Spa
Wheelchair Access
3 Star Hotel
All hotel details
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Rooms
9 Jul10 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (512)
There are newer reviews for Bannatyne Hotel Durham
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Traveller rating
162
191
83
34
35
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162
191
83
34
35
Show reviews that mention
All reviewshealth clubcafe barhealth centregym facilitiesretail parkroad noiseswimming poolcity centrethe ground floorspa treatmentssteam roombudget hotelexcellent value for moneygood sizefamily roomwould stay againstayed here for nights
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11 - 15 of 505 reviews
Reviewed 3 weeks ago

If you're happy with an out-of-town hotel this place could be an ideal base for visiting Durham and surrounding areas. Having booked bedrooms on the ground floor we found they'd been recently refurbished, and were great, including the one suitable for a disabled person. The...More

Review collected in partnership with this hotel
Thank Jamelyn
Response from Matthew E, General Manager at Bannatyne Hotel DurhamResponded 2 weeks ago

Dear Jamelyn Thank you for sharing your pleasing comments after your recent stay at Bannatyne Hotel Durham. I am happy that you found the hotel to be in a good location and suited your plans whilst visiting local attractions. The ground floor to the hotel...More

Reviewed 3 weeks ago

Second time, same problem. At Christmas we stayed and were told that there would be no servicing of the room on Christmas and Boxing day, but it was not serviced at all. This time despite placing sign on ddor saying please service, it remained uncleaned....More

Review collected in partnership with this hotel
Thank carneyd2017
Response from Matthew E, General Manager at Bannatyne Hotel DurhamResponded 2 weeks ago

Dear carneyd2017, Thank you for taking the time to share your review after your recent stay at Bannatyne Hotel Durham. I am sorry that your room was not serviced on your recent stay. I understand that you mentioned this at the time of your visit...More

Reviewed 18 May 2018 via mobile

Spent an overnight here after coming back from Amsterdam to use as a base for Durhum city. The room was spacious modern and clean and tidy. The staff were very pleasant also. Theres a retail park opposite and a few shops for necessities. For what...More

Thank alan m
Response from Matthew E, General Manager at Bannatyne Hotel DurhamResponded 3 weeks ago

Dear alan m, Thank you for sharing your positive review with regards to your recent one night stay after visiting the lovely City of Durham. If choosing to stay with us again why not try to make the time to use the Health Club’s facilities...More

Reviewed 12 May 2018

Brilliant value for money with the spa deal could not fault it. Friendly hotel staff and an upgrade to the new superior room which were to a vey high standard and not what we expected for the money we paid. We will definitely be staying...More

Review collected in partnership with this hotel
Thank slp335
Response from Matthew E, General Manager at Bannatyne Hotel DurhamResponded 3 weeks ago

Dear slp335, Thank you for taking the time to share your favorable review after your recent spa break. I am pleased that you decided to upgrade your room to one of our recently refurbished rooms and that you got more than you expected. The team...More

Reviewed 9 May 2018

My friend and I stayed at the Bannatyne on a break to Durham. It was a great choice, very clean, friendly service and a short cab ride into the city. It was excellent value for money with added bonus of an onsite spaMore

Review collected in partnership with this hotel
Thank Elinor M
Response from Matthew E, General Manager at Bannatyne Hotel DurhamResponded 3 weeks ago

Dear Elinor M, Thank you for your positive review after choosing to stay at Bannatyne Resort Durham. I am very pleased to learn that you found your stay to be “ A great value place to stay “ and that you found the bonus of...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Spa
Things to do
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$57 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$57 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (33)
Room & Suite (13)
Pool & Beach (2)
Dining (1)
Questions & Answers
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kerencassidy
4 March 2017|
Answer
Response from Richardson1985 | Reviewed this property |
towel didn't get dressing gown or slippers.
0
Votes
SteveHandy
16 February 2017|
AnswerShow all 2 answers
Response from tony r | Reviewed this property |
It's always worth asking the question as the worst they can say is no. Also see if they do loyalty cards as sometimes these offer free stuff
0
Votes
ClaireMarie87
8 February 2017|
AnswerShow all 2 answers
Response from tony r | Reviewed this property |
Not in the hotel itself no. There is one across the car park though but it's mainly healthy meals as it's part of the gym.
0
Votes
Room Tips
"I was lucky with 21"
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"Heard rooms at the front are quieter but we were at the back and werent disturbed."
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"If you are sensitive to noise and like to have the window open, you would be better to stay in a room on the..."
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"Some rooms face away from the motorway and would be quieter, plus the lower floors would also be better"
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