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Bannatyne Hotel Durham

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Bannatyne Hotel Durham
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403 Reviews from our TripAdvisor Community

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Carlisle, United Kingdom
Reviewed 3 November 2015

When I turned up the check in was quick and simple, staff are friendly enough and it was clean so I was happy with that. You have to put your card in a slot near the door to activate the electricity. The bed was two singles pushed together and very lumpy and overly soft, this being the main reason of...

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Thank Marie044_13
ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear Marie044-13 Thank you for sharing your feedback from your recent visit to Bannatyne Hotel Durham. I am happy that you found the Hotel check in to be simple and quick, staff friendly and that your room was clean and tidy. I am sorry that you were not satisfied with your bed. We are currently undergoing a change over to...

Durham, United Kingdom
Reviewed 31 October 2015

Did not stay in hotel this time but noticed advertising a steak night so thought we would try the resturant which is situated in the health club and so pleased we did the chef cooked a beautiful fillet steak with hand cut chips tomato mushroom peas onion rings and choice of sauces it was one of the best meals I've...

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1Thank Liz h
ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear Lynne h Thank you for your wonderful comments after your recent visit to the Health Club for the specials evening. I will pass on your comments to the Tas and his team as I am sure that they will fully appreciate your feedback. The team and I all look forward to your return. Kind Regards Matthew Emery Resort Manager...

UAE
Reviewed 30 October 2015

We stayed here on Wednesday night. This was the first time staying at a Bannatyne hotel but it wont be the last. Everything was a ten out of ten. The only downside was having to walk 50 meters to use the resteraunt/bar in the liesure center

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Thank petersezsayers
ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear petersezsayersUAE Thank you for taking the time to post your wonderful comments regarding your recent visit to Bannatyne Resort, Durham. I am really pleased that as a first time guest that you found the facilities to be 10 out 10 and that you will be coming back. I look forward to welcoming you back on your return. Kind Regards...

Broughton in Furness, United Kingdom
Reviewed 12 October 2015

Stayed for one night last Saturday and was very happy with every aspect of this hotel. The staff were cheerful,friendly and helpful. Room was spacious and warm with very comfortable beds! Strongly recommend this hotel especially the health conscious folks as the swimming pool, gym etc.were included in the price. Thanks everyone!

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1Thank 50muttley2015
ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear 50muttley2015, Thank you for taking the time to share your positive review regarding your recent stay at Bannatyne Hotel Durham. I will pass on your kind comments to the rest of the team as I am sure that they will appreciate such positive comments. Thank you for recommending the Hotel to others. Kind Regards Matthew Emery Resort Manager -...

Durham, United Kingdom
Reviewed 11 October 2015 via mobile

Slightly expensive, but it is a good hotel and you get to use the pool etc we did book quite late so maybe thats why the price was inflated, i presume you may be able to get a good deal should you book early. Staff are great, very approachable and helpful! Sorted us a taxi into town very quickly. Nice...

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Thank Sam R
ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear Sam R, Thank you for your recent post regarding your recent stay at Bannatyne Hotel Durham. I am glad that you enjoyed your visit and that you enjoyed both the Hotel and the Health Club's facilities. I am also really pleased that you found the team to be great, very approachable and helpful. I and the team look forward...

Reviewed 6 October 2015 via mobile

Terrible bed with broken springs. Stained carpet and bad lighting. Basin slow draining. Have stayed before and other rooms have been better. Staff and service otherwise friendly and good. The pool facilities are good.

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Thank iona k
ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear iona k, Thank you for taking the time to share your review with regards to your recent visit to the Hotel. I am sorry that the bed was not to your liking. The Hotel is presently changing over many of the mattresses of a superior standard. Hopefully on your next visit these beds will be more to your liking....

Reviewed 1 October 2015 via mobile

Plenty of parking, noisy near by traffic. Good pool and gym. Bit of a hike into town. About 30mins walk. Room like travelodge. Staff pleasant enough. Breakfast is extra and not very good, served in the leisure centre cafe. A reasonable pub nearby called the Belmont .

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Thank Peter B
ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear PeterB, Thank you, for taking the time to share your review regarding your recent visit to Bannatyne Hotel Durham. The Hotel was designed to accommodate both business and leisure users for short stays. Many of our regular users choose to stay because of the facilities available and our competitive pricing. A bus service is offered from the entrance of...

Lancaster, United Kingdom
Reviewed 14 September 2015

Never stayed at a Bannatyne hotel before, first impressions when we drove up were good, looked like quite a new building and everywhere was clean and well presented. When we checked in we were given a room which was exactly what we asked for first time (double room, not on ground level, facing away from the motorway) so we were...

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Thank Amykali
ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear Amykali Thank you for sharing your positive comments with regards to your recent visit to Bannatyne Resort Durham. I am very happy that you found everything that you had requested prior to your stay and that you enjoyed a good nights sleep due to the comfortable beds. On your next visit please take the time to use the excellent...

United Kingdom
Reviewed 11 September 2015 via mobile

Very basic accommodation rooms are far more dated than the building appears. Great if you want accommodation only but lack of facilities make this a poor choice for getting food nearby. The gym - which is in a separate building next door, offers some food choices and guests get free access to facilities. Free wifi although very slow. If you...

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Helpful?
Thank Wavney
ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear Wavney Thank you for sharing your review with regards to your recent stay at Bannatyne Hotel Durham. I am glad that you found the Hotel to be clean. The facilities offered in the Hotel are reflected in the price charged. Many of our regular customers are very happy with this.The Health Clubs menu is very well appreciated also. Kind...

Dundee, United Kingdom
Reviewed 10 September 2015

Clean room with tea/coffee making facilities.hairdryer, hand soap plus shower and shampoo gel. No food in hotel but a cafe in the spa next door. Can get swim, sauna,steam room, hot tub and usual fitness machines and classes free while staying here. They are opening a treatment area next month. Easy to find not far from Durham centre. Can get...

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Thank Bohojen
ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear Bohojen Thank you for sharing your review with regards to your recent visit to Bannatyne Resort Durham. I am happy that you found the room to be clean and that the facilities offered were acceptable to you. I and the team look forward to your return visit. Kind Regards Matthew Emery Resort Manager - Durham Resort.

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
The Bannatyne Hotel Durham provides quality accommodation at great value prices. If you need to stay in the North East of England on business or for pleasure the Bannatyne Hotel Durham will provide you with the facilities you need. FREE parking, FREE wireless broadband internet and FREE access to the Health Club ... more   less 

Additional Information about Bannatyne Hotel Durham

Address: Eden Terrace | Belmont, Durham DH1 2HJ, England
Region: United Kingdom > England > Durham > Durham
Price Range: RM257 - RM464 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bannatyne Hotel Durham 3*
Number of rooms: 60
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Also Known As:
Durham Bannatyne Hotel
Hotel Style:
#4 Spa Hotel in Durham
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go to the west cost and the lake district in my experience”
975zayda, 23 Apr 2017 | Read review
“You can either have a view of the A1 or the A690 your choice!”
Stevep1450, 22 Mar 2017 | Read review
“I think they would all be noisy from guests walking along corridor”
E1884MZalanc, 7 Oct 2016 | Read review
“I assume rooms at the front would be quieter as I could hear low level traffic, husband said he couldn't!”
LauraLou_11, 14 Sep 2016 | Read review
“All rooms seem equally good - there is a lift and 24 hour staffed reception”
ivorrickwood, 24 Aug 2016 | Read review
5 of 5