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Empress Hotel

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Empress Hotel
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83 Reviews from our TripAdvisor Community

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Showing 82: English reviews
Accrington
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 weeks ago

Having stayed at other hotels this hotel is ideal ad a base for a budget holiday. Rooms are clean and adequate. Beds comfortable. Breakfast is minimal with the usual. There was no choice of alternative unless asked. Kippers were available but not offered. Manx gourmet restaurant is a burger restaurant again no frills but tasty. Did not dine in the... More 

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Thank Dalewaddy
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 14 September 2016

Very attractive hotel. Lounge area is very well laid out.. Good choice at meal times. Breakfast especially good. Staff pleasant and helpful. Bedroom a bit on the small size and not a lot of natural light but comfortable and quiet. Well situated with lovely views of the bay. Buses stop nearby, as do the horse drawn trams. A really delightful... More 

Helpful?
Thank Dorothy M
Essex
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 10 July 2016

I am staying at this hotel as I write this review, have just got back to the hotel after a day out to find the lift not working, went to reception and asked if there was another lift to get to the 4th floor, was told there was not, asked how I was supposed to get to the 4th floor... More 

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3 Thank frascatti
Blackpool, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 May 2016

I stayed for 5days from the 16th to the 20th of May. This was my second trip and we were not disappointed food staff and service 10 out of 10. I had a problem with the room I had booked but Ann Maria Duty Manager sorted it out for me and we were able to move the following day she... More 

Helpful?
Thank GARRY L
Epsom, United Kingdom
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 14 April 2016

As we got off the bus from airport and saw the entrance to the hotel we were very impressed. The lobby and reception areas are open plan and very attractive giving a welcoming and luxurious feel. The reception staff were charming and helpful. In fact, the staff throughout our stay were first class. Nothing was too much trouble. Our room... More 

Helpful?
2 Thank Cait45lin
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 February 2016

Our sea facing room was very comfortable with a large firm bed. Kippers for breakfast. We were there for a function, dinner in the hotel. The food was perfectly adequate with over 100 diners. The staff were very helpful even reminding us of the best place to buy our kippers

Helpful?
Thank Patricia C
Onchan, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 November 2015

We decided to go for a meal at The Brasserie at the Empress as a direct result of our usual haunt starting to charge it's customers for parking. We were certainly not disappointed. The service and food were both excellent and the hotel itself wonderful. Well done, I hope you get many more customers.

Helpful?
Thank Colyn A
Bolton, United Kingdom
Level Contributor
74 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 19 October 2015

Although I'd been to IOM on business years ago this was the first time for my wife and we had an enjoyable 3 day break. Rooms well appointed with Tea/coffee etc although a little small for an executive sea view room - the view were great and certainly wouldn't have wanted to be in any of the inside rooms which... More 

Helpful?
Thank Bob889
Bradford, United Kingdom
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 October 2015

Very nice hotel but rooms very small unless you can get a room with a view or an upgrade our first room was very small and not much daylight ,but nicely appointed. We complained as we were stopping for a week and eventually got a nice larger room but sadly no outlook .On the pluside staff were excellent breakfasts were... More 

Helpful?
Thank 12071948
Godalming, United Kingdom
2 reviews
Reviewed 29 September 2015

Oh dear, oh dear! What a shame. This lovely looking hotel in a great location was a huge disappointment. The public areas look nice if a bit dated but in reality are not comfortable. Go behind the door into the residents only area and it is very disapointing. Wait ages for the lift to take you through narrow uninteresting corridors... More 

Helpful?
Thank Rod D

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Amenities

Highlights
  • Beachfront
  • Restaurant
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites

Additional Information about Empress Hotel

Address: Castle Mona Avenue, Douglas IM2 4RA
Region: United Kingdom > Isle of Man > Douglas
Price Range: RM286 - RM523 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Empress Hotel 3*
Number of rooms: 76
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Also Known As:
Empress Hotel Isle Of Man/Douglas
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Questions & Answers

Here's what travellers have asked, with answers from Empress Hotel staff and other travellers.
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Questions? Get answers from Empress Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Worth paying for a room at the front.”
 of 5 bubbles dorothym99, 14 Sep 2016 | Read review
“Yes check if you are booking through Bookings .com telephone hotel to check you have got what you have booked.”
 of 5 bubbles GARRYL655, 27 May 2016 | Read review
“4th floor overlooking sea has fabulous views”
 of 5 bubbles Cait45lin, 14 Apr 2016 | Read review
“As with any seaside hotel, the best rooms are at the front overlooking the sea”
 of 5 bubbles D8808NTpatriciac, 10 Feb 2016 | Read review
“Get a seaview room”
 of 5 bubbles 12071948, 1 Oct 2015 | Read review
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