We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
If you are looking for a pleasant bar on Douglas promenade without the usual noise from TV screens showing football and over-amplified canned music, this hotel has a very peaceful and relaxed bar with a high standard of piano music to entertain. Well worth a...More
Small room (single). Clean when I arrived, but not done as thoroughly afterwards.
Couldn't make the hairdryer work so I asked Reception, who sent a maintenance man. He said that it only worked if the bathroom light was on. As it was a bright morning...More
Call in for a drink, decided to have a meal in the restaurant. Seated us the glass house at the front which has great views. Only downside was a broken window above us. Food very tasty and staff excellent. Good value also.
Are the Northern Irish not welcome at the centrally located Empress Hotel despite Douglas being twinned with Ballymoney, NI?
No not really, but the first impression is not good as the flags outside represent the Iom, England, Scotland, Wales and the Irish Republic, but NOT...More
very clean good size double room, nice sea views, I only had breakfast which had a great choice of hot & cold, the staff are very friendly & helpful, ideal location with good on road parking, I would highly recommend it and will be staying...More
Response from HEHotels | Property representative |
There's a ground floor entrance but reception need to be called to open the door if it's needed between 11am and 5pm when the area is not manned. We have no walkin showers or disabled friendly rooms unfortunately.