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The Empress Hotel

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The Empress Hotel
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490 Reviews from our TripAdvisor Community

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Showing 480: English reviews
UK
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed yesterday NEW via mobile

Stayed her for 3 nights for work. Nice central location close to restaurant and pubs as after a days work it was nice to unwind! Room had coffee/tea making facilities and the ensuite shower was powerful. Breakfast was buffet style with a lot of varieties of hot and cold options. Staff were very friendly and attentive. I would definitely stay... More 

Helpful?
Thank Naila187
Buckie, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

After initial issues with our allocated room to the rear of the hotel, we were upgraded to a sea view room. If you are planning on booking this hotel I would go for one of those. The reception area is very nice.We had food at the hotel on two of our three nights which we found to be very good... More 

Helpful?
Thank johndianne2016
Douglas, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

Just had my husband's big birthday party at the Empress Hotel and what a great night we had...the food and organization was superb with great music by Mark Cowin. Trevor the Manager on the night was excellent, really helpful and cooperative. Well done The Empress

Helpful?
1 Thank manxie90
Oxford, United Kingdom
Level Contributor
541 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 210 helpful votes
Reviewed 1 week ago

We were very happy with our stay here. £75 per night for a double room overlooking the sea and breakfast included. The hotel is well located near the town centre and whilst the room was small the dining and sitting areas ae spacious. I would be happy to stay there again.

Helpful?
Thank BrushM
Lancashire
Level Contributor
162 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 2 weeks ago

Reception friendly, and looks welcoming. Double room rather small, hard bed, flimsy cheaper style man made fibre duvet, flat pillows. Despite that slept OK, though it had been a long day! Bathroom small, shower over bath, clingy style shower curtain. Basic OK breakfast, sausages appeared best to avoid. Breakfast staff determined to divest the table of anything I hadn't touched... More 

Helpful?
Thank handif
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 weeks ago via mobile

Stayed at the Empress Hotel for 2 nights. Visiting the island with friends to watch the Poker Stars rally and see family. Hotel was nice and clean. Staff friendly and helpful. Breakfast was very good with plenty of choice.

Helpful?
Thank Diane S
Derby, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

The hotel is placed in the midpoint of the Promeneade on Douglas speech so it is easy to get everywhere in Douglas from one end of the prom to the other. The rooms were comfortable, very warm, we had to turn the radiator off most nights to keep it cool enough and the room was cleaned very well every day.... More 

Helpful?
Thank LuMM_13
1 review
Reviewed 3 weeks ago

meh - a definition exclamation: meh 1. expressing a lack of interest or enthusiasm. "meh, I'm not impressed by the Empress so far" adjective: meh 1. uninspiring; unexceptional. "a lot about the Empress is… meh" Room was Meh, the service was Meh - everything was clean - the fire doors require attention because some of the doors have a gap... More 

Helpful?
Thank Randall W
Ashbourne, United Kingdom
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago via mobile

We chose the Empress because of its position halfway along the promenade and because it had good reviews. We found them very helpful as we had to reschedule our visit at quite short notice and they were very efficient. The room we stayed in was a large executive twin room with lovely views over the sea front. The room was... More 

Helpful?
Thank Sally S
Crawley, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Ideally located halfway along Douglas promenade, the Empress Hotel was perfect for my 2 night weekend break. On arrival late in the evening I was made to feel welcome at reception and times for breakfast, bar area and restaurant were fully explained. I booked a single room as I was travelling alone. My room was located on the third floor... More 

Helpful?
1 Thank Julia B

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Empress Hotel offers three star comfort and has 102 bedrooms of which there are 3 luxurious executive suites with separate lounge area. There are a number of Executive Sea View rooms and a fantastic top floor Penthouse overlooking the whole of Douglas Bay. All of the remaining Classic single, double and twin bedrooms are fully equipped with the comforts of home. For dining, we have The Brasserie Restaurant offering an ala carte selection of carefully prepared dishes by our expert team of chefs and this is located by reception. Alongside the restaurant is the Piano Bar which is open from 11am until late with our resident pianist playing 4 days a week and Sky Sports also available for Sports fans. Our Manx Gourmet Burger Restaurant is open on the lower ground floor, serving the best locally produced burgers on the Island. The hotel has a small gym, sauna and steam room for residents only use, along with our Beauty & Massage Suite operated by Halcyon Beauty. ... more   less 

Additional Information about The Empress Hotel

Address: Central Promenade, Douglas IM2 4RA
Region: United Kingdom > Isle of Man > Douglas
Price Range: RM298 - RM522 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Empress Hotel 3*
Number of rooms: 102
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Also Known As:
Empress Hotel Douglas
Empress Hotel Isle Of Man
The Empress Hotel Isle Of Man/Douglas
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Questions & Answers

Here's what travellers have asked, with answers from The Empress Hotel staff and other travellers.
3 questions
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Questions? Get answers from The Empress Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pat the extra for the larger sea view rooms”
 of 5 bubbles johndianne2016, 30 Nov 2016 | Read review
“It was worth paying for a Seaview as there was not much view at the back of sides of the hotel.”
 of 5 bubbles LuMM_13, 12 Nov 2016 | Read review
“probably worth paying for a sea view, but that means you're on the front, so may have some traffic noise.”
 of 5 bubbles , 28 Oct 2016 | Read review
“Seaview would be good”
 of 5 bubbles janethegarty15, 26 Oct 2016 | Read review
“Cheaper rooms are at the back”
 of 5 bubbles JAYELL3, 7 Oct 2016 | Read review
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