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The Empress Hotel

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Traveller (161)
Room & Suite (43)
Dining (27)
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Overview
  • Excellent30%
  • Very good42%
  • Average19%
  • Poor6%
  • Terrible3%
Travellers talk about
“piano bar”(54 reviews)
“the penthouse”(19 reviews)
“sea view”(84 reviews)
Free Wifi
Breakfast included
Beachfront
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Reviews (694)
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214
261
134
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All reviewspiano barthe penthousesea viewburger barisle of manexecutive roomcentral promenadelarge hotelsingle roomkippersbuffet breakfastreception staffsea frontcoach partycoach triplovely hotelself service
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121 - 125 of 679 reviews
Reviewed 25 June 2017

Went with our local coach company to this lovely hotel right on the Promenade in Douglas. We stayed for four nights and were able to see a lot of the Island even though some of the roads were closed owing to Cycling time trials on...More

Thank Brenda O
Response from HEHotels, Manager at The Empress HotelResponded 9 July 2017

Dear Brenda O Thanks for your great review. I'm glad you liked the food at the hotel and made the most of your visit to the Island. The rooms at the rear are going to have some work carried out over the winter to modernise...More

Reviewed 24 June 2017 via mobile

Although we only stayed at this hotel one night, it was a lovely location check in was very speedy and good, we had booked a room overlooking the sea front which was very comfy and clean also we had a lovely nights sleep. Breakfast was...More

Thank Nigel-St
Response from HEHotels, Manager at The Empress HotelResponded 9 July 2017

Dear Nigel-St Thanks so much for your 5 star review. I'm glad you enjoyed your short stay and liked our newly refurbished seaview rooms too. Hope you can stay again in the future. Regards Neil Gray Business Manager

Reviewed 17 June 2017 via mobile

We stayed over for my birthday on the 10th June in a 'deluxe double with sea view' room. It was lovely! So comfy! Fab big comfy bed!(I could of stayed in that bed forever!) The only thing we found a bit strange was housekeeping knocking...More

Thank emybobs
Response from HEHotels, Manager at The Empress HotelResponded 17 June 2017

Dear embybobs Glad you had such a nice stay and gave us 5 stars! The newly refurbished seaview rooms are definitely worth the small upgrade cost and I agree those beds are so comfy!. Sorry about housekeeping knocking so early - must have been a...More

Reviewed 15 June 2017

My friend and I spent a pleasant week-long stay at this hotel, which is located in the Central Promenade, overlooking the bay and serve by several bus routes. Our single rooms were located in the older part of the hotel and the view from them...More

Thank Pauline F
Response from HEHotels, Manager at The Empress HotelResponded 17 June 2017

Dear Pauline F Thanks for your feedback and am pleased you had a good stay and thought the food was good throughout. We also have larger seaview rooms that are available for a few pounds extra and hope you can maybe try one next time....More

Reviewed 14 June 2017

Very central location with very friendly staff. Rooms were a little small but very comfortable. God breakfast and the food in the evening was lovely. I am staying again in June next year and have it booked

Thank Eamonn M
Response from HEHotels, Manager at The Empress HotelResponded 17 June 2017

Dear Eamonn M Thank for your review and glad you had a nice stay over TT. Look forward to your return next time. Regards Neil Gray Business Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$111 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$111 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (161)
Room & Suite (43)
Dining (27)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
JC-DC-69
6 April 2018|
AnswerShow all 3 answers
Response from bethyoudog | Reviewed this property |
sorry dont know.
0
Votes
Pinkyracer
18 June 2017|
Answer
Response from Winston B | Reviewed this property |
Hi, TT is usually booked solid year on year. Try Booking com for any Island availability. Good luck!
0
Votes
Debbie G
22 April 2017|
AnswerShow all 3 answers
Response from HEHotels | Property representative |
There's a ground floor entrance but reception need to be called to open the door if it's needed between 11am and 5pm when the area is not manned. We have no walkin showers or disabled friendly rooms unfortunately.
0
Votes
Room Tips
"Go in winter. So"
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"if you want the space, views and privacy choose one of the sea view suites."
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"Sea view, deluxe rooms are excellent value. However, Guests with mobility difficulties should note that..."
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"Upgrade to the bigger rooms - it's worth it!"
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