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28/08/2017 29/08/2017
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    Best Western Palace Hotel & Casino

    Central Promenade, Douglas IM2 4NA
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    Best prices for your stay
    28/08/2017 29/08/2017
    Lock in the lowest price from our partners
    US$134US$162
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    Traveller (149)
    Room & Suite (65)
    Dining (21)
    The Welbeck Hotel
    404 reviews
    #1 of 17 hotels in Douglas
     
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    Lawton Court Hotel
    920 reviews
    #3 of 60 hotels in Llandudno
     
    Overview
    • Excellent19%
    • Very good36%
    • Average29%
    • Poor10%
    • Terrible6%
    Travellers talk about
    “sea view” (124 reviews)
    “small balcony” (22 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Casino
    4.0 Star Hotel
    All hotel details
    Offers from Best Western Palace Hotel & Casino
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    The Welbeck Hotel
    404 reviews
    #1 of 17 hotels in Douglas
     
    Mary Mount Hotel
    529 reviews
    #3 of 12 hotels in Keswick
     
    Ravenstone Lodge Hotel
    533 reviews
    #1 of 5 hotels in Bassenthwaite
     
    Lawton Court Hotel
    920 reviews
    #3 of 60 hotels in Llandudno
     
    Rooms
    28 Aug29 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (981)
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    1 - 5 of 969 reviews

    Reviewed yesterday

    This is our fourth visit to this hotel. It is ideally placed on the promenade and not too far to walk into the town centre. Previous reviews have commented on a slightly tired decor and I would agree, though point out the hotel is incredibly...More

    Thank Stephen N
    Reviewed 3 days ago

    Stayed here for one night this month. The room was clean but very tired and in dire need of re-refurbishment. Staff were friendly and helpful. The room we had was quite big with a sea view. Breakfast was as good as any hotel I have...More

    Thank ElaineRed
    Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 2 days ago

    Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us about your stay and how we can improve, you are helping us deliver a superior experience for...More

    Reviewed 1 week ago via mobile

    We stayed for a couple of nights in room 402 and what a room it is! We loved it the room was clean, the bed was comfy and the view from the living room was WOW! I recommend it highly. The breakfast was really nice...More

    Thank Barry L
    Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 2 days ago

    Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us about your stay and how we can improve, you are helping us deliver a superior experience for...More

    Reviewed 1 week ago via mobile

    Stayed 2nights with grandchildren the room was big had a king size bed a cot and sofa double bed very comfortable the cleaning staff were really nice breakfast was lovely plenty of choice the only problem we had is when we arrived ask what time...More

    Thank Alison c
    Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 2 days ago

    Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us about your stay and how we can improve, you are helping us deliver a superior experience for...More

    Reviewed 1 week ago

    More

    Review collected in partnership with Best Western GB
    Thank amandacW333EI
    Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 1 week ago

    More

    The Welbeck Hotel
    404 reviews
    #1 of 17 hotels in Douglas
     
    Mary Mount Hotel
    529 reviews
    #3 of 12 hotels in Keswick
     
    Ravenstone Lodge Hotel
    533 reviews
    #1 of 5 hotels in Bassenthwaite
     
    Lawton Court Hotel
    920 reviews
    #3 of 60 hotels in Llandudno
     
    About
    Amenities
    • Top amenities
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Pool
    • Restaurant
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Multilingual Staff
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Casino and Gambling
    • Pool
    • Restaurant
    • Spa
    Details
    • Price range
    • US$68 - US$148 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 On the Beach Hotel in Douglas
    • #3 Luxury Hotel in Douglas
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 133
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Priceline, Expedia, Travelocity, Hotels.com, Hotwire and Agoda so you can book your Best Western Palace Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • Isle of Man >
    • Douglas
    • Also Known As
    • Best Western Palace Hotel And Casino ,
    • Best Western Palace Hotel Douglas ,
    • Hilton Hotel Douglas ,
    • Hilton International Douglas ,
    • Hilton Douglas ,
    • Douglas Hilton ,
    • Best Western Palace Hotel & Casino Isle Of Man/Douglas
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    Traveller (149)
    Room & Suite (65)
    Dining (21)
    Pool & Beach (7)
    Hotel & Grounds (129)
    Bathroom (5)
    Nearby
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    97.37 km away
     
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    The Welbeck Hotel
    404 reviews
    .26 km away
     
    Lawton Court Hotel
    920 reviews
    102.16 km away
     
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    Ask a question
    Questions & Answers
    Adam S
    2 July 2017|
    AnswerShow all 5 answers
    Response from PalaceHotelManager | Property representative |
    Thank you for your question. There is not a dress code for the casino but most guest do tend to wear smart / casual We look forward to seeing you soon
    0
    Votes
    Zoediane10
    24 June 2017|
    AnswerShow all 14 answers
    Response from PalaceHotelManager | Property representative |
    Thank you for your question. We have hairdryers in every room. we look forward to seeing you soon and hope you enjoy the Isle of Man.
    1
    Vote
    Jeanne B
    23 May 2017|
    AnswerShow all 8 answers
    Response from PalaceHotelManager | Property representative |
    Thank you for your question. You can wear trainers and jeans. The WiFi is free. The pool has no charge but there is a refundable £2 deposit for a towel and a £1 refundable deposit for the locker. Again thank you for your... More
    1
    Vote
    Room Tips
    "We were on 2nd floor at the far end of the corridor, no noise and lovely seaview rooms"
    Read review
    "AVOID ROOM 206 unless you like the smell of fried food and the noise of AirCon units"
    Read review
    "All front rooms have sea views but rear rooms stare out on interesting comings and goings"
    Read review
    "Sea view room - worth the extra cost."
    Read review
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