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Sefton Hotel

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565 Reviews from our TripAdvisor Community

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Showing 555: English reviews
Liverpool, United Kingdom
Reviewed 17 January 2017

We stayed here for a night after being fogged in on the island. The room for two was huge, fantastic view with an indoor balcony overlooking a Coi pond. The bathroom was lovely with a bath as well as shower available. The room could have fitted a family. Staff pleasant and the 24 hour bar helped a lot. We usually...

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Helpful?
Thank John G
SeftonHotelManager, Manager at Sefton Hotel, responded to this review

Thank you for taking the time to submit a review following your stay. We are of course delighted to hear that you enjoyed your stay with us - it is always appreciated when our guests take the time to submit a review. We certainly hope that you will get the chance to stay with us again and we look forward...

Douglas, United Kingdom
Reviewed 13 January 2017 via mobile

My sister and I stayed for one night, a Saturday, early January. We were on the Dinner, Bed and Breakfast deal. Our room was very comfortable and clean. The staff were all super helpful and accommodated any requests we made, making our stay very enjoyable. A special shout out and thanks to the Barmen, Tony, and staff who brought our...

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Helpful?
Thank dawn149
SeftonHotelManager, Manager at Sefton Hotel, responded to this review

What a fantastic review, thank you. We are of course delighted to hear that you enjoyed your stay with us - it is always appreciated when our guests take the time to submit a review. thank you for your comments regarding our staff. Thank you again for your fantastic review.

Manchester, United Kingdom
Reviewed 13 January 2017

My colleagues and I stayed here while in the area on business. Check in was fine and all the staff were very helpful. We got to our rooms and the initial impact was good. We had atrium rooms that had balconies, which was a first for me. The rooms had sufficient facilities, but the bathroom was another story. Tired with...

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1Thank kevinmck
SeftonHotelManager, Manager at Sefton Hotel, responded to this review

Thank you for taking the time to review our hotel following your stay. We have noted your comments and will review and address these where possible. Again thank you for taking the time to write this review

Coventry, Warwickshire
Reviewed 12 January 2017

I stayed here for two nights on a business trip. No major faults with the hotel but it could do with a lick of paint and some redecoration especially in the Harbour Lights dinner room and the Harris breakfast room. The bed was very comfy and room was large overlooking the atrium. The TV is placed at an odd angle...

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Helpful?
Thank reetandjonnyp
SeftonHotelManager, Manager at Sefton Hotel, responded to this review

Thank you for taking the time to review our hotel following your stay. We have noted your comments and will review and address these where possible. Again thank you for taking the time to write this review

Louth, Lincolnshire, England
Reviewed 10 January 2017 via mobile

Stayed here for 6 nights in the summer, we went by ferry, & literally from getting off the ferry to getting parked at the hotel took about 10 minutes. Check in efficient & friendly, our room was ready so we were able to unpack straight away, the hallways have seen better times, but when we stepped into our room we...

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Helpful?
Thank Amanda H
SeftonHotelManager, Manager at Sefton Hotel, responded to this review

Thank you for taking the time to submit a review following your stay. We are of course delighted to hear that you enjoyed your stay with us - it is always appreciated when our guests take the time to submit a review. Thank you for taking the time to write this review

London, United Kingdom
Reviewed 4 January 2017

We were going to an evening wedding reception on New Year's Eve at The Sefton and thought it would be a good idea to stay overnight. We arrived at about 5.00pm and whilst the receptionist acknowledged us - "checking in?" - the greeting was less than warm and welcoming. Maybe she was fed up with revellers and people having a...

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Helpful?
Thank viajegrande
SeftonHotelManager, Manager at Sefton Hotel, responded to this review

Thank you for taking the time to review our hotel following your stay. We have noted your comments and will review and address these where possible. Once again thank you for taking the time to review our hotel.

Reviewed 3 January 2017

In fairness to the reader I had my wedding reception in this hotel 15 years ago and then it was a spectacularly wonderful hotel. It still has a lovely atrium - particularly if you can get one of the rooms overlooking it. However the other rooms (and the one we had which did overlook the atrium but from an odd...

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Helpful?
Thank Robert P
SeftonHotelManager, Manager at Sefton Hotel, responded to this review

Thank you for taking the time to review our hotel following your stay. We have noted your comments and will review and address these where possible. Once again thank you for taking the time to review our hotel.

Isle of Man, United Kingdom
Reviewed 29 December 2016 via mobile

We decided to treat ourselves and booked the Sefton Harbour Lights restaurant for Christmas Day lunch. We were not disappointed. From the minute we walked in the staff attended to our every need in a friendly, non obtrusive way. The starters of lobster and King prawn cocktail and warm duck salad were very tasty, so many prawns! We all had...

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Helpful?
Thank Julie B
SeftonHotelManager, Manager at Sefton Hotel, responded to this review

Thank you for taking the time to submit a review following your lunch at Harbour Lights at the Sefton. We are of course delighted to receive such positive feedback and thank you for your comments. I will pass on your comments to the staff and management. Once again thank you for your review

Gloucester, United Kingdom
Reviewed 21 December 2016 via mobile

We stayed here for few days for a pre-xmas break as I stayed here a few years ago on business and always wanted to go back. I had a little trepidation after booking and then reading recent reviews on here. Thankfully, I had no qualms after all as the suite (room 110) was clean and comfortable. The buffet breakfasts were...

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Helpful?
Thank RFdemon
SeftonHotelManager, Manager at Sefton Hotel, responded to this review

Thank you for taking the time to review our hotel following your stay. We have noted your comments and will review and address these where possible. Once again thank you for taking the time to review our hotel.

Reviewed 8 December 2016 via mobile

I work regularly with our engineers in the IOM and we went out for a meal to celebrate Christmas and all the hard work done in 2016. What a lovely hotel! Have visited the hotel before and admired the fantastic atrium and can now heartily recommend after staying here. The rooms are in my opinion top quality and the bed...

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Helpful?
Thank Martin B
SeftonHotelManager, Manager at Sefton Hotel, responded to this review

Thank you for your 5 star review. We are of course delighted to hear that you enjoyed your stay with us - it is always appreciated when our guests take the time to submit a review. Again thank you for your review and i hope that you will stay with us again in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Sir Norman's
Sir Norman's
Cuisines: Bar, British, Healthy
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
he 4-star Sefton Hotel is located in Douglas on the beachfront. It boasts a unique indoor water garden and eateries. The rooms at the Sefton feature flat-screen TVs, free WiFi and some rooms have views of Douglas Bay and the water garden. There are also luxury 5-star suites, complete with hot tubs, iPod docking stations and their own kitchenette. Enjoy a light bite, main meal or dessert in the themed Sir Norman's Bar and enjoy its extensive selection of wines and local ales. A more fine dining experience can be had in the Harbour Lights at The Sefton. The Sefton Hotel also boasts a tranquil pool and a library where guests can relax with a drink or a book. The Atrium Water Garden provides a stunning backdrop to enjoy a drink. The ferry port is a 10-minute walk away. Parking is available onsite, nominal parking charges apply. ... more   less 

Additional Information about Sefton Hotel

Address: Harris Promenade, Douglas IM1 2RW
Region: United Kingdom > Isle of Man > Douglas
Price Range: RM488 - RM942 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sefton Hotel 4*
Number of rooms: 78
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Also Known As:
Sefton Hotel Douglas
Sefton Hotel Isle Of Man/Douglas
Hotel Style:
#4 Luxury Hotel in Douglas
#6 Business Hotel in Douglas
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Questions & Answers

Here's what travellers have asked, with answers from Sefton Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“speak to Zoe”
 of 5 bubbles d0nnag7, 19 Mar 2017 | Read review
“Beware of 'road noise' in sea front rooms ...”
 of 5 bubbles dreemerdog, 25 Jan 2017 | Read review
“Ask for Atrium rooms”
 of 5 bubbles robertpO1330LN, 3 Jan 2017 | Read review
“Object in the strongest terms if put in a dismal dowdy room”
 of 5 bubbles 1777NT, 27 Nov 2016 | Read review
“Junior suites improve the ambience but can't take away the staid nature of the decor”
 of 5 bubbles Lpspeshmad, 31 Oct 2016 | Read review
5 of 5