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Ascot Hotel

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Ascot Hotel
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317 Reviews from our TripAdvisor Community

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Showing 314: English reviews
North West England
Reviewed 6 November 2016

How many times have you stayed in a hotel with robotic or obsequious staff? I have, many times, and it makes you appreciate a gem of a place like the Ascot Hotel. Located midway along the promenade, it is set one road back but manages a sea view through a gap in the front row. The reception area is bright,...

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Helpful?
Thank WC27
Norman M, Owner at Ascot Hotel, responded to this review

Dear WC 27., It is almost that I had written this review myself.....many thanks for your review and setting out all the details we try to achieve. We do attempt to make all our guests comfortable and this year, during our quiet period in the winter, we are to upgragde our water and heating , and also some bathrooms, as...

Reviewed 3 November 2016

Just back from our 5th visit in 8 years with our family. Every member of staff we met was extremely helpful and friendly and made us always feel welcome and looked after (including our 5 and 8 year old). Ideal family room and perfectly kept. Food and breakfasts were good quality and value. Location highly suitable within a few minutes...

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Helpful?
Thank Imtonyblair
Norman M, Owner at Ascot Hotel, responded to this review

Dear Tony, I thank you for the things you have said about the Hotel. It is heart warming to know that efforts made by the staff are appreciated. We all try and attempt to deliver what is best for our guests.

Atherton, United Kingdom
Reviewed 31 October 2016

Stayed for 5 nights 24th October, excellent friendly staff , nothing to much trouble. great breakfast all you can eat , full English or continental. Ate there every night , why go anywhere else, reasonable prices and top nosh.Nice bar and wholly recommend the Okells bitter. Parking outside was free and plenty of space on the road but suspect could...

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Helpful?
Thank WMitch66
Norman M, Owner at Ascot Hotel, responded to this review

Thank you for your thoughts about the Ascot Hotel. Most satisfied your needs and we are pleased about this, but your comments about the TV have been taken on board by us. Reception on an Island can be variable, with TV, radio and WIFI and we are totally at the mercy of the weather , over the Irish Sea, which...

Reviewed 30 October 2016 via mobile

We booked a weeks trip with my mum & auntie, the hotel is very clean and tidy. The rooms are large with big bathrooms. The staff make this place & are lovely, cannot do enough for you. Well worth a stay.

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Helpful?
Thank Rachelatwell
Norman M, Owner at Ascot Hotel, responded to this review

Dear Rachel, Many thanks for your position reflection of your stay at the Ascot. We do "work" for the benefits of our guests and you have recognised that. Our thanks.

Manchester, United Kingdom
Reviewed 22 October 2016

Had a great weekend break in the IOM for my wife's birthday. We stayed at the Ascot Hotel. All the staff were really helpful and very friendly. We had a meal at the hotel on Saturday evening to celebrate my wife's birthday and the food was very good I also had the breakfast on Sunday morning and again it was...

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Helpful?
Thank Dangermouse8350
Norman M, Owner at Ascot Hotel, responded to this review

Dear Dangermouse 8350, I have a great imagination, and can see your comments about the "Bubbles" being one of momentry panic, as the bath overflowed, bubbles everywhere, and you trying to turn the jacuzzi off. How did you get rid of the already made bubbles? Apart from your shampoing of the bathroom floor, the rest of your stay went without...

Isle of Man
Reviewed 19 October 2016

This is a lovely hotel with very nice friendly staff, it's clean and comfy. The rooms are big and we had a great sea view.... We will stay here again.. The food is also very good and the service excellent 👍👍

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Helpful?
Thank jessiom
Norman M, Owner at Ascot Hotel, responded to this review

Dear Jessiom, We look forward to your return visit and hope we can supply all the things you found to be to your taste.

Salford, England, United Kingdom
Reviewed 19 October 2016

We booked in on the 14th Oct for 3 nights, the hotel is lovely and clean, the staff are really friendly and were always helpful...... a big thank you to Sandy & Kinga for the laugh's The only thing I found was, the bathroom in room 109 was a little cold however if you ask for a heater the staff...

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Helpful?
Thank Jackie C
Norman M, Owner at Ascot Hotel, responded to this review

Dear Jackie, Glad we provided entertainment for you, and it did not cost you a penny. The two girls you mentioned are prize employees and we appreciate their value, as you do. There are "cold spots" in our heating system and we accept this was the case. However, you will be pleased to know the whole water system at the...

England
Reviewed 18 October 2016

Just returned from a long weekend,we were attending a family Christening. The staff at the hotel are fabulous,nothing is too much trouble.The changes to the hotel are great,the new bar area is warm and welcoming.The dining room has had a facelift too and the serve yourself breakfast works well.The food is always good,we had breakfast every morning and evening meals...

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Helpful?
1Thank MMM52
Norman M, Owner at Ascot Hotel, responded to this review

Dear MMM52, You have recognised that we are on a yearly upgrading programme, the first year was the restaurant, that has proved a great success, last year was reception and lounge/bar areas' also proving to be very popular and this year, we will be tackling the hotel water and central heating systems, which are a bit dated. Bedrooms are in...

Lancaster, United Kingdom
Reviewed 17 October 2016

We have just returned from a 4 night break on the Isle of Man. We didn't know where to stay so read the reviews of The Ascot in Doughlas and decided it was the place for us. We weren't disappointed-it's a lovely hotel-very comfortable, lovely food, the best staff in the hotel industry! nothing too much trouble, so helpful and...

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Helpful?
1Thank traveller2urist
Norman M, Owner at Ascot Hotel, responded to this review

Dear Traveller2 tourist, Your review to us means so much. We do work at our tasks very diligently and attempt to make all our clients, feel at home. You have recognised this and we thank you.

Skelmersdale
Reviewed 17 October 2016 via mobile

Rang up prior to visit to book a room , when I arrived they added vat to the quoted price !!! Never had that happen before luckily it was 5% . Must have made the wrong choice in the restaurant ( cauliflower cheese ) as the other diners seemed happy with their meals , mine came in watery unseasoned milk...

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Helpful?
1Thank John W
Norman M, Owner at Ascot Hotel, responded to this review

Dear John W, I have read your review and offer my apologies for this happening. The Sage account, which makes up our accounts, had jipped the system, and for reason, added VAT. All our prices are inclusive of VAT. You were re-imbursed more or less straight away, and you will admit this. It was a technical failure, that does happen...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Comfort and luxury at an affordable price, the Ascot Hotel is well known for delivering quality service and facilities at a tariff which won't stretch your wallet. All our rooms have a spa bath fitted as standard ... more   less 

Additional Information about Ascot Hotel

Address: 7 Empire Terrace, Douglas IM2 4LE
Region: United Kingdom > Isle of Man > Douglas
Price Range: RM239 - RM544 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ascot Hotel 3*
Number of rooms: 40
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Also Known As:
Ascot Hotel Douglas
Ascot Hotel Isle Of Man/Douglas
Hotel Style:
#1 On the Beach Hotel in Douglas
#1 Family Hotel in Douglas
#2 Romantic Hotel in Douglas
#3 Business Hotel in Douglas
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Questions & Answers

Here's what travellers have asked, with answers from Ascot Hotel staff and other travellers.
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Questions? Get answers from Ascot Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed in front superior, great jacuzzi bath and wonderful view of Douglas bay”
 of 5 bubbles 670JohnB670, 23 Dec 2016 | Read review
“family rooms with a sea view , top floor”
 of 5 bubbles WMitch66, 31 Oct 2016 | Read review
“Don't put too much soap/shampoo in the jacuzie bath”
 of 5 bubbles Dangermouse8350, 22 Oct 2016 | Read review
“311 Is a nice room...”
 of 5 bubbles jessiom, 18 Oct 2016 | Read review
“Seafront rooms on the third floor,there is a lift offer views from Onchan head to Douglas Head.”
 of 5 bubbles MMM52, 18 Oct 2016 | Read review
5 of 5