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The Chesterhouse Hotel

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1 room 2 adults 0 children
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The Chesterhouse Hotel
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246 Reviews from our TripAdvisor Community

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Showing 244: English reviews
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shrewsbury
Reviewed yesterday NEW

I would like to thank ALL the staff at The Chesterhouse hotel. We have just got back from a four night stay. You are the most friendliest, efficient, attentive and helpful staff we have ever met. Twice Ryan went out of way to help us, which we really appreciate. The food was excellent quality and everything was cooked to perfection....

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Thank arekuna17
Reviewed 3 days ago NEWvia mobile

Just returned from 6day holiday with my walking group to Isle of Man stayed at the chesterhouse from arrival to departure the staff were excellent extremely friendly and helpful. Room very carefully cleaned daily, the food was of a very high standard and generous portions. Well done to all the staff.

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1Thank alanplanner
Reviewed 2 weeks ago

Was over for 4 nights last week with a large group. Our room was very small, but was clean, with comfy beds and a very good shower. Cleaned properly daily with plenty of fresh towels. Breakfast was well cooked and plenty of choice, had one evening meal which was decent and great value on the two course special. Best thing...

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Thank BrownieBig5
St Neots, United Kingdom
Reviewed 2 weeks ago

Friendly staff. Good food. Accommodation was good value for money. Close to town centre. Enjoyed entertainment. Lift is a bit small and we found the stairs a little difficult, we are both getting on a bit but most people will be OK.

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1Thank johnlander10
Reviewed 3 weeks ago via mobile

We stayed here for 3 nights last August and I must say the hotel was lovely with brilliant helpful staff. We had a lot to do whilst here including going to the theatre to watch oliver- we loved it. There is a great view of a little up tower right in front of the hotel which my daughter loved looking...

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2Thank Lea P
Staffordshire
Reviewed 6 November 2016

.Our room was located at the back of the hotel so no sea view while I understand it's not possible fir everyone to enjoy this but they could tidy it up a bit so it doesn't t look so grim, apart from that the room was clean functional very warm, nice size bathroom easy to operate shower lots of hot...

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4Thank milljeStaffordshire
MarkDWilson, Managing Director at The Chesterhouse Hotel, responded to this review

Dear valued guest, may we first of all thank you for taking the time to leave us this review. May we also thank you for your kind words regarding the dining options available and the exceptional customer service as provided by our staff. We look forward to welcoming you back to The Chesterhouse in the future. Best wishes.

Warrington, United Kingdom
Reviewed 25 October 2016 via mobile

Not the Ritz but an excellent hotel particularly for the price. The premises themselves were clean and perfectly adequate (if a little too warm), but the true making of this hotel is the staff and their "can do" attitude which is completely faultless. It's always easy to be critical of any hotel or restaurant, but it really is a pleasure...

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4Thank Pete M
MarkDWilson, Managing Director at The Chesterhouse Hotel, responded to this review

Dear valued guest, thank you for taking the time to leave this review. We are delighted to note that we lived up to our usual high levels of customer service. We very much hope to welcome you back in the near future. Many thanks.

Bath
Reviewed 25 October 2016

Good value hotel with good service and clean rooms. A central location and close to the beach. Buffet style breakfast with plenty of choice. Good choice if you are looking for a hotel to stay in Douglas.

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2Thank BathGarry
Newry, United Kingdom
Reviewed 16 October 2016

Have to said I have never been to a hotel that made us feel more welcome, we took 4 residents from a nursing home on a 4 day trip, the staff went out of there way 2 make our stay the easiest and most pleasant ever, they even phoned and arranged day trips 4 US. Best staff ever :-)

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5Thank rosieclev
Wigan
Reviewed 14 October 2016

Had a front facing sea view room with loads of room, we even had a sofa and a coffee table where we could relax and take in the views. All the staff were most helpful and if you needed anything at all you only had to ask. Very well organised hotel.

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4Thank ElizabethWigan
MarkDWilson, Managing Director at The Chesterhouse Hotel, responded to this review

Dear valued guest, may we thank you for taking the time to leave us this very kind review. We are delighted to note that you enjoyed your room and hope that you came away from your trip feeling refreshed and relaxed. Best wishes.

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Free Internet
  • Room Service
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about The Chesterhouse Hotel

Address: 37-42 Loch Promenade, Douglas IM1 2LY
Region: United Kingdom > Isle of Man > Douglas
Price Range: RM381 - RM881 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Chesterhouse Hotel 3*
Number of rooms: 67
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Also Known As:
Chesterhouse Hotel Douglas
The Chesterhouse Hotel Isle Of Man/Douglas
Hotel Style:
#5 Romantic Hotel in Douglas
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Questions & Answers

Here's what travellers have asked, with answers from The Chesterhouse Hotel staff and other travellers.
9 questions
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Manchester, United Kingdom
over a year ago
over a year ago
Christchurch, New Zealand
Trafford, United Kingdom
over a year ago

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Questions? Get answers from The Chesterhouse Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for sea view.”
 of 5 bubbles johnlander10, 10 Mar 2017 | Read review
“Ask fir rooms on the second floor we will next time”
 of 5 bubbles milljeStaffordshire, 6 Nov 2016 | Read review
“Brilliant sea views”
 of 5 bubbles rosieclev, 15 Oct 2016 | Read review
“Sea view rooms are a must!”
 of 5 bubbles ElizabethWigan, 14 Oct 2016 | Read review
“lovely sea front view-street illuminated-looks lovely”
 of 5 bubbles jop424, 4 Oct 2016 | Read review
5 of 5