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Mercure London Heathrow Hotel

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Mercure London Heathrow Hotel
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591 Reviews from our TripAdvisor Community

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Showing 555: English reviews
Ferndown, United Kingdom
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 days ago NEW

Stayed over night to attended a party, was pleasantly surprised .staff were smart and polite. asked for a certain room they accomadated me. the room was small but ok good bed nice tv and a few nice touches. It was clean tidy and comfortable. The only let down was the car park was full and it was difficult to find... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank th0mas02
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW via mobile

I stay in Mecure hotels quite a lot and am a member of the reward program which should give a number of advantages when staying, which I did not get despite asking. It may have been that all the staff on reception when I arrived were trainees but it was hard work checking in which took ages! The hotel is... More 

Helpful?
Thank Peter W
Sydney, Australia
1 review
Reviewed 1 week ago NEW

Close and handy to Heathrow, rooms small but clean, very good breakfast, walls thin and noise carries. Wish that we had been warned that hotel was a lorry stop. Reception staff were friendly and knowledgeable.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Peter L
Southampton, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

Very basic room. Looked bare. Limited plugs. No desk/dressing table, limited space to put make up/ keys/ paperwork etc. Bar clean, but cold. Limited late night snacks and only 4 cold sandwiches available . Parking £10.00 for one night.

Helpful?
Thank guy1_12
Southampton, United Kingdom
Level Contributor
185 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 2 weeks ago

Nice single room but a bit shabby (paper coming of the wall). Good nights sleep and not to noisy even though next to M4. Nice staff very helpfull quickcheckin and out nice bar parking is onsite but cost £10 even if you are paying to stay.

Helpful?
1 Thank Martin G
Strasbourg, France
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 weeks ago

The room is soooo old. It was big, but except tv and bed, everything was there since decades. Bathroom probably built in the 60's but it was clean. Also, you hear somehow some air plane take off from Heathrow

Helpful?
1 Thank Richard L
UK
Level Contributor
7 reviews
Reviewed 2 weeks ago

I stayed 3 nights over a weekend in November. I arrived around midnight on Friday after a long drive and asked for a quite room. I thought my room on the 2nd floor would be quiet as it faced inwards and not the busy M4 motorway next door. However the air conditioning units on the roof were running all night... More 

Helpful?
Thank Reviewer9999
Taguig City, Philippines
Level Contributor
83 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 2 weeks ago

Stayed here for only a night. Got in around 11 PM and left at 6 AM. The staff was efficient and friendly. I used a Mercure coupon so it took a while since the Supervisor had to do it. Wish the hotel had free parking. I was coming from Heathrow T4. Google maps said it takes 10 minutes to get... More 

Helpful?
Thank travelers_pass
Bognor Regis, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

Very friendly and polite staff, good size a quality food, nice bar, parking easy. I had a very nice and clean single room. The only downfall was the horrible noise coming from what I thought was the water or heating system. I would definitely recommend this hotel.

Helpful?
Thank MrDubz
Greater London, United Kingdom
1 review
Reviewed 2 weeks ago

Great staff . Very accommodating . Information was very detailed . Good guide to the hotel and surrounding facilities. Any problems and sue stubs were addressed immediately . Would recommend this hotel to anyone on a shirt of long stay visit .

Review collected in partnership with Mercure Hotels

Helpful?
Thank akrxb

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Welcome to Mercure London Heathrow Hotel. 184 fully refurbished bedrooms and public areas, situated less than 2 miles from London Heathrow Airport. Ideally located for Stockley Park and offering easy access to Central London and the M4 / M25 motorways." Mr Richard JACKSON, Hotel manager ... more   less 

Additional Information about Mercure London Heathrow Hotel

Address: Shepiston Lane, Hayes UB3 1LP, England (Formerly Comfort Hotel Heathrow)
Region: United Kingdom > England > Greater London > Hayes
Price Range: RM246 - RM402 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure London Heathrow Hotel 3*
Number of rooms: 184
Reservation Options:
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Also Known As:
Comfort Inn Hayes
Comfort Hotel Hayes
Mercure London Heathrow Hotel Hayes, Greater London
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Questions & Answers

Here's what travellers have asked, with answers from Mercure London Heathrow Hotel staff and other travellers.
25 questions
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Questions? Get answers from Mercure London Heathrow Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“away from M4”
 of 5 bubbles 460MartinG, 19 Nov 2016 | Read review
“Sound proofing is good so the nearness of the M4 does not affect sleep regardless of direction of room.”
 of 5 bubbles andrasz, 10 Nov 2016 | Read review
“We can recommend the superior ground floor room.”
 of 5 bubbles sue70777, 8 Nov 2016 | Read review
“Up grade to a better and larger room”
 of 5 bubbles penguin67, 3 Nov 2016 | Read review
“Ask for a quiet room and listen to the heating before settling in.”
 of 5 bubbles Jackeyp, 22 Oct 2016 | Read review
5 of 5
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