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Ibis London Heathrow Airport

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#7 of 12 Hotels in Hayes
GreenLeadersBronze level
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Ibis London Heathrow Airport
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4,026 Reviews from our TripAdvisor Community

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Showing 3,474: English reviews
Glastonbury, United Kingdom
Reviewed yesterday NEW

Unfortunately the heating in our room wasn't working but to be fair the staff did provide a stand alone heater which was acceptable. Really comfortable bed gave a peaceful nights sleep. The restaurant provided excellent food but as it was very busy we had to wait some time for our meal.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Rod B
Melbourne, Victoria, Australia
Reviewed 2 days ago NEW

I was hesitant to book so close to airport but to my surprise I didn't hear 1 plane.Shuttles take you there for 5 pounds.The meals are very big,good and affordable which was a surprise for a hotel of this high quality.It takes a lot of pressure off catching flights.

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Thank Larry N
Sydney, Australia
Reviewed 3 days ago NEW

As we had an early morning flight leaving T4 Heathrow we decided to stay at the Ibis Hotel. We arrived late afternoon and check in was smooth, having booked in advance. Our hotel room was an average size with a comfy bed and extra pillows. There was tea and coffee making facilities but no fridge/mini bar so we couldn't keep...

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Thank BiteSizeTraveller
Manchester, United Kingdom
Reviewed 3 days ago NEW

Stayed here 14/01/2017 with my with and dog. I booked it on the strength of stays at other Ibis hotels in Glasgow and Edinburgh. This hotel is large and v clean with very friendly staff. The room was large with comfortable KS bed and v pleasant walk in shower. The rooms have air con and my giant breed dog was...

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1Thank mikf2016
Paris, France
Reviewed 4 days ago NEW

Had to spend a night at the hotel in order to catch a very early flight. The front desk staff were not welcoming. There were no porters available to help with luggage. The room was neat and bed comfortable.

Review collected in partnership with Accorhotels.com
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Thank Jufun
Berkshire, United Kingdom
Reviewed 4 days ago NEW

This is a good location for Heathrow Airport. There's convenient parking available onsite for a charge. The rooms are exactly what you'd expect: clean, modern and comfortable. There is lounge area downstairs if you want some drinks and food. The staff were polite and friendly.

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Helpful?
Thank jacka30
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Dear Guest, Thank you for the short but sweet review posted on Tripadvisor. We appreciate the 4 star rating and the team were delighted to hear that you found the service to be polite and friendly. We look forward to welcoming you back soon again. Kindest regards, Dominic Sauls, General Manager

Dublin, Ireland
Reviewed 5 days ago NEW

It was my first time in this hotel and i stayed there for 1 night, when i came down for my dinner at 9:00 pm, it seemed that restaurant is closing and staff was in rush to close. I had to ask for menu, staff is ignorant, i had to go at counter and ad to place my order as...

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Helpful?
Thank mannie1978
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Dear Guest, Thank you very much for taking the time to express your comments on Tripadvisor. I was very surprised to read of your experiences in the restaurant, please accept my humblest apologies. Rest assured I have shared your feedback with the Food and Beverage Manager to ensure this does not happen again. Kindest regards, Dominic Sauls, General Manager

Reviewed 5 days ago NEWvia mobile

Booked a one night stay as we were flying out the next day , the hotel was clean and well presented staff were friendly enough. My only criticism is the parking it stated on the hotels combined website no reservations required for parking you car for a period of time, so I went down to pay for the parking for...

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Thank Emma D
Reviewed 1 week ago NEWvia mobile

Good clean budget hotel. Small with a comfortable king size bed. Pretty much the same style as all the ibis hotels. £69 a night. The bus to the airport is £5 a head. The transport agent will arrange a private taxi for £10 to your desired terminal. The shower was broken though.

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Helpful?
Thank Mike B
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Dear Guest, Thank you for taking the time to post your review online, however the team and I were disappointed to only receive 3 stars. I have noted your feedback regarding the shower and have tasked my housekeeping and maintenance team to ensure all showers are in good working order. Kindest regards, Dominic Sauls, General Manager

Nottingham, United Kingdom
Reviewed 1 week ago via mobile

We needed an overnight stay for an early morning flight out of Heathrow the next morning so needed somewhere budget, clean and close. We were not disappointed with the ibis. This is a nice hotel conveniently positioned. We ate in the restaurant and that was good as well. Everyone was friendly and very helpful. This was a great start to...

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Helpful?
Thank Premdas22
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Dear Guest, It is always a pleasure to receive positive feedback, and thank you for taking the time to share your experiences via Tripadvisor. Should you have the opportunity to provide us with any comments that would help us to achieve 5 stars on your next stay, would be greatly appreciated. Kindest regards, Dominic Sauls, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Ibis Hotel Heathrow is 1.2 Miles from terminals 1,2,3 & 4, and 4 miles from Terminal 5. The Hoppa bus goes every 20 minutes to & from the airport costing £5; take H6 from T1/2/3 or H56 from T4/5. There are also free local buses from Heathrow Central to Harlington Corner which is 2 min walk to hotel (buses 105/111/140). Central London is 15 minutes by train on Heathrow Express or 45min by tube on the Piccadilly line. Guests driving must register car at reception as we operate a ticketless carpark using ANPR cameras and parking costs £12 per day. Please use UB35AN for Satnav Ibis Hotel Heathrow offers 356 comfortable ensuite rooms, with Free Wifi, air-cooling, tea & coffee facilities and Freeview TV channels. Foggs Kitchen & Bar is located on the ground floor and is open 24 hours per day. Our breakfast buffer is served from 06:30-10:00 everyday, with a light continental breakfast served from 04:00 to 06:30 for early risers, or 10:00-12:00 for late risers. The bar menu is served midday to midnight with a range of international dishes, and the main restaurant is open 17:30 to 22:15 for dinner service. We also serve soft drinks and hot bar meals 24/7 - perfect if you are arriving from a late flight. ... more   less 

Additional Information about Ibis London Heathrow Airport

Address: 112 Bath Road, Hayes UB3 5AL, England
Region: United Kingdom > England > Greater London > Hayes
Price Range: RM182 - RM391 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London Heathrow Airport 3*
Number of rooms: 356
Reservation Options:
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Also Known As:
Ibis London Heathrow Airport Hotel Hayes
Ibis Hotel Hayes
Accor London Heathrow Airport
Ibis London Heathrow Airport Hayes, Greater London
Hotel Style:
#2 Green Hotel in Hayes
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Questions & Answers

Here's what travellers have asked, with answers from Ibis London Heathrow Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always ask for room on back side as front is bit noisy”
 of 5 bubbles mannie1978, 18 Jan 2017 | Read review
“Take the free bus to the hotel and save $20 on a round trip of a shuttle”
 of 5 bubbles Tap77776, 15 Jan 2017 | Read review
“Rooms on the west side are good”
 of 5 bubbles DATGF, 8 Jan 2017 | Read review
“you could request a runway facing room, i believe”
 of 5 bubbles CelineE631, 5 Jan 2017 | Read review
“I had room 519. I always opt for a high floor to avoid noise”
 of 5 bubbles 60markf, 4 Jan 2017 | Read review
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