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Ibis London Heathrow Airport

Expedia.comUS$59*
View Deal
#6 of 12 Hotels in Hayes
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$62*
US$59*
US$62*
US$59*
US$62*
US$59*
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Ibis London Heathrow Airport
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4,244 Reviews from our TripAdvisor Community

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Showing 3,669: English reviews
Canterbury, United Kingdom
Reviewed 12 May 2014 via mobile

Stayed at the Ibis hotel after my Austrian flight was cancelled. I received an hotel voucher from Austrian as the flight was delayed for 24hours. I now understand why Austrian use this hotel and in essence it's all cost based without the focus on quality or comfort. I was kept awake by loud noises from young people who just wanted...

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Helpful?
1Thank Alistair M
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your comments, but I was disappointed to learn that your flight was disrupted and that you were disappointed with your subsequent stay in our hotel. I am sorry that your sleep was disturbed by the behaviour of other guests, although it can be difficult to control the behaviour of other people we do endeavour to ensure...

Guildford, United Kingdom
Reviewed 11 May 2014

Stayed here one night, before flying out of Heathrow the next morning. Room cleanliness was okay. Carpet not perfect, but most importantly the bed was clean. In fact the bed was the best thing about the room. Nice and comfortable, giving me a good night's sleep. The bathroom seemed clean too. Despite being in a no-smoking room the cigarette smell...

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Helpful?
Thank JnB1309
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for your comments but I am sorry that on this occasion that you were disappointed with your stay. I treat all feedback with the utmost seriousness and will investigate this issue with our housekeeping team. Please do not hesitate to contact me directly at the hotel if you would like to discuss this matter in more detail. Kind...

Orange, Australia
Reviewed 10 May 2014

Review collected in partnership with Accorhotels.com
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Thank John S
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

London, United Kingdom
Reviewed 8 May 2014

Review collected in partnership with Accorhotels.com
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Helpful?
Thank FinePair
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Nasik/ India
Reviewed 6 May 2014

I had stayed at IBIS, Perth, Australia last year. That hotel was very bad. This hotel's service is comparatively better. The room size is ok. toilets are better. All in all it was rest-worthy after a hectic business day in London. The Hotel staff was responsive to the needs.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Achyut C
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for your remarks, I am pleased that you had a better experience with Ibis on your recent stay, and I hope that you will now choose Ibis again in the future. Kind Regards, Richard Lee General Manager

Canberra, Australia
Reviewed 5 May 2014

The ground floor is a modern ibis with well-staffed reception and bar and restaurant. Upstairs is pretty basic ibis, a bit sad and rundown - but clean and comfortable enough. Was stunned to be charged £2 per bag to leave our luggage - we had to book out by midday and our flight was at 8.35pm. I had booked online...

Review collected in partnership with Accorhotels.com
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Thank 42again
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for reviewing the hotel. I am pleased that you liked our newly refurbished public areas, and I am pleased to confirm that we will start the next stage of our refurbishment in the bedrooms later this year. Kind Regards, Richard Lee General Manager

Coffs Harbour
Reviewed 3 May 2014

Stayed one night and found the room to be very small as we had two suit cases which left little space to move around. Wanted to take a shower but had to go back to reception to get a shower mat grumble grumble. The light breakfast was good value and we found the staff friendly.

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Helpful?
1Thank Graham D
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your review, we have noted your comments accordingly. I hope that we will have the opportunity to welcome you back to Ibis Heathrow again in the future. Kind Regards, Richard Lee General Manager

Reviewed 3 May 2014 via mobile

We stayed in the Ibis during our 1 day layover in London travelling from Philadelphia to Istanbul. We arrived at noon in London and we were in the hotel by 130. The public transportation is fairly straightforward from the hotel to downtown and we were able to spend the afternoon and evening in the city. The receptionists were helpful in...

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Thank Explorer460
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your comments, I am pleased that you enjoyed your short stay with us and I hope you will visit us again in the future. Kind Regards, Richard Lee General Manager

Glasgow, United Kingdom
Reviewed 2 May 2014

Review collected in partnership with Accorhotels.com
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Thank Ryan O
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

West Palm Beach, Florida
Reviewed 2 May 2014

Review collected in partnership with Accorhotels.com
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Thank Sheila F
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Ibis Hotel Heathrow is 1.2 Miles from terminals 1,2,3 & 4, and 4 miles from Terminal 5. The Hoppa bus goes every 20 minutes to & from the airport costing £5; take H6 from T1/2/3 or H56 from T4/5. There are also free local buses from Heathrow Central to Harlington Corner which is 2 min walk to hotel (buses 105/111/140). Central London is 15 minutes by train on Heathrow Express or 45min by tube on the Piccadilly line. Guests driving must register car at reception as we operate a ticketless carpark using ANPR cameras and parking costs £12 per day. Please use UB35AN for Satnav Ibis Hotel Heathrow offers 356 comfortable ensuite rooms, with Free Wifi, air-cooling, tea & coffee facilities and Freeview TV channels. Foggs Kitchen & Bar is located on the ground floor and is open 24 hours per day. Our breakfast buffer is served from 06:30-10:00 everyday, with a light continental breakfast served from 04:00 to 06:30 for early risers, or 10:00-12:00 for late risers. The bar menu is served midday to midnight with a range of international dishes, and the main restaurant is open 17:30 to 22:15 for dinner service. We also serve soft drinks and hot bar meals 24/7 - perfect if you are arriving from a late flight. ... more   less 

Additional Information about Ibis London Heathrow Airport

Address: 112 Bath Road, Hayes UB3 5AL, England
Region: United Kingdom > England > Greater London > Hayes
Price Range: RM242 - RM500 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London Heathrow Airport 3*
Number of rooms: 356
Reservation Options:
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Also Known As:
Ibis London Heathrow Airport Hotel Hayes
Ibis Hotel Hayes
Accor London Heathrow Airport
Ibis London Heathrow Airport Hayes, Greater London
Hotel Style:
#2 Green Hotel in Hayes
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Questions & Answers

Here's what travellers have asked, with answers from Ibis London Heathrow Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not choose this hotel”
  • cutains broken
  • cutains broken
  • room smell of glue, after looking where the smell came from, found this in bathroom
elsie539, 14 May 2017 | Read review
“Dont get a ground floor room”
E2936QNmichaelh, 3 May 2017 | Read review
“Don't stay here, it's a transit hotel only”
SimoneL901, 30 Apr 2017 | Read review
“remote had dead batteries. just had decaf coffee packs and got the same when we asked for regular coffee packs.”
657evelyng, 4 Apr 2017 | Read review
“Our room was at the end of a hallway, and it was very quiet.”
WorldM_13, 2 Apr 2017 | Read review
5 of 5
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US$59* /night
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Prices are for 1 room, 2 adults
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