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Ibis London Heathrow Airport

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#7 of 12 Hotels in Hayes
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Ibis London Heathrow Airport
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4,075 Reviews from our TripAdvisor Community

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Showing 3,520: English reviews
Scotland
Reviewed 22 November 2013

Stayed at the Heathrow IBIS for one night only, the night before an early flight from Terminal 5. We stayed in a twin room. Overall, the hotel ticked all the boxes for us. Check in was quick and easy. The room was very small, with not much room to walk around (especially with suitcases in the room). However, the room...

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Helpful?
1Thank Michael M
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for your feedback, I am pleased that you enjoyed your stay at Ibis London Heathrow and found the hotel to be good value for money. I hope that you will visit us again next time you fly from Heathrow. Kind Regards, Richard Lee General Manager

Middlesbrough, United Kingdom
Reviewed 20 November 2013

Booked a one night bed stop here before early morning departure from Heathrow so did not take breakfast option. Check in was efficient but slight difficulties as many of reception staff do not appear to speak the NATIONAL language too well!! Checked in to room which I expected to be clean and comfortable but was able to see lumps of...

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Helpful?
Thank pnbourne
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for your review, but I am sorry that there were some aspects of your stay which did not meet your expectations. We value all feedback received and we have made a note of your comments accordingly. Kind Regards, Richard Lee General Manager

Texas
Reviewed 19 November 2013

We booked this hotel in two different reservations for two rooms, three nights. After traveling 23 hours, we arrived at the hotel at 9:00am. Upon arriving, we were told there were no rooms available. at 9:30, the desk clerk told us they had our rooms available, but at a cost of 10 pounds per hour for early check-in, which I...

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2Thank BoboTexas
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for your feedback, but I was sorry to learn that you were dissapointed with your recent stay. Our standard check-in time is 12:00 midday which is one of the earliest of all hotels in the area, if guests wish to arrive several hours before this then we do charge a nominal amount for the addittional service, but I...

Reviewed 19 November 2013

We stayed here during our overnight layover. The city bus will pick you up at Heathrow and drop you off very close to the hotel making our layover effortless. The hotel was clean and roomy. The shower door (or lack thereof) was super weird... there was no curtain or door on the shower so you have to use a lot...

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Helpful?
Thank Kacit123
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for posting your feedback, and I am pleased that you had a good stay with us at Ibis London Heathrow Airport. For the benefit of other readers I would like to mention that the free bus is a local service operated by TFL. The free buses run between Heathrow Central Station to Harlington Corner which is a two...

Amsterdam, New York, Usa
Reviewed 19 November 2013

Review collected in partnership with Accorhotels.com
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Thank BusinessTravellerAms
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Michigan
Reviewed 18 November 2013

I stayed here for one night following several days of business in central London. I thought it would be easier to stay close to Heathrow for an early morning flight. In hindsight, I would have been better off staying in the city and taking the tube straight to Heathrow. It is a bit of a hassle to get to and...

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Thank texastech
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for posting your review, we value all the feedback we receive and have noted your comments. I am sorry if you found it difficult to reach the hotel. We are just 1.2 miles from the central terminal area (T1& T3). In addition to the Hoppa Bus which is a chargeable fare and shared with other hotels, there are...

Clifton, United Kingdom
Reviewed 17 November 2013

Not the closest hotel to Heathrow but relatively easy to get to using the hoppa bus service. Standard Ibis room, clean, quiet and comfortable. If you like eating a healthy (non fatty / oily option) main meal then eat elsewhere.

Review collected in partnership with Accorhotels.com
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Thank Barb D
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your feedback, I am glad that you enjoyed your stay with us. I am sorry that you did not find enough healthy options on our restaurant menu, we do offer several low-calorie meals which are marked as healthy choices, and we plan to extend this range of dishes on our new menu which starts in December....

Lincoln, United Kingdom
Reviewed 15 November 2013

Admittedly I booked this fairly last minute, so the prices were never going to be a bargain. However, at just over £65/night for a pokey room (not even any space to open medium sized suitcase except on the bed), I wish I had stayed in a Travelodge or Premier Inn. To then be charged a further £24 for overnight parking...

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Thank Tim C
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for posting your review, but I am sorry that your stay did not meet your expectations; we have noted your comments accordingly. However, I would like to clarify that our room facilities are comparable with the competitors you mention, and indeed we offer some facilities such as Free Wi-Fi, Tea & Coffee Facilities, Telephones etc. which they do...

Margate, United Kingdom
Reviewed 14 November 2013

have stayed here many times and it has changed very little. clean rooms and public areas, large car park, friendly bar and pub type café restaurant which serves a good value buffet breakfast. rooms are small but with everything you need including a full size bath tub. hotel is right on the boundary if the heathrow free bus zone and...

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Thank ds999999999
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for your review, I am pleased that you are happy with the hotel and find us reliable, clean and comfortable. We appriciate your loyalty to the hotel, and we look forward to your next visit. Kind Regards, Richard Lee General Manager

Newton Abbot, England, United Kingdom
Reviewed 13 November 2013

Stayed here following a late flight from Kathmandu and found the service and quality good for an airport hotel, it was clean and tidy and the breakfast excellent especially after airline food. Would definitely stay there again. Although search online for a good deal.

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Thank Andy B
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for the feedback, I am pleased that you enjoyed your stay and especially your breakfast. To get the best deal on your next stay, you will always find our best prices on our own website ibishotel.com Kind Regards, Richard Lee General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Ibis Hotel Heathrow is 1.2 Miles from terminals 1,2,3 & 4, and 4 miles from Terminal 5. The Hoppa bus goes every 20 minutes to & from the airport costing £5; take H6 from T1/2/3 or H56 from T4/5. There are also free local buses from Heathrow Central to Harlington Corner which is 2 min walk to hotel (buses 105/111/140). Central London is 15 minutes by train on Heathrow Express or 45min by tube on the Piccadilly line. Guests driving must register car at reception as we operate a ticketless carpark using ANPR cameras and parking costs £12 per day. Please use UB35AN for Satnav Ibis Hotel Heathrow offers 356 comfortable ensuite rooms, with Free Wifi, air-cooling, tea & coffee facilities and Freeview TV channels. Foggs Kitchen & Bar is located on the ground floor and is open 24 hours per day. Our breakfast buffer is served from 06:30-10:00 everyday, with a light continental breakfast served from 04:00 to 06:30 for early risers, or 10:00-12:00 for late risers. The bar menu is served midday to midnight with a range of international dishes, and the main restaurant is open 17:30 to 22:15 for dinner service. We also serve soft drinks and hot bar meals 24/7 - perfect if you are arriving from a late flight. ... more   less 

Additional Information about Ibis London Heathrow Airport

Address: 112 Bath Road, Hayes UB3 5AL, England
Region: United Kingdom > England > Greater London > Hayes
Price Range: RM222 - RM444 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London Heathrow Airport 3*
Number of rooms: 356
Reservation Options:
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Also Known As:
Ibis London Heathrow Airport Hotel Hayes
Ibis Hotel Hayes
Accor London Heathrow Airport
Ibis London Heathrow Airport Hayes, Greater London
Hotel Style:
#2 Green Hotel in Hayes
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Questions & Answers

Here's what travellers have asked, with answers from Ibis London Heathrow Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book ASAP for best rates (£35), get Taxi instead of shuttle as cost about same (around £10 per couple)”
 of 5 bubbles , 21 Feb 2017 | Read review
“Ours had a very small toilet room was on the 5th floor...”
 of 5 bubbles Y6418OPmikeh, 17 Feb 2017 | Read review
“I prefer the back and higher floors. But the decent windows cut out most outside nose anyway.”
 of 5 bubbles fionag648, 4 Feb 2017 | Read review
“Unsure, only stayed one night”
 of 5 bubbles BarryG93, 25 Jan 2017 | Read review
“Always ask for room on back side as front is bit noisy”
 of 5 bubbles mannie1978, 18 Jan 2017 | Read review
5 of 5