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Premier Inn London Hayes, Heathrow Hotel

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#8 of 12 Hotels in Hayes
Certificate of Excellence
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1 room 2 adults 0 children
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Premier Inn London Hayes, Heathrow Hotel
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442 Reviews from our TripAdvisor Community

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Showing 440: English reviews
Durham, United Kingdom
Reviewed 26 January 2017

Getting there was fun in the traffic, and unfortunately having been to many Premier Inns in the past, found this one to be a little disappointing. Thank goodness for the Hypnos bed as I slept well once the noise of people walking about on the creaking floors above had stopped. But it was the closest to Heathrow with suitable parking,...

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Helpful?
Thank Semae5529
Hull
Reviewed 25 January 2017

After driving 5 hours from Hull, arriving with 3 children and 3 adults for a family bereavement, was very disappointed to find out our two rooms that had been booked, were not available and we had to have them either on different floors or the other end of the hotel from each other. Not the best thing when we were...

Review collected in partnership with premierinn.com
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Thank emmaduval21
London, United Kingdom
Reviewed 24 January 2017

The staff are so friendly, this is our 2 no visit in a month. Nothing is too much trouble, requested extra pillows, towels and milk all delivered in 5 mins. Room was clean comfortable and well stocked with toiletries etc, even though we chose to take our own. This hotel says due to road can be bit noisy, on both...

Review collected in partnership with premierinn.com
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Thank Misskps
Manager-PIHayes, Manager at Premier Inn London Hayes, Heathrow Hotel, responded to this review

Dear Misskps, It is such a pleasure to have read such a great review about your recent stay with us at Premier Inn at Hayes Heathrow. We are very pleased to hear that, you have enjoyed and liked all aspects of our hotel including our accessible facilities, our welcoming and helpful staff and fantastic Housekeeping department. We look forward to...

Birmingham, United Kingdom
Reviewed 23 January 2017

It was ok for one night. I didn't think the hotel was in very good condition and could do with being refurbished. The staff were very helpfull and parking was good as is the location if visiting that area. The rooms are ok size but the bathroom was a little cramped. The heating was a bit iffy too.

Review collected in partnership with premierinn.com
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Thank 875amrikm
Manager-PIHayes, Manager at Premier Inn London Hayes, Heathrow Hotel, responded to this review

Dear 875amrikm, It was such a pleasure to have read your review about your recent stay with us at Premier Inn at Hayes Heathrow. We are very pleased to hear that, you liked most aspects of our hotel mainly our welcoming and helpful staff and our brilliant location, your other comments have been noted. We look forward to welcoming you...

Derby, United Kingdom
Reviewed 9 January 2017

Slept really well in these amazingly comfy beds! We have family that live nearby so we stay here and then spend important family time together! The staff are always fantastic, the rooms clean. And never had a bad night sleep!

Review collected in partnership with premierinn.com
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Thank Nicki-Beth
Manager-PIHayes, Manager at Premier Inn London Hayes, Heathrow Hotel, responded to this review

Dear Nicki-Beth, It was such a pleasure to have read such a great review about your recent stay with us at Premier Inn at Hayes Heathrow. We are very pleased to hear that, you have enjoyed and liked all aspects of our hotel including our exceptionally comfortable beds, our welcoming and helpful staff and fantastic Housekeeping department. We look forward...

burlescombe
Reviewed 4 January 2017

staff very supportive of our needs with 2 children with autism. relaxed and friendly. They were happy to help when we needed things and were happy to chat when we were stuck walking our toddler around at night when she was not tired.

Review collected in partnership with premierinn.com
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Thank andrew s
Manager-PIHayes, Manager at Premier Inn London Hayes, Heathrow Hotel, responded to this review

Dear andrew s It was such a pleasure to have read such a great review about your recent stay with us at Premier Inn at Hayes Heathrow. We were very pleased to hear that you enjoyed and liked all aspects of our hotel especially our friendly and helpful staff. We look forward to welcoming you back to many more great...

Bournemouth, United Kingdom
Reviewed 3 January 2017

Restaurant. Lack of choice, poorly heated. Poor service. No emergency bathing kit available anymore at the premier Inn. Didn't feel secure as main door on premier inn building didn't lock. The actual premier Inn doesn't have adequate security around the perimeters. Non residents were milling around.

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Thank Sean S
WhitbreadHotels, Premier Inn Team at Premier Inn London Hayes, Heathrow Hotel, responded to this review

Hi Sean Thanks for reviewing your stay with us. It's such a shame you were disappointed in your stay and your experience in the restaurant next door. We always want our guests to enjoy their meals in the restaurant next door while staying with us as we understand how important this is, so we've passed your comments on to the...

Glasgow
Reviewed 2 January 2017

Excellent night sleep, always woke up feeling good. Hotel staff were pleasant enough always welcomed you in or said goodbye. Will be returning next year in august, this will be our fourth time as it's close by to friends.

Review collected in partnership with premierinn.com
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Thank JessicaFx3
Manager-PIHayes, Manager at Premier Inn London Hayes, Heathrow Hotel, responded to this review

Dear JessicaFx3, It was such a pleasure to have read great review about your recent stay with us at Premier Inn Hayes Heathrow. We are very pleased to hear that, you enjoyed and liked all aspects of our hotel including our suitable location, welcoming and pleasant staff and of course our amazing beds. We look forward to welcoming you back...

Antwerp, Belgium
Reviewed 29 December 2016

good location. has a restaurant, even a couple fast food places right outside. ATM not far from hotel. parking space, direct bus line to Heathrow terminals 1/2/3/4/5 (1 min walk to bus stop) (takes about 30 minutes depending on traffic.) very clean room. lots of space. friendly staff! only met nice people!

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Thank paul_boonen
Birmingham, United Kingdom
Reviewed 28 December 2016

The single bed provided to us for child was broken and attendent was sure is not broken and had to show her its broken then she changed the bed other than that was a good experience and staff at reception are very cooperative

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Thank rafiqjumanii

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
Official Description (provided by the hotel)
Twenty minutes from the airport and handy for heading to up to RAF Northolt or over to Wembley ... more   less 

Additional Information about Premier Inn London Hayes, Heathrow Hotel

Address: 362 Uxbridge Road, Hayes UB4 0HF, England
Region: United Kingdom > England > Greater London > Hayes
Price Range: RM310 - RM526 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn London Hayes, Heathrow Hotel 3*
Number of rooms: 86
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Also Known As:
Premier Inn Hayes Heathrow Hotel Hayes
Premier Inn London Hayes, Heathrow Hotel Greater London
Hotel Style:
#2 Family Hotel in Hayes
#5 Romantic Hotel in Hayes
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn London Hayes, Heathrow Hotel staff and other travellers.
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Questions? Get answers from Premier Inn London Hayes, Heathrow Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms next to stairs and on ground floor can be a little noisier”
 of 5 bubbles 916vanessan, 11 Mar 2017 | Read review
“Airport hotel good parking just lots of contractors as guests noisy”
 of 5 bubbles arrowrider, 23 Nov 2016 | Read review
“Top floor rooms are quieter, if you ask they will put you at the end of the corridor that is away from the stairwell. Room 228 was good.”
 of 5 bubbles 346BenW, 17 Oct 2016 | Read review
“Don't leave the window open! You will regret it as its bloody noisy outside!”
 of 5 bubbles LennyB75, 5 Oct 2016 | Read review
“No tip - my room was very quiet, though not too sunny.”
 of 5 bubbles L4433JXterryc, 22 May 2016 | Read review
5 of 5