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Leonardo Hotel London Heathrow Airport

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Leonardo Hotel London Heathrow Airport
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1,484 Reviews from our TripAdvisor Community

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There are newer reviews for Leonardo Hotel London Heathrow Airport
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Showing 1,396: English reviews
Iron Ridge, Wisconsin
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 December 2014

My mum and I stayed here the night before a flight from Heathrow. It was a little difficult to find. However, the staff were very friendly and helpful and we had a relaxing night before our flight. We ate in the restaurant and had an excellent meal.

Helpful?
Thank Ogof
GMSTU, General Manager at Leonardo Hotel London Heathrow Airport, responded to this review

Dear Ogof, Thank you for your review. I am glad to hear that you enjoyed the restaurant and had a relaxing night before your flight. Happy to read that our staff were helpful to you. Thank you again and we hope to see you back here soon. Kind Regards Greg Stuart General Manager More 

Sweden
Level Contributor
493 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 272 helpful votes
Reviewed 3 December 2014 via mobile

Holiday Inn at Airport, West Drayton is a very pleasant stay. Nice staff and the rooms at 6 Floor is great. Spacious, very modern rooms with flatTV and perfect bed even two different type of pillows to choose between. Bathroom, nice size and marble bench makes it looks gordious.

Helpful?
Thank Pschon
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 December 2014

Stay in this hotel a few time for early flights out. Ideal hotel location for Heathrow, and good facility. also to note was given great assitance to sort booking out by Andzelika Rosiak. She is so helpful Thanks

Helpful?
1 Thank Jimmy N
GMSTU, General Manager at Leonardo Hotel London Heathrow Airport, responded to this review

Dear Jimmy N Thank you for the wonderful feedback! It is nice to read such great comments about our staff. We will pass on the compliments to her. We thank you for choosing to stay in our hotel and hope to welcome you back soon. Kind Regards Greg Stuart General Manager More 

Hoi An, Vietnam
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 December 2014

We stayed here because it was close to the airport, we were a little disappointed with the hotel, it seemed a little worn ( or maybe we expected better) It was convenient to the airport We found reception was not overly friendly and not helpful with any queries that we had Would we stay here again...........not sure

Helpful?
Thank Audrey184
GMSTU, General Manager at Leonardo Hotel London Heathrow Airport, responded to this review

Dear Audrey184 Thank you for your feedback. I apologise that we didn't meet your expectations and we will take the relevant action where necessary. We are currently refurbishing parts of the hotel and this should be completed soon. We would love to welcome you back again to try and exceed your expectations next time. Kind Regards Greg Stuart General Manager More 

Herne Bay
Level Contributor
106 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
Reviewed 1 December 2014 via mobile

Stayed here on business for one night. Recently refurbished with nice rooms. Basic toiletries and hairdryer available with free wifi throughout even in your room. Fantastic food in the restaurant with a great variety on offer. Fantastic check in although my key didn't work when I arrived to my room on the tenth floor which is a little frustrating when... More 

Helpful?
Thank lisylouHerneBay
Proud to be British
Level Contributor
83 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 29 November 2014

Everytime we fly from Heathrow we stay at this hotel and we have never been dissapointed, It is easily accesible via the transit buses to/from the airport. Always comfortable, clean and relaxing both before and after flights. Staff are always friendly, helpful and eager to please. Food is good quality whether you use the restaurant or prefer to use the... More 

Helpful?
1 Thank longhair9
GMSTU, General Manager at Leonardo Hotel London Heathrow Airport, responded to this review

Dear longhair9 Thank you for your review and for making us your main choice of hotel in the Heathrow area. I am pleased to hear that our staff are always friendly and that you enjoy the food. We look forward to welcome you back in the future and thank you once again. Kind Regards Greg Stuart General Manager More 

Guernsey
Level Contributor
135 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 27 November 2014

I stayed here for one night before departing from Terminal 5 for Nairobi. The hotel was convenient for this purpose and the taxi ride was a reasonable price. The check in was smooth, but later discovered I was in a handicapped room. This was fine, but it would have been better if I had been asked if it was OK... More 

Helpful?
Thank manfromguernsey
GMSTU, General Manager at Leonardo Hotel London Heathrow Airport, responded to this review

Dear manfromguernsey Thank you for your review. I am very pleased to hear that our hotel was located at a convenient location as per your needs. We appreciate your feedback in regards to the accessible room and we will make point to notify guests beforehand. We look forward upon welcoming you back in the future. Kind regards Greg Stuart General... More 

Manchester, United Kingdom
Level Contributor
97 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 26 November 2014 via mobile

good standard holiday inn. Not the most modern of rooms but well equiped, comfortable and importantly well looked after. No issue with parking which was free when I stayed Bar and bar food all good and the staff were all very attentive and helpful Will stay here again

Helpful?
Thank 230JH230
GMSTU, General Manager at Leonardo Hotel London Heathrow Airport, responded to this review

Thank you 230JH230 for that review - I am so pleased to hear that our staff were attentive to your needs and I am glad you enjoyed our food. We look forward to having you back soon. Kind Regards Greg Stuart General Manager More 

San Jose, Costa Rica
Level Contributor
86 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 22 November 2014

Well located, rooms are clean, large and neat. It has a good restaurant, and the staff is very attentive. It has very good soundproofing. The bathroom was super clean and nice. And it is located near the Kew Royal Botanical Gardens. It has a free shuttle service to the airport.

Helpful?
1 Thank Pablo B
GMSTU, General Manager at Leonardo Hotel London Heathrow Airport, responded to this review

Dear Peranakan2014 Thanks for that lovely review- it was good to see that our staff were attentive to your needs and you found the place to be in great condition. We look forward to your return. Regards Greg Stuart General Manager More 

Level Contributor
118 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 16 November 2014 via mobile

Flying out of heathrow terminal 5 at 8.30am and living in the midlands I needed a night stop for myself and my husband found this hotel on Last min.com hotel is well located for terminal 5, upon arrival we were greated by Jason who was very helpful and friendly and when our tv in room would not work he upgraded... More 

Helpful?
1 Thank Babbasue
GMSTU, General Manager at Leonardo Hotel London Heathrow Airport, responded to this review

Dear Babbasue Thank You very much for your feedback, I am very pleased to hear that our hotel was located at a convenient location as per your needs. I am glad to hear our staff member Jason could help you and I will ensure that your kind comments are shared with the team. We look forward upon welcoming you in... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy Leonardo Hotel London Heathrow Airport for all the convenience of the airport with excellent transport links to central London. We are just 5 minutes from Heathrow Airport by Hoppa bus or taxi so staying with us is a great way to relax in a fresh and modern hotel. With our triple-glazed windows, flat screen TVs, air conditioning and free Wi-Fi in every non smoking guest room, we aim to make your stay as productive and refreshing as you require. ... more   less 

Additional Information about Leonardo Hotel London Heathrow Airport

Address: Sipson Way - Bath Road, West Drayton UB7 0DP, England (Formerly Holiday Inn London - Heathrow)
Region: United Kingdom > England > Greater London > West Drayton
Price Range: RM293 - RM449 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Leonardo Hotel London Heathrow Airport 4*
Number of rooms: 230
Reservation Options:
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Also Known As:
Holiday Inn London - Heathrow Hotel West Drayton
Holiday Inn West Drayton
Leonardo Hotel London Heathrow Airport West Drayton, UK - Greater London
Hotel Style:
#5 Luxury Hotel in West Drayton
#6 Business Hotel in West Drayton
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Questions & Answers

Here's what travellers have asked, with answers from Leonardo Hotel London Heathrow Airport staff and other travellers.
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Questions? Get answers from Leonardo Hotel London Heathrow Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great for a stopover before or after a fight”
 of 5 bubbles Meurig3005, 28 Nov 2016 | Read review
“Book elsewhere!”
 of 5 bubbles ElaineB848, 18 Nov 2016 | Read review
“Rooms not overlooking airport/road are quieter”
 of 5 bubbles MNW99, 8 Nov 2016 | Read review
“We had a rom with a view of Heathrow airport . It was lovely to see the planes taking off and landing”
 of 5 bubbles pamelasK1943DJ, 6 Nov 2016 | Read review
“Lower floors with excellent security”
 of 5 bubbles YvonneS203, 27 Oct 2016 | Read review
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