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Crowne Plaza Hotel London-Heathrow

Booking.comUS$78*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$91*
US$78*
US$91*
US$78*
US$91*
US$78*
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Crowne Plaza Hotel London-Heathrow
Crowne Plaza Hotel London-Heathrow
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2,810 Reviews from our TripAdvisor Community

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Showing 2,709: English reviews
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Syracuse
Reviewed yesterday NEWvia mobile

Stayed at the Crowne Plaza on points recently when passing through London overnight on business. Very nice option at Heathrow. Rooms are nice (I was upgraded), the service is good, there are a variety of food options on site. You still have to deal with the hassles that come with being at Heathrow: bus, tube, etc., but that's life.

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Helpful?
Thank Jstinziano
HOTEL’S FAVOURITE REVIEW
Reviewed 17 March 2017 via mobile

I stayed at the Crowne Plaza Heathrow for work for three nights and wasn't expecting much as usually hotels near airports are like cattle markets! There are areas of the hotel that are a little bit tired (pool changing rooms and some of the flooring) but it's the staff that make this hotel amazing - from the second I got...

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Helpful?
1Thank Boingaroo
About Hotel's Favourite Review
AmanBhuiyan, Front Office Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear Boingaroo, Thank you for choosing Crowne Plaza London-Heathrow and taking your time to write this detailed review. I am very pleased that you have enjoyed your stay with us and that we were able to deliver outstanding experience. I have shared your feedback with our Food and Beverage manager so Stela can get recognised for her excellent service. Your...

Reviewed yesterday NEWvia mobile

Have stayed in this hotel twice now and it was wonderful.stayed in with my family for my sister in-lawyers wedding. Clean and lovely atmosphere. The family room is spacious. The club lounge is top of it all. friendly staff and excellent food. Will definitely come back

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Helpful?
Thank ufos4u
Newquay
Reviewed 2 days ago NEW

Good Bedroom and choice of Cafe/Restaurants which offered fine variety of food. The Hotel represents excellent value for money especially with its close proximity to the Airport. The staff were courteous and helpful. We have stayed at this Hotel twice, leaving the car there whilst abroad.

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Helpful?
Thank Patrick O
Worcester, United Kingdom
Reviewed 2 days ago NEW

The room was pleasant but nothing exceptional however for an airport hotel it is recommended. The bed was really comfortable and I had a great nights sleep. I didn't suffer from any external noise which is often a worry at airport hotels. The staff were efficient and friendly on checking in and out. The only real criticism is that the...

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Thank theGors
Lincolnshire, United Kingdom
Reviewed 5 days ago NEWvia mobile

Room was ok, it had adjoining door and could hear what everyone next door was saying despite them not being particularly loud. The toilet blocked, the sink didn't drain and shower was weak. It's expensive for what is essentially a Holiday Inn, and car parking is extortionate. You can hear traffic all night from the main road. Location is ok...

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Helpful?
1Thank David C
AmanBhuiyan, Front Office Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear David Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza LONDON - HEATHROW. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our...

Manchester, United Kingdom
Reviewed 6 days ago NEW

Upon arrival I received a friendly greeting from Attila (if I can remember how to spell his name). He thanked me for waiting and was very courteous. Attila not only sorted out my check in and parking (£16 per day), but talked me through the hotel facilities that were available throughout my stay (as I took the free shuttle bus...

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Helpful?
Thank barbiegirl_14
AmanBhuiyan, Front Office Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear Barbie Girl Thank you so much for such an amazing review , rest assure this feedback will be passed on to the mentioned staff , We are pleased to know you had a great stay and we were up to expectations with our service level . Once again thank you and we looking forward to welcome you back in...

leeds
Reviewed 1 week ago

This is an ideal hotel if you're using the airport. Parking was easy and the getaway swift on chechout. Quick transfer time on the Hoppa bus and close to the M4 but quiet. Service at reception was polite and efficient.

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Helpful?
Thank imacbeth
London, United Kingdom
Reviewed 1 week ago

The Crowne Plaza Heathrow fails to maintain the IHG standard for business travelers and conferences. The staff lack training in hospitality. The management is too distant and removed from what's going at the hotel. My colleagues stayed at the hotel during our conference and found the rooms very uncomfortable due to the temperature controls not working. Food is average and...

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Helpful?
Thank N b
Bradford, United Kingdom
Reviewed 1 week ago

We stayed at the Crown Plaza in Mid April before flying out. The hotel is easy enough to find from the motorway. On arrival it was a short wait as a number of people arrived at the same time as ourselves. I explained that i was an IHG member and the receptionist confirm that our room had been upgraded. On...

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Helpful?
Thank stevecaroline1958

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The newly refurbished Crowne Plaza London Heathrow Hotel is conveniently located for all Heathrow airport terminals including the new Terminal 5. In addition, M4 & M40 are only minutes away. The Hotel is just 2 minutes from Stockley Park. Complimentary transfers offered to Stockley Park whilst Bedfont Lakes Business Park is only a short drive away. Crowne Plaza London Heathrow is an ideal base while on Business or to explore Central London, Legoland Windsor, Ascot Racecourse, Wembley, and Twickenham. All bedrooms are spacious, modern & equipped with air conditioning and high-speed internet. The Hotel offers family rooms & accessible rooms including one with hoist facilities. Why not upgrade to the Club floor with access to Crowne Plaza Club Lounge where you can enjoy complimentary Continental Breakfast, complimentary WiFi in the lounge, drinks & canapes. Crowne Plaza London Heathrow is the place to Meet with 23 meeting and conference rooms for up to 200 delegates. All conference rooms have natural daylight and WiFi. Crowne Plaza London Heathrow is the ideal Legoland hotel for exploring all the park has to offer with journey times to the park of only 20 minutes The Hotels Leisure Club Spirit boasts Heathrow's largest indoor pool, whirlpool, sauna and fully equipped gym and treatment rooms. ... more   less 

Additional Information about Crowne Plaza Hotel London-Heathrow

Address: Stockley Road, West Drayton UB7 9NA, England
Region: United Kingdom > England > Greater London > West Drayton
Price Range: RM391 - RM748 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel London-Heathrow 4*
Number of rooms: 465
Reservation Options:
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Also Known As:
Crowne Plaza London Heathrow
Crowne Plaza West Drayton
Crowne Plaza Heathrow
Crowne Plaza Hotel London-Heathrow West Drayton, UK - Greater London
Hotel Style:
#2 Luxury Hotel in West Drayton
#3 Romantic Hotel in West Drayton
#3 Business Hotel in West Drayton
#4 Family Hotel in West Drayton
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel London-Heathrow staff and other travellers.
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Ipswich, United Kingdom
Shrewsbury, United Kingdom

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Questions? Get answers from Crowne Plaza Hotel London-Heathrow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A good number of easy access ground floor bedrooms.”
630patricko, 23 May 2017 | Read review
“If you want breakfast, buy a voucher from reception. It's £5 cheaper than paying in the restaurant.”
636paulinea, 6 May 2017 | Read review
“Ask for a Club Room.”
jamessI7595LX, 29 Apr 2017 | Read review
“Avoid in-room dining”
526ColinK, 18 Apr 2017 | Read review
“Pay the extra and go CLUB you wont be disappointed”
lcbmmb, 29 Mar 2017 | Read review
5 of 5
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US$78* /night
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Prices are for 1 room, 2 adults
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