We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Novotel London Heathrow

Booking.comUS$58*
View Deal
Certificate of Excellence
GreenLeadersBronze level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$71*
US$58*
US$71*
US$58*
US$71*
US$58*
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Novotel London Heathrow
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,307 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,081: English reviews
Start your review of Novotel London Heathrow
 Click to rate
Cambridge, United Kingdom
Reviewed 2 days ago NEW

This is just one of those places to stay the night when flying from (or to) Heathrow. But it does a good job of being a little better than purely utilitarian, and I found it very reasonable value. There was fairly good food available in the bar area, and I would certainly be happy to use it again.

 Report
Helpful?
Thank Jason J
SilviaSpanu, Manager at Novotel London Heathrow, responded to this review

Dear Jason J, Thank you for taking the time to share your experience with us, here at Novotel London Heathrow Airport. We are so happy to hear you enjoyed ur services, standard and facilities. I will pass you message to the rest of the staff. Thank you again from all the Novotel London Heathrow team for taking the time to...

HOTEL’S FAVOURITE REVIEW
Reviewed 29 January 2017 via mobile

We're a family of 4, with an 11 year old and a 2 year old. We'd booked an overnight stay for our early morning flight without breakfast, we didn't use the restaurant so I have no opinion on this facility. On arrival, we were greeted by a member of staff who was very welcoming and great with the children. They...

 Report
Helpful?
1Thank Lyndsay C
About Hotel's Favourite Review
BradleePillay, Front Office Manager at Novotel London Heathrow, responded to this review

Dear Lyndsay C, Thank you very much for your review, I am pleased that you enjoy your stay with us. I will pass on your comments about the staff member who checked you in I'm sure it will serve as an encouragement. We look forward to welcoming you back soon in our hotel

Sherborne, United Kingdom
Reviewed 2 days ago NEWvia mobile

I had to combine a business trip to North Africa with a weekend visit to Geneva. I parked my car at the hotel on an 8-day ticket and took the Hoppa bus H51 in to Terminal 4. On my return I swapped suitcases, booked into the hotel and had supper - cuttlefish rings and steak plus a reasonable red wine....

 Report
Helpful?
Thank Rowlie M
SilviaSpanu, Manager at Novotel London Heathrow, responded to this review

Dear Rowlie M, Thank you very much for taking the time to share your experience with us about your sta at Novote London Heathrow. We are very happy to hear you enjoyed your stay, the service provided and our facilities. I am very happy to share your comment with the rest of the team. Thank you again from all the...

Dover, United Kingdom
Reviewed 3 days ago NEW

We booked a park and stay for our next-day departure from Heathrow. When we arrived, one of the beds in our room clearly had not been made. I rang Reception and, after a bit of a wait (not ideal after a 2 hour drive), we were re-roomed and given a complimentary drink. That said, the room was very comfortable, the...

 Report
Helpful?
Thank Margaret H
Nottingham, United Kingdom
Reviewed 3 days ago NEW

The hotel was beautiful inside and the staff were very friendly. The evening buffet was really nice as well but they did tell us the wrong price for the kids. The only downside to this hotel was the bed it was like lying on concrete and none of us got a wink of sleep unfortunately.

Review collected in partnership with Novotel Hotels
 Report
Helpful?
Thank Andrea H
SilviaSpanu, Manager at Novotel London Heathrow, responded to this review

Dear Andrea H, Thank you so much for your very positive feedback about your experience in our hotel, here at Novotel London Heathrow. We are very happy to hear you enjoyed our services, facilities and standards. I will personally share this comment with all the rest of the staff. We are sorry about the issue you encountered with the bed,...

South yorkshire
Reviewed 3 days ago NEWvia mobile

Hotel looks fantastic internally and externally. I was in an executive queen room, very spacious but needs to be made a little comfier. Lovely selection of coffee. Bed comfy, bed linen was not very clean had lots of marks on it. The bathroom wasn't as clean as other hotels I have stayed in. Bathroom needs to have a slip mat,...

 Report
Helpful?
Thank Knitpicker
SilviaSpanu, Manager at Novotel London Heathrow, responded to this review

Dear Knitpicker, Thank you for taking the time to share your experience about your stay with us, here at Novotel London Heathrow. We are very happy to hear you enjoyed our facilities, services and standards. I will share this message with the rest of the team. We are providing bath's mat for every guests, hence I will double check with...

Milton Keynes, United Kingdom
Reviewed 6 days ago NEW

It was really worth to stay on this hotel. The price was accessible, the service from staff very good. However the reason for the 3 stars was only due to a hair that my child found on his desert....By the high quality of the cleanness of the bedroom, bathroom and in general, i could consider this as a "rare mistake"...

 Report
Helpful?
Thank alexandre454
SilviaSpanu, Manager at Novotel London Heathrow, responded to this review

Dear alexandre454, Thank you for taking the time to share your nice review with us at Novotel London Heathrow. We are very happy to hear you enjoyed our services, facilities and that our staff was delivering a good quality service throughout all your stay. We also can guarantee that the hair found from your children, it is a rare mistake...

West Midlands, United Kingdom
Reviewed 1 week ago NEW

We had a wonderful stay with all the staff very helpful and smiling. The room was clean and tidy and had everything we needed for the stay. It has a nice indoor swimming pool. The only downside was the window latch was broken so no matter what position you left it in it remained unlocked and could open with a...

 Report
Helpful?
Thank SunSeaSand786
SilviaSpanu, Manager at Novotel London Heathrow, responded to this review

Dear SunSeaSand786, Thank you very much for sharing your review about your stay with us, here at Novotel London Heathrow. We are very happy to hear that our colleagues were so helpful throughout your stay. We could have change the room if asked or informed, we are just very sorry to hear about the experience you encountered during your night...

Reviewed 1 week ago

Nothing was a problem for the staff,anytime we asked for advice they were more than keen to help,hotel has a private taxi firm ,just wish we would have known an not had to pay a crazy price to get to hotel, we found there taxi prices unbeatable..

 Report
Helpful?
Thank Jillian T
SilviaSpanu, Manager at Novotel London Heathrow, responded to this review

Dear Jillian T, Wow! Thank you very much for your amazing comment! We are extremely happy about your feedback regarding your stay at Novotel London Heathrow. I will personally share this message with all the team as I am 100% sure they will love it! Thank you again from all the Novotel London Heathrow team, we hope to host you...

Reviewed 1 week ago

We had a nice stay, for Easter Holidays. Nice and friendly staff everywhere, check in smooth and quickly. Breakfast was good quality and price, staff very attentive and careful with kids. Nice and big bar area with nice signature drinks. Rooms needs some upgrade but all in one was a nice stay. We will definitely come back!!

 Report
Helpful?
Thank żaneta M
SilviaSpanu, Manager at Novotel London Heathrow, responded to this review

Dear żaneta M, Wow! Thank you very much for your amazing 5 stars review regarding your stay at Novotel London Heathrow Airport. We are so happy to hear you enjoyed our services, facilities, quality standards and especially that our staff was prompt and willing to help. Thank you again from all the Novotel London Heathrow Airport team for sharing you...

403 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (312)
Viewed
Room/Suite (78)
Viewed
Bathroom (38)
Viewed
Hotel & Grounds (42)
Viewed
View from Room (7)
Viewed
Pool/Beach Area (7)
Viewed
Family/Play Areas (8)
Viewed
Dining (17)
Viewed
Other (115)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (91)
Viewed
Room/Suite (32)
Viewed
Bathroom (2)
Viewed
Dining (13)
Viewed
Business Centre/Function Rooms (4)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (14)
Viewed
Other (25)
07/05/2017 08/05/2017
Hotels you might also like...
Also consider these accommodations in or near West Drayton
0.2 km away
Crowne Plaza Hotel London-Heathrow
1.9 km away
Hyatt Place London Heathrow Airport
1.8 km away
Leonardo Hotel London Heathrow Airport
Show Prices
Show Prices
Show Prices
2.1 km away
Renaissance London Heathrow Hotel
2.9 km away
Premier Inn London Heathrow Airport (Bath Road) Hotel
1.9 km away
Ibis Styles London Heathrow Airport
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just a short drive from one of London's main international airports, Novotel London Heathrow Airport is the perfect place for a stopover. Whether travelling in or out of the capital, you are guaranteed a restful night's sleep. Enjoy the luxury of our indoor heated swimming pool and ensure your travels are stress-free at Novotel. ... more   less 

Additional Information about Novotel London Heathrow

Address: Cherry Lane, West Drayton UB7 9HJ, England
Region: United Kingdom > England > Greater London > West Drayton
Price Range: RM341 - RM643 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London Heathrow 4*
Number of rooms: 178
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Expedia, Hotels.com, Travelocity, Priceline, Hotwire, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your Novotel London Heathrow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel London Heathrow Hotel West Drayton
Novotel Hotel London Heathrow
Novotel West Drayton
West Drayton Novotel
Novotel London Heathrow West Drayton, UK - Greater London
Hotel Style:
#1 Green Hotel in West Drayton
#3 Family Hotel in West Drayton
#3 Luxury Hotel in West Drayton
#5 Business Hotel in West Drayton
#6 Romantic Hotel in West Drayton
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Novotel London Heathrow staff and other travellers.
36 questions
Ask a question

See all questions (36)

Questions? Get answers from Novotel London Heathrow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Queen size beds are good”
fredhasnoboys, 4 Apr 2017 | Read review
“Opt for a Executive Room instead of the Regular or Superior.”
NashP470, 20 Mar 2017 | Read review
“Become an accor club member to get reduced prices and other benefits”
B9009QKgaryc, 1 Mar 2017 | Read review
“interior one”
AUKASISA, 22 Feb 2017 | Read review
“All rooms are very quiet.”
marcelot845, 10 Feb 2017 | Read review
5 of 5
Booking.com
US$58* /night
View Deal
NovotelUS$58
Expedia.comUS$58
TripAdvisorUS$58
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates