We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel London Heathrow

Save
Traveller (399)
Room & Suite (171)
Dining (35)
You may also like
See all
Nearby Hotels
Overview
  • Excellent29%
  • Very good42%
  • Average19%
  • Poor6%
  • Terrible4%
Travellers talk about
“separate toilet”(47 reviews)
“swimming pool”(98 reviews)
“the sofa bed”(41 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Novotel London Heathrow
Special Offer: CHEAPEST ONLINE RATES!
Hotel deals
Offers from Novotel London Heathrow
Special Offer: CHEAPEST ONLINE RATES!
Hotel deals
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (2,669)
There are newer reviews for Novotel London Heathrow
See the most recent reviews
Filter reviews
2,413 results
Traveller rating
722
925
482
173
111
Traveller type
Time of year
LanguageEnglish
More languages
722
925
482
173
111
Show reviews that mention
All reviewsseparate toiletswimming poolthe sofa bedhoppa buscar parkexecutive roomhotel restaurantfamily roomlondon heathrowclose to the airportan early flightbetween flightsstayed here for one nightan overnight stayxboxlegolandpounds
FilterEnglish
Updating list...
21 - 25 of 2,413 reviews
Reviewed 7 May 2018

This property needs a serious refurbishment (bathrooms, furniture, carpet, curtains, windows...). I believe that the biggest matter that regards this property is a very noisy streets - impossible to have a quite room/sleep. Your staff is very professional and helpful - that matter and compensate...More

Review collected in partnership with Accorhotels.com
1  Thank deurandik
Response from Roberto A, Front Office Manager at Novotel London HeathrowResponded 3 weeks ago

Dear deurandik, Thank you for taking the time to review Novotel London Heathrow Airport M4J4. We are pleased to hear that you enjoyed your most recent stay with us. We would like to thank you for your kind words and compliments regarding our team and...More

Reviewed 30 April 2018 via mobile

Upon arriving I noticed there was no check in desk which seemed a bit strange. I couldn’t really tell who was working there and who was customers, a static desk would provide a point of reference for customers.Nonetheless I was checked in by a young...More

1  Thank Simon M
Response from Roberto A, Front Office Manager at Novotel London HeathrowResponded 3 weeks ago

Dear Simon M, Thank you for taking the time to review Novotel London Heathrow Airport M4J4. We are sorry to hear that you recent stay with us didn't meet your expectations. Our hotel is the pilot hotel for a new concept of no traditional reception...More

Reviewed 30 April 2018 via mobile

We stayed here over the weekend so checked in on a Saturday. The car park had a good few spaces available at £12 per 24hours. Reception wasn’t too busy and we were seen straight away. They have a ‘stand’ rather than a reception desk and...More

1  Thank LouBellz
Response from Roberto A, Front Office Manager at Novotel London HeathrowResponded 3 weeks ago

Dear LouBellz, Thank you for taking the time to review Novotel London Heathrow Airport M4J4. We are pleased to hear that you generally enjoyed your most recent stay with us. We agree that our rooms are in need of a make over which is planned...More

Reviewed 29 April 2018 via mobile

While this hotel is a little further from the airport than others in the area, it is exactly what you expect from the usual high standard of the Novotel. Comfortable stay, good food at the bar and a great buffet breakfast. Handy to be able...More

Thank welshprotraveller
Response from Roberto A, Front Office Manager at Novotel London HeathrowResponded 3 weeks ago

Dear welshprotraveller, Thank you for taking the time to review Novotel London Heathrow Airport M4J4. We are pleased to hear that you enjoyed your most recent stay with us (and the dog too!). We would like to thank you for your kind words and compliments...More

Reviewed 28 April 2018

More

Review collected in partnership with Accorhotels.com
Response from Roberto A, Front Office Manager at Novotel London HeathrowResponded 3 weeks ago

More

View more reviews
Most Booked Properties in West Drayton
See allSee all
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$77 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in West Drayton
#3 Family Hotel in West Drayton
#4 Luxury Hotel in West Drayton
#5 Business Hotel in West Drayton
#6 Romantic Hotel in West Drayton
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$77 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in West Drayton
#3 Family Hotel in West Drayton
#4 Luxury Hotel in West Drayton
#5 Business Hotel in West Drayton
#6 Romantic Hotel in West Drayton
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (399)
Room & Suite (171)
Dining (35)
Pool & Beach (8)
Family and Play Areas (8)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
jenny18o
2 April 2018|
AnswerShow all 2 answers
Response from loulou089 | Reviewed this property |
The best thing is to go onto the web site I have no idea.
0
Votes
Grant S
1 March 2018|
AnswerShow all 3 answers
Response from Tk T | Reviewed this property |
Yes you can park but they will charge for parking.
0
Votes
Mary B
1 December 2017|
AnswerShow all 6 answers
Response from Kebuh | Reviewed this property |
Hoppa Bus service is the most convenient from Heathrow. Check out NATIONAL EXPRESS website
1
Vote
Room Tips
"The hotel is new or being renovated, so not all services were available"
Read review
"Do not bother"
Read review
"Inside rooms are quieter"
Read review
"Views to the internal atrium are interesting !"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing