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Thistle London Heathrow Hotel

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Thistle London Heathrow Hotel
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2,404 Reviews from our TripAdvisor Community

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Glasgow, United Kingdom
Reviewed yesterday NEW

Pretty typical airport hotel, great positions overlooking the runway and a great terrace to sit and have a drink. Breakfast was great, dinner was just below average, rooms were basic and old fashioned , needs some TLC. You have to walk through the whole restaurant to get to the bar which wasn't ideal

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Helpful?
Thank stuart w
Sutton in Ashfield, United Kingdom
Reviewed 2 days ago NEW

Stayed here on return from holiday as we had parked car here. Found the room clean,basic but very tired as was the Hotel.Well situated for terminal 5 and the Pod (thats why we booked it).Staff where nice. Food was okay but along with the drinks very expensive for pub grub.Breakfast was good.All in all it did its job for us...

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Helpful?
Thank chrisworthington48
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your review. We are glad you enjoyed your stay, meals and found the team helpful and friendly. We are working hard to improve the standard of the room and facilities. We do hope to welcome you back to the hotel in the future. Next time please visit our website for our parking packages and sign up for...

Reviewed 2 days ago NEWvia mobile

As soon as I came into the front door, I was greeted very nicely, and the customer service was fenominal from the very beg, the only thing I could add to this hotel would probably be Amity bags, other than that, this place is absolutely brilliant, and I would stay here again without a second thought

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Helpful?
Thank Ignat B
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your review. We are glad you enjoyed your stay and found the team helpful and friendly. We are delighted that you would like to return to the hotel in the future. Next time please visit our website for our parking packages and sign up for complimentary breakfast. Kind Regards,

Reviewed 2 days ago NEW

We stayed here for one short night before a very early flight the next morning. Checking in and out was quick and easy, and the room was clean—a no friction stay. The hotel is older but it's well maintained. The POD transportation system to the airport is just outside the parking lot, so it makes getting to the terminal very...

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Helpful?
Thank camfisk
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your review. We are glad you enjoyed your stay and found the location of the hotel convenient and enjoyed the Pod system for easy transport to the airport. We do hope to welcome you back to the hotel again in the future. Next time please visit our website and sign up for complimentary breakfast. Kind Regards,

Warwickshire, United Kingdom
Reviewed 3 days ago NEW

We stayed on a Sunday night before an early flight out from Terminal 5. We got a really a good deal including parking for up to 22 days and were attracted by access to T5 via the pod system. We have previously stayed at the Sofitel T5 but the price with three weeks parking was something around £700 when we...

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Helpful?
Thank andmar
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your review. We are glad you enjoyed your stay and found the location of the hotel convenient for easy transport to the airport via the Pod. We are delighted that the team were helpful and friendly. We do hope to welcome you back to the hotel again in the future. Kind Regards,

Tsilivi, Greece
Reviewed 3 days ago NEW

An ideal location to stay when travelling from terminal 5. Being next to the hotel the Pod is an excellent method of transfer to the terminal. The staff were very polite and helpful. Dinner & breakfast in the Runway View Restaurant was very good. The restaurant manager "Ricardo" made you feel very welcome. Would visit the restaurant again for meal.

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Helpful?
Thank Mekeon54
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your review. We are glad you enjoyed your stay, meals, watching the planes from the Runway View Restaurant and Bar and we are glad you found the location of the hotel convenient for easy transport to the airport via the Pod. We are delighted that the team were helpful, friendly and delivered great service and I will...

Leicester, United Kingdom
Reviewed 3 days ago NEW

Stayed at this hotel for one night for a short visit to the area. The check in process was quick & efficient. The room I was allocated was clean, tidy all usual amenities tea, coffee etc. Room 666 1st Floor Bed was comfortable. Sleeping was delayed due to the aircraft noise but to be expected I suppose when you stay...

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Helpful?
Thank John S
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your review. I am glad you enjoyed your stay, meals, watching the planes from the Runway View Restaurant and Bar and we are glad you found the location of the hotel convenient for easy transport to the airport. We do hope to welcome you back to the hotel again in the future. Kind Regards,

Bristol, United Kingdom
Reviewed 3 days ago NEW

Stayed here a few times before and had much better experiences......Check in good nice lady on reception.....room ok as to expectations but the maids outside very noisy and looking forward to a Sunday morning lie in not what the maids got up to the night before or who in the hotel is not living up to expectations ...not really the...

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Helpful?
Thank celticmaiden18
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for you recent comments. I was very sorry to read you were not impressed with your stay and for the problems you encountered. I will certainly look into the issues you describe, we are working hard at improving the standard of our rooms and facilities. I will talk to the housekeeping and chef to ensure they improve the...

A TripAdvisor Member
Level Contributor
19 reviews
19 hotel reviews
11 helpful votes
Reviewed 4 days ago NEWvia mobile

We stayed at the Thistle Heathrow the night before our flight to New York. We booked 1 night stay and 7 days parking and it was a very competitive rate. We arrived around 8pm on a Sunday evening and we drove round the hotels car parks trying to find a space... we were met with cars parking on double yellow...

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Helpful?
Thank A TripAdvisor Member
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your review. I am glad you found the location of the hotel convenient for easy transport to the airport via the Pod. We are sorry that it took a long time to locate a space to park, on really busy days we do allocate team members to assist guests to locate a spot and we are sorry...

Bristol
Reviewed 6 days ago NEWvia mobile

Found parking a little bit of a problem when we arrived early evening on a Friday night but once parked we checked in with a very friendly receptionist and a trainee who looked very nervous but all very efficient, just not sure what happens to my parking validation as reception weren't very clear - I guess I will find out...

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Helpful?
2Thank RobWarmley
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your review. We are glad you enjoyed your stay and found the location and parking facilities of the hotel convenient and enjoyed the Pod system for easy transport to the airport. I am sorry that it was hard to find a parking spot and the team did not explain about your ticket. On return to the hotel...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Banquet Room
Official Description (provided by the hotel)
Located close to all terminals, with direct access to Terminal 5 via the eco friendly Ultra POD network in 7 minutes. As well as boasting spectacular views of the northern runway and architectural splendor of terminal 5 from the hotel restaurant, terrace and bar. The Thistle London Heathrow is the ideal place to unwind whether you are flying off early or arriving late at night. Also because we're close to central London Thistle London Heathrow is a perfect venue for business meetings and other events. ... more   less 

Additional Information about Thistle London Heathrow Hotel

Address: Bath Road, West Drayton UB7 0EQ, England
Region: United Kingdom > England > Greater London > West Drayton
Price Range: RM291 - RM555 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Thistle London Heathrow Hotel 3.5*
Number of rooms: 310
Reservation Options:
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Also Known As:
Thistle London Heathrow West Drayton
Thistle Heathrow
Thistle London Heathrow Hotel West Drayton, UK - Greater London
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No lift so better to have a ground floor room if you have luggage”
andmar, 24 Apr 2017 | Read review
“Ask for ground floor room”
Mekeon54, 24 Apr 2017 | Read review
“Take ear plugs you will hear the aircraft where ever you sleep. This was the only slight negative to my stay”
johnsV5750ZJ, 24 Apr 2017 | Read review
“choose a room where no noisy maids are!!!!”
celticmaiden18, 24 Apr 2017 | Read review
“You can upgrade to a larger bed but the double is adequate for an overnight stay”
macmill, 19 Apr 2017 | Read review
5 of 5