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Hyatt Place London Heathrow Airport

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Hyatt Place London Heathrow Airport
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2,622 Reviews from our TripAdvisor Community

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Showing 2,490: English reviews
Toronto, Canada
Reviewed 17 May 2016

If you are renting a car and need to return it, then fly, staying here gets rid of a lot of stress. In the past I have stayed farther away and sweated bullets in traffic jams as my departure time nears and I am still miles from the car return. No problem from here. Literally next to the runway. I...

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Helpful?
Thank whogadol
Ingrid v, Manager at Hyatt Place London Heathrow Airport, responded to this review

Dear whogadol, Thank you for taking the time to review Heathrow Hotel Bath Road. We are delighted to hear that you were happy with your most recent stay with us. We are glad that you liked your room and the sound proofing facilities. Whilst we would agree that it may be difficult for some to get from the underground parking...

Cairo
Reviewed 17 May 2016

Just passing through on my journey to Cairo. The hotel is very pleasant and efficient. Helpful, friendly staff. Dinner in the restaurant a bit pricey go me. A more basic choice would have suited, but the food was excellent. It's my second stay at this hotel and I would use it again.

Review collected in partnership with this hotel
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Thank Seasidekate
Ingrid v, Manager at Hyatt Place London Heathrow Airport, responded to this review

Dear Seasidekate, Thank you for taking the time to review Heathrow Hotel Bath Road. We are delighted to hear that you were happy with your most recent stay with us. We are glad that you chose our hotel to stay in again and that it was as pleasant as the first. Thanks again for you review and your kind words...

Curacao
Reviewed 17 May 2016

Lovely (and beautiful) staff with some great rooms and really comfortable beds!!! Dry cleaning and laundry service is amazing. I can't get over how clean the rooms were and how they managed to make everything look so perfect every single time. Room service food was basic and the burger a bit dry, but that's alright, I wasn't too picky that...

Review collected in partnership with this hotel
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Thank fish_brain
Ingrid v, Manager at Hyatt Place London Heathrow Airport, responded to this review

Dear fish_brain, Thank you for taking the time to review Heathrow Hotel Bath Road. We are delighted to hear that you were happy with your most recent stay with us. We are glad that you like your room and that you found your bed comfortable, and also that you were happy with our make up service of the rooms. Thanks...

Reviewed 17 May 2016 via mobile

Stayed one night while in transit Heathrow/Gatwick. The rooms are a bit dated but comfortable and adequate. Restaurant is excellent and highly recommended for dinner - make sure you reserve. Service is very good also. Would certainly stay here again.

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Thank David A
Ingrid v, Manager at Hyatt Place London Heathrow Airport, responded to this review

Dear David A, Thank you for taking the time to review Heathrow Hotel Bath Road. We are delighted to hear that you were happy with your most recent stay with us. We are glad that you found your room comfortable and adequate. We are due a major refurbishment in the near future and it is our hope that you visit...

Norwich, United Kingdom
Reviewed 17 May 2016 via mobile

We stayed here before an early flight, it is very close to Heathrow airport. But no noise in the rooms. Room was nice, and reception helpful. We caught the bus from the airport here and got the bus from outside the hotel back to the airport. All fares were free. You don't need to pay for the shuttle bus. We...

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Thank Catherine E
Ingrid v, Manager at Hyatt Place London Heathrow Airport, responded to this review

Dear Catherine E, Thank you for taking the time to review Heathrow Hotel Bath Road. We are delighted to hear that you were happy with your most recent stay with us. We are glad that you found your room nice and that our reception staff helpful. Thanks again for you review and we hope to welcome you back soon. Kind...

Santa Rosa, CA
Reviewed 16 May 2016

Service was excellent and polite. My only complaint and probably not the hotel's fault - the taxi to Heathrow ripped us off - three times the cost of the day before. My mistake was getting before agreeing on a price - I assumed they were honest.

Review collected in partnership with this hotel
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Thank kelley
Ingrid v, Manager at Hyatt Place London Heathrow Airport, responded to this review

Dear kelley, Thank you for taking the time to review Heathrow Hotel Bath Road. We are delighted to hear that you were happy with your most recent stay with us. We are glad that you found our service excellent and polite. We are however sorry to hear about your taxi experience. We have a contracted taxi firm who we use...

Reviewed 16 May 2016 via mobile

I stayed here for one night while catching another flight. The receptionist was very friendly and helpful. The room was maybe a bit out dated but it is just somewhere to sleep and have a shower. The bar was very busy but after ordering food it didn't take long to come. Overall a pleasant stay and would definitely use again...

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Thank bubbles150
Raleigh, North Carolina
Reviewed 16 May 2016

Very nice hotel with a wonderful reception late at night. We arrived after 2230 to a kind, helpful staff and a nice, clean, comfortable room. It had a hot kettle, ironing board, tea and coffee and a warm shower. The exchange was still open for converting Euros into pounds after coming from the continent. We took a taxi from the...

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Thank pateb59
Ingrid v, Manager at Hyatt Place London Heathrow Airport, responded to this review

Dear pateb59, Thank you for taking the time to review Heathrow Hotel Bath Road. We are delighted to hear that you were happy with your most recent stay with us. We are glad that you liked your room and all it's amenities it came with it. Thanks again for you review and for your kind words and compliments regarding our...

Reviewed 14 May 2016 via mobile

Great night stay my partner was guest of the day which gave us a free bottle of wine with dinner, fruit and water in the room and a room upgrade. The food was fantastic. A perfect start to Our trip to America. The only downside was the drinks were a little expensive

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Thank Valerie S
Ingrid v, Manager at Hyatt Place London Heathrow Airport, responded to this review

Dear Valerie S, Thank you for taking the time to review Heathrow Hotel Bath Road. Firstly may we congratulate you for being our Guest of the Day! We are delighted to hear that you were happy with your most recent stay with us. We are glad that you liked your room and all it's amenities it came with, especially being...

Wellingborough, United Kingdom
Reviewed 12 May 2016

This is a super hotel. We were only there overnight but found mostly everything perfect. The bed was comfortable and pillows very good. Large bath towels were excellent. Although just across the road from the airport runway we never heard a sound. Air conditioning was very welcome. Our breakfast was included and although is sounds a bit strange it was...

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Helpful?
Thank Chooch8591
Ingrid v, Manager at Hyatt Place London Heathrow Airport, responded to this review

Dear Sandy8591, Thank you for taking the time to review Heathrow Hotel Bath Road. We are delighted to hear that you were happy with your most recent stay with us. We are glad that you found your room comfortable and that you took full advantage of our complimentary wifi. We are however sorry to hear about your breakfast experience and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated in the heart of Heathrow, overlooking the North runway, Heathrow Hotel Bath Road (formerly Arora Hotel Heathrow) is only a stone's throw away from Heathrow Airport, with free transfers to terminal 1, 2, 3, terminal 4 as well as terminal 5 by public transport. The hotel is also served by the Hotel Hoppa. This 4 star hotel features 350 Superior and Premier accommodation bedrooms, meeting facilities for up to 100 delegates and an exclusive top floor boardroom, Smith's Grill and Bar, a 24-hour gym as well as on-site limited car park. ... more   less 

Additional Information about Hyatt Place London Heathrow Airport

Address: The Grove Bath Road | The Grove, West Drayton UB7 0DG, England (Formerly Heathrow Hotel Bath Road)
Region: United Kingdom > England > Greater London > West Drayton
Price Range: RM360 - RM925 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Place London Heathrow Airport 4*
Number of rooms: 349
Reservation Options:
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Also Known As:
Arora International Heathrow Harmondsworth
Arora International Heathrow Hotel Harmondsworth
Hyatt Place London Heathrow Airport West Drayton, UK - Greater London
Hotel Style:
#1 Luxury Hotel in West Drayton
#2 Romantic Hotel in West Drayton
#2 Family Hotel in West Drayton
#2 Business Hotel in West Drayton
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place London Heathrow Airport staff and other travellers.
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Questions? Get answers from Hyatt Place London Heathrow Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on 3rd floor facing the road and runway. No complaints.”
 of 5 bubbles 983jaynet, 19 Mar 2017 | Read review
“Rooms at the rear are quiet.”
 of 5 bubbles HarperG50, 15 Mar 2017 | Read review
“Go to a different hotel!”
 of 5 bubbles 351SueW, 15 Mar 2017 | Read review
“Room 433/435/437 will have runway views. ”
 of 5 bubbles Tjbryan1966, 7 Mar 2017 | Read review
“Bring your own sherry.”
 of 5 bubbles KentMaynard, 19 Feb 2017 | Read review
5 of 5