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Mercure Telford Madeley Court Hotel

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Traveller (454)
Room & Suite (92)
Dining (25)
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Overview
  • Excellent40%
  • Very good31%
  • Average15%
  • Poor7%
  • Terrible7%
Travellers talk about
“spiral staircase”(41 reviews)
“main building”(61 reviews)
“century manor”(19 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,156)
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1,143 results
Traveller rating
440
353
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LanguageEnglish
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440
353
177
90
83
Show reviews that mention
All reviewsspiral staircasemain buildingcentury manorbeautiful hotelsteeped in historymanor houselots of charactersandwicheslovely old buildingoverlooking the lakeopen firefour postersat navlovely settingexcellent value for moneyafternoon teanight break
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1 - 5 of 1,143 reviews
Reviewed yesterday

I begin to wonder whether other reviewers on this site want Rolls Royce service/facilities at Mini prices. This hotel, a recent acquisition by Mercure (Accor group), is a fantastic building in an historic location. The previous owners clearly did not spend enough money in maintaining...More

Thank Richard K
Reviewed yesterday

The hotel is set in a really pretty location and is rather like an old manor house. My room overlooked a lake (well it's actually a balance pond) which was rather nice. The staff and breakfast were excellent. The reception area and bar are both...More

Thank Sparkymg
Reviewed 3 days ago

Tree lined driveway, beautiful lake and surrounding like visiting a stately house. Reception and dining excellent. Great friendly staff. Now the negatives. I stayed for 3 nights and my room was never cleaned once. The room was dirty and dusty when a arrived. To be...More

Thank crewe53
Response from General M, General Manager at Mercure Telford Madeley Court HotelResponded today

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Telford Madeley Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to...More

Reviewed 3 days ago via mobile

We’ve attended this hotel in the past for previous celebrations and has always been good. We went last night and had a meal in the Private Dining Room. Food was good. We ordered off a set menu in advance (like we’ve done before.) The previous...More

1  Thank LivvMortonn
Response from General M, General Manager at Mercure Telford Madeley Court HotelResponded today

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Telford Madeley Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to...More

Reviewed 1 week ago via mobile

Nice unique hotel. The rooms are a good size & beds comfortable. Meals were very nice. The first morning we had a hot & cold breakfast buffet which was good. The second morning we had a cold buffet & cooked to order breakfast which was...More

Thank Dealseeker18
Response from General M, General Manager at Mercure Telford Madeley Court HotelResponded today

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Madeley Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$63 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$63 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (454)
Room & Suite (92)
Dining (25)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
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mylobirmingham
26 January 2018|
AnswerShow all 5 answers
Response from Paul57032 | Reviewed this property |
Having stayed in a four poster room in May and given the extremely poor condition of the hotel (see photos that I posted) I would seriously think of a different venue. If they were to start all of the necessary... More
1
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alhenryuk
17 September 2017|
AnswerShow all 3 answers
Response from Dinah52 | Reviewed this property |
We had a room in the main hotel. Our guests all had rooms in the annexe but don't know if they are interconnecting. I don't know what you need but they do have a family room
0
Votes
Verity G
27 February 2017|
AnswerShow all 6 answers
Response from DaphneWestMidlands | Reviewed this property |
I don't know I'm afraid sorry .
0
Votes
Room Tips
"Rooms on the lower floors suited us best"
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"Room out in the grounds look ok"
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"Ask for an upgrade on arrival."
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"Ask for a room in the old building."
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