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Mercure Telford Madeley Court Hotel

1,075 reviews
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Traveller (392)
Room & Suite (80)
Dining (22)
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Overview
  • Excellent40%
  • Very good32%
  • Average15%
  • Poor7%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,075)Write a Review
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All reviewsall inclusive dealhistoric roomspiral staircasemain buildingcentury manorbeautiful hoteleast wingold buildingmanor houseoverlooking the lakeironbridge gorgesat naviron bridgefour poster bedlots of characterlovely settinga ground floor room
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371 - 375 of 1,064 reviews
Reviewed 21 June 2015 via mobile

Arrived late night as I was staying over for business, lovely hotel, rooms clean, comfortable bed, surroundings were fantastic, member of staff very friendly on the reception desk which was great. Only thing which stopped the 5 star was that I paid for breakfast and...More

Thank Jamie R
Response from General M, General Manager at Mercure Telford Madeley Court HotelResponded 24 June 2015

Thank you for taking the time to review your stay with us at Madeley Court and I am grateful for your praise for the hotel. I am sorry for the confusion over breakfast times which I shall discuss with my team. Regards, Anthony Meadows General...More

Reviewed 18 June 2015

Stayed here for one night for work, didn't really pay attention when booking the hotel as I just needed somewhere inexpensive and close to the TIC. Madeley Court is around 10 minutes drive from the venue and was a very welcome sight after a 12...More

Thank Libby M
Response from General M, General Manager at Mercure Telford Madeley Court HotelResponded 24 June 2015

Thank you so much for your kind words and I am pleased we looked after you well. I hope that we can welcome you back to Madeley Court next time you are visiting the area. Regards, Anthony Meadows General Manager.

Reviewed 15 June 2015

This hotel is an old castle that looks really beautiful in the outside with amazing gardens. It was a pleasent surprise, specially for being part of a chain (Mercures are usually located in contemporary buildings). The front-desk and restaurant areas are also very nice. My...More

Thank Everab
Response from General M, General Manager at Mercure Telford Madeley Court HotelResponded 24 June 2015

Thank you for your review and I am sorry that your stay did disappoint. Please do be assured that your comments have been noted. Regards, Anthony Meadows General Manager.

Reviewed 14 June 2015

Had a great stay, our room was very comfortable and clean. The food was to a very high standard, having all-inclusive for the evening drink worked well for us. Whilst we were there we joined the Abba Tribute evening which included a meal, the venue...More

Thank David G
Response from General M, General Manager at Mercure Telford Madeley Court HotelResponded 24 June 2015

Thank you for your review and I am pleased that you enjoyed your stay with us. I hope that we can welcome you back to Madeley Court soon. Regards, Anthony Meadows General Manager.

Reviewed 11 June 2015

Stayed for one night in two rooms with husband and daughter. Both rooms were very good with lots of space, very comfortable beds and good size bathrooms. Main house, gardens and grounds are beautiful. We will certainly be returning when we next visit the area.

Thank Christine C
Response from General M, General Manager at Mercure Telford Madeley Court HotelResponded 24 June 2015

Many thanks for your review and I am delighted that you will stay with us again at Madeley Court next time you are in the area. I look forward to welcoming you back soon. Regards, Anthony Meadows General Manager.

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About
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$65 - US$123 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$65 - US$123 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (392)
Room & Suite (80)
Dining (22)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
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mylobirmingham
26 January 2018|
AnswerShow all 3 answers
Response from Nathan G | Reviewed this property |
Unfortunately we had our wedding at the hotel on the 10th February 2018. The day was ruined by the complete incompetence of the staff but more importantly the management. All the event staff are brand new and untrained the... More
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alhenryuk
17 September 2017|
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Response from Dinah52 | Reviewed this property |
We had a room in the main hotel. Our guests all had rooms in the annexe but don't know if they are interconnecting. I don't know what you need but they do have a family room
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Verity G
27 February 2017|
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Response from DaphneWestMidlands | Reviewed this property |
I don't know I'm afraid sorry .
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Room Tips
"Avoid the historic rooms accessed via the spiral staircase if you have mobility problems or don't like..."
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"Don´t stay there!!"
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"Don't stay in room 11"
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"The romantic rooms overlooking the lake are nice and quiet. Avoid the double room with the large bathroom if..."
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