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08/10/2017 09/10/2017
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    Best Western Grand Hotel

    Swainson Street, Hartlepool TS24 8AA, England
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    08/10/2017 09/10/2017
    US$61
    US$61
    US$61
    Traveller (19)
    Room & Suite (2)
    Dining (1)
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    Overview
    • Excellent40%
    • Very good29%
    • Average16%
    • Poor9%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Multilingual Staff
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Housekeeping
    3.0 Star Hotel
    All hotel details
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    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (477)
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    1 - 5 of 474 reviews

    Reviewed 6 days ago

    Scunthorpe Male Voice Choir visited Hartlepool to sing in a concert with Hartlepool Male Voice Choir on 2nd September 2017. 44 of us stayed at this hotel for two nights and can honestly say that the service, the well appointed rooms, the friendly staff, cleanliness,...More

    Thank graham795
    Response from Hotel M, Public Relations Manager at Best Western Grand HotelResponded yesterday

    Dear graham795 (and all 44), Thank you so much for taking the time to leave us such a delightful review. We are so pleased you enjoyed your time at the Grand Hotel and will pass your kind words on to all of the team. We...More

    Reviewed 2 weeks ago

    We just wanted to drop you a quick message to thank you and your team for making our big day really special - particularly Lynn who went above and beyond to make sure everything ran smoothly. The room was fabulous, the room changes where obviously...More

    Thank bugsbunnybasher
    Response from Hotel M, Public Relations Manager at Best Western Grand HotelResponded yesterday

    Dear bugsbunnybasher, Many thanks for taking the time to leave us such a kind review. We are so pleased you enjoyed your event and will pass your thanks on to Lynn and her team. We hope to see you again soon, Best Regards, Hannah

    Reviewed 2 weeks ago

    Spent 1 night here, although upgrade to a suite, was woken at 2:30am with water pouring through ceiling, when I eventual found night porter he was next to useless, didn't go to the room above where the water was coming from "as he didnt want...More

    Thank guestSussex
    Response from Hotel M, Public Relations Manager at Best Western Grand HotelResponded yesterday

    Dear guestSussex, Thank you for taking the time to leave us a review, we rely upon guest feedback to ensure we can constantly improve upon the service we provide. We are sorry for the issues you encountered during your stay and that you feel that...More

    Reviewed 2 weeks ago via mobile

    6 of us visited here on Saturday night and I'm a little torn between a 2 or 3 star rating Car parking is at the left of the hotel but can only be used on a weekend. It's a tight car park and can be...More

    Thank ScouseSlads
    Response from Hotel M, Public Relations Manager at Best Western Grand HotelResponded yesterday

    Dear ScouseSlads, Firstly, may I thank you for taking the time to leave us a review, we rely upon the feedback from our guests to enable us to constantly improve upon the service we provide. We are very sorry for the issues encountered during your...More

    Reviewed 4 weeks ago

    The Grand is situated in the centre of Hartlepool & has the excellent Mumbai Indian Restaurant in the basement. It also has a great Sports Bar but sadly no Real Ale. The room was a bit stuffy but was a good size with hot en-suite...More

    Thank Neil H
    Response from Hotel M, Public Relations Manager at Best Western Grand HotelResponded yesterday

    Dear Neil H, Thank you so much for taking the time to leave us such a kind review. We look forward to seeing you again if you are ever in the area. Best Regards, Hannah

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Multilingual Staff
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$68 - US$96 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 48
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Cheap Tickets, Hotels.com, Priceline, Travelocity, Orbitz, TripOnline SA, Cancelon and HotelQuickly so you can book your Best Western Grand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Durham >
    • Hartlepool
    Add Photo Photos
    Traveller (19)
    Room & Suite (2)
    Dining (1)
    Hotel & Grounds (14)
    Business Centre & Event Rooms (3)
    Bathroom (1)
    Nearby
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    .88 km away
     
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    25.13 km away
     
    Travelodge Hartlepool Marina Hotel
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    .50 km away
     
    Ryedale Moor Hotel The
    1 review
    2.50 km away
     
    Nearby Restaurants
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    Masala Lounge Hartlepool
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    Nearby Attractions
    HMS Trincomalee
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    .62 km away
    National Museum of the Royal Navy Hartlepool
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    Museum of Hartlepool
    242 reviews
    .65 km away
    Seaton Carew Beach
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    Questions & Answers
    Get quick answers from Best Western Grand Hotel staff and past guests.
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    Room Tips
    "Rooms above the ballroom could experience music noise if there is a function"
    Read review
    "3rd floor at the back, but all have some noise issues"
    Read review
    "Just book a standard as chances are you will get a large room anyway"
    Read review
    "Ask for a room on a higher floor if you prefer the quiet."
    Read review
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