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All reviewsrooftop restaurantz bedsqueaky floorboardsxmas partyset us up for the daypublic car parktop floorbar downstairssaturday nightfunction roomsandwichespleasant stayreception arealarge bathroomthe hotel is cleanon arrivalfull english breakfast
Under new management (Martin and Daniel) The worst customer service I have ever encountered. My daughters christening was held at the Hillcarter Hotel in July (our sons was held at the same venue, under previous management in 2015, with no problems).
Customer service; booked 3...More
I would like to wish the new owners lots of luck in their new venture.
The staff were all lovely and could not do enough for you. The rooms will have been beautiful in their day and although they may need a little love they...More
The suite we booked was very nice, small but nice, terrible shower and hot water took an eternity to arrive at the tap, we really would have appreciated being told there was no on site parking and that there is a nightclub in the basement...More
Stayed here last night. On arrival area looked dismal. On entering hotel it transpired it's under new management. I sat in reception area until room was ready. Angela acting receptionist was very professional and polite friendly and helpful. Carried my luggage and personally escorted me...More
Booked triple room at this hotel.....that's 3 single beds as the booking stated. On arrival guess what....double bed & 1 single.....went to explain that's not what we booked...hotel full cos of wedding.....they bought up a Z bed....not what I paid for....now suffering with bad back....not...More